TS Pilates Equipments Reviews 120

Fantastic customer service and a quality reformer! The instructions were clear too, which I appreciate.

Date of experience: May 26, 2025

Everything matches the description and the machine itself is great, but my Cadillac Reformer arrived without any installation instructions.

Date of experience: May 25, 2025

I checked out a few other high-end reformers before picking the B2; its carriage has an incredibly smooth glide, much better than the others.

Date of experience: May 24, 2025

Never buy sth from that web site, I ordered a reformer pilates with sitting box and they did not send all parts. Delivery took 3 months and customer service never helped. Again I want them to send box but they ignore

Date of experience: June 02, 2025

My wife and daughter are using the new X1 Reformer daily and they're thrilled! It arrived perfectly packed in a solid crate, with everything in top shape.

Date of experience: May 31, 2025

The V5 Elite Reformer feels just like the ones at a fancy fitness studio; you can tell it's built to last, from the frame to the springs. My workouts feel much better on this compared to my old one.

Date of experience: May 26, 2025

I'm quite fond of my A3 Reformer - it's simple to fold up and put away, and it's solid machine for the cost. The springs are a bit tighter than what I'm used to, though , and customer service has been a bit frustrating with some unsolved small issues.

Date of experience: May 23, 2025

Communication was great and quick, and the prices seemed fair. Setting it up was super fast too!

Date of experience: May 19, 2025

The A2's folding design is such a lifesaver for apartment living. My home office is also my workout space, and this reformer fits in without making everything feel cramped.

Date of experience: May 22, 2025

I am editing as I finally received my reformer and I am very impressed so far. The packaging was excellent and really protected every piece. While I was supposed to get black I received ivory. I actually really like the ivory so it’s ok but that was another WTF! I can’t wait to get it out together and try it out. After a very frustrating wait, I think I will be very happy with the reformer. I am very concerned about my order. When ordering the communication was great. Once it was paid for the communication changed. I received an email last Friday (6days ago) that my order had shipped and should be delivered in a week. I have been tracking it since Monday and the order has not shipped and cannot be tracked. I cannot get an answer from my salesperson and feel I’m being strung along by their sales manager. I feel like I have been ripped off.

Date of experience: May 14, 2025

Great experience overall. The x1 reformer is fantastic, easy to assemble, and works brilliantly for me.

Date of experience: May 01, 2025

Eric helped us pick out several things for our new gym. We were impressed by the shop and how knowledgeable the staff were.

Date of experience: April 27, 2025

The v6 reformer is excellent quality for the price and it arrived the following week. A smooth purchase all around!

Date of experience: May 04, 2025

Buying the reformer was easy - the website had lots of info, clear pictures, and specs. I liked being able to pick my delivery date, and tracking the shipment was straightforward.

Date of experience: April 30, 2025

There was a bit of delivery mix-up; I didn't get any tracking info, so I called and found out my order hadn't gone through. Had to reorder, and it arrived about a week later. Still, I'm happy with the product itself, and the person I spoke to on the phone was helpful.

Date of experience: May 02, 2025

I ordered a Folding Reformer but received something completely different, which was frustrating, especially since I took a day off work for the delivery. I emailed them hours ago and am still waiting for a reply - not a great experience so far.

Date of experience: April 28, 2025

The reformer showed up just as described and works perfectly - I'm super happy with it. It arrived right on the scheduled day too.

Date of experience: April 22, 2025

My X1 reformer got here faster than expected, which was a nice bonus. But delivery is just to the curb - they don't bring it inside for me. Wasn't quite the service I hoped for.

Date of experience: April 26, 2025

Good price, and it was simple to put together. Works just fine!

Date of experience: April 27, 2025

I've been using this reformer 3-4 times a week for the past two weeks, and it gives me a proper workout. So far, everything seems great!

Date of experience: April 24, 2025