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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product's effectiveness and the advanced technology it employs. People report positive outcomes, such as reduced sensitivity and improved gum health. Consumers appreciate the gentle nature of the product and its ease of integration into their daily routines. However, some reviewers expressed concerns regarding contact with the company, while others have mixed feelings about their orders. There is an ambiguous sentiment around the order process, with opinions varying among users. Some reviewers also issued warnings, though the specifics of these cautions are not detailed with a clear consensus.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I’ve always been skeptical of “quick-fix” gadgets, but HealRay genuinely surprised me. After a few weeks of nightly use, I realized I wasn’t wincing anymore when I brushed my back molars. The warm glo... See more

Company replied

Rated 3 out of 5 stars

I focus on wellness and supplements, but I never thought about oral light therapy. HealRay caught my eye and I’m glad I gave it a shot. The science behind it makes sense, and for once the hype matched... See more

Company replied

Rated 5 out of 5 stars

I used HealRay after my wisdom teeth removal, expecting minimal effect. In two weeks, though, the constant tenderness eased up noticeably. The gel is mild, the light feels soothing, and I stopped winc... See more

Company replied

Rated 5 out of 5 stars

My daughter noticed I was rubbing my gums during bedtime chat. She asked why I'm using some "cool glowing stick." She now jokingly reminds me each night. It makes me smile, something so small has beco... See more

Company replied


Company details

  1. Dental Supply Store

Written by the company

Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


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Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY. This is the second review I've had to write about their terrible service as they have again refused to respond. I initially wrote one review to talk about my poor experience and they emailed me to say they would send me a replacement on the condition that I removed my negative review. When I said that I would only remove it once the replacement had been sent they said that they could not send it until I had removed the review - terribly unethical! They are clearly flooding the reviews here with fake 5 stars. Some of the reviews are even completely identical! All I want is for them to honour their 1 year warranty and send me my replacement. DO NOT USE THIS COMPANY! BE WARNED!

Date of experience: July 04, 2025

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Reply from HealRay

We're really sorry to hear about your experience — this is absolutely not how we want any customer to feel.

We take concerns like yours seriously and want to resolve this properly. You should never be asked to remove a review in exchange for support, and if that happened, we sincerely apologize. Your feedback — good or bad — is valuable and helps us improve.

Please reach out to us directly with your order number and a brief summary of the issue or calling +1 (855) 527-0636 (available 24/7). We'll prioritize your case and make sure your warranty is honored as promised.

Thank you for your patience, and again, we’re sorry for the frustration this has caused.

Rated 5 out of 5 stars

As someone who grinds their teeth at…

As someone who grinds their teeth at night, my gums have taken a beating. This has been my quiet savior. It’s not flashy or dramatic, but my gums look calmer and I’m waking up with less discomfort.

Date of experience: June 30, 2025

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Reply from HealRay

Thank you for sharing your experience! We're so glad HealRay has become a gentle and effective part of your routine—especially with the challenges of nighttime grinding. It’s wonderful to hear your gums are looking calmer and mornings are more comfortable. Here’s to continued relief and healthier days ahead!

Rated 5 out of 5 stars

I travel a lot for work and take this…

I travel a lot for work and take this with me. It fits easily in my dopp kit and charges fast. Most importantly, I don’t feel like my gums are getting worse from constantly eating on the go. It keeps me feeling like I’m still doing something good for my mouth.

Date of experience: June 25, 2025

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Reply from HealRay

Thank you for sharing your routine! We're so glad HealRay fits seamlessly into your travel lifestyle and helps you stay consistent with your gum care—even on the go. It's great to hear it's bringing both convenience and peace of mind. Wishing you safe travels and continued oral wellness wherever you are!

Rated 5 out of 5 stars

I’ve been using it alongside my normal…

I’ve been using it alongside my normal dental routine. It’s gentle but effective. There’s something comforting about the warm light too. I like it better than any rinse I’ve tried.

Date of experience: June 26, 2025

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Reply from HealRay

Thank you for your kind words! We're so glad HealRay has become a supportive addition to your dental routine. It’s great to hear that the gentle warmth brings comfort and that it's been more effective for you than rinses. Here's to continued care and calm with every use!

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Rated 5 out of 5 stars

Honestly

Honestly, I didn’t think something this simple could work. But my gums aren’t bleeding anymore and even my breath feels fresher. I didn’t expect that side effect, but I’ll take it.

Date of experience: June 13, 2025

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Reply from HealRay

Thank you for sharing your experience! We’re so glad HealRay exceeded your expectations and helped stop the bleeding—and that added boost to your breath is a great bonus! Sometimes the simplest solutions really do make the biggest difference. Here's to continued improvements and fresh confidence!

Rated 5 out of 5 stars

After I had a few crowns placed

After I had a few crowns placed, my gums were sore constantly. A friend mentioned red light therapy and sent me this link. I started using it each night and I swear, the aching has gone way down. Even the pressure from eating crusty bread isn’t bothering me anymore.

Date of experience: June 27, 2025

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Reply from HealRay

Thank you for sharing your story! We're so glad your friend pointed you toward HealRay and that it's bringing real relief after your dental work. It’s great to hear even everyday things like eating crusty bread feel comfortable again. Wishing you continued healing and happy, pain-free meals ahead!

Rated 5 out of 5 stars

Wasn’t sure it would do anything but…

Wasn’t sure it would do anything but figured I had nothing to lose. Three weeks in and my gums aren’t as puffy or red anymore. I don’t know the science behind the light, but I do know my dentist mentioned the improvements without me even bringing it up.

Date of experience: June 18, 2025

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Reply from HealRay

Thank you for sharing your experience! We're so glad you gave HealRay a try and are already seeing visible improvements. When your dentist notices the difference without prompting, that’s a powerful sign it's working. Here’s to continued progress and healthier gums ahead!

Rated 5 out of 5 stars

I used to dread brushing near my…

I used to dread brushing near my molars; the cold sensitivity made me flinch every time. This device has genuinely helped calm that down. It’s become part of my evening wind-down now, right before I make tea and read. A surprising addition to my routine.

Date of experience: June 18, 2025

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Reply from HealRay

Thank you for sharing your experience! We're so glad HealRay has helped ease that cold sensitivity and become a comforting part of your nightly routine. It’s amazing how a small addition can make such a big difference. Wishing you many more peaceful evenings and pain-free brushing!

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Rated 5 out of 5 stars

It’s easy to clean

It’s easy to clean, which I appreciate. Some oral devices are a pain to maintain. This one, rinse and go. I store it in the case it came in and it still looks brand new. High quality all around.

Date of experience: June 17, 2025

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Reply from HealRay

Thank you for your feedback! We're thrilled to hear that HealRay has been easy to maintain and continues to feel like a high-quality part of your routine. Simplicity and durability are key—and we’re so glad it’s delivering on both. Here's to continued comfort and lasting care!

Rated 4 out of 5 stars

I was browsing for gum help and…

I was browsing for gum help and stumbled on this. Didn’t know what to expect, but after a week of nightly use, my gums don’t feel sore when I brush anymore. My partner even noticed I wasn’t wincing during flossing. Small wins, but they feel big.

Date of experience: June 03, 2025

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Reply from HealRay

Thank you for sharing this! We’re so glad you gave HealRay a try and that those small wins are already making a big impact. It's great to hear the soreness has eased and even your partner has noticed the difference. Here’s to more progress and healthier, happier gums ahead!

Rated 2 out of 5 stars

I never thought I’d write a review for…

I never thought I’d write a review for a mouth gadget lol. My gums used to be so sensitive, every brush was a small war. HealRay ended that. It feels relaxed, my gums no longer look inflamed, and I feel like I’m actually supporting my mouth in a real way.

Date of experience: June 05, 2025

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Reply from HealRay

Thanks so much for sharing your experience—it’s great to hear that HealRay has brought real relief and helped your gums feel healthier and more supported! That said, we noticed you left a 2-star rating, which usually signals a negative experience. If that was unintentional, we’d be grateful if you could update your rating to reflect your review. And if there’s anything we can improve, we’re always here to help!

Rated 5 out of 5 stars

This isn’t a quick fix

This isn’t a quick fix, but consistency matters. I’ve made it part of my evening routine and watched my gum health slowly transform. Less pain, less bleeding, less worry. Having a small device I can trust is great. It’s like having my own little hygiene ally.

Date of experience: June 25, 2025

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Reply from HealRay

Thank you for your thoughtful words! We completely agree—consistency is key, and we're so glad HealRay has become a trusted part of your routine. It’s wonderful to hear how your gum health has improved over time. Here’s to less pain, more peace of mind, and a strong ally in your self-care journey!

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Rated 5 out of 5 stars

I’ve recovered from oral surgery and…

I’ve recovered from oral surgery and wanted something gentle to speed up healing. This was perfect. It’s soothing, not painful, and the light did feel warm. Over a few weeks, the recovery felt smoother and my gums apparently healed faster than expected.

Date of experience: June 07, 2025

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Reply from HealRay

Thank you for sharing your recovery journey! We're so glad HealRay provided the gentle support you were looking for and helped make the healing process smoother. It’s great to hear your gums responded well and even healed faster than expected. Wishing you continued comfort and lasting results!

Rated 5 out of 5 stars

We got two devices for the family

We got two devices for the family. My partner and I each have one now. Even our kids commented on our nice pink gums. It sounds strange but caring for gums is now part of our nighttime routine. And that feels pretty good.

Date of experience: June 24, 2025

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Reply from HealRay

Thank you for sharing this heartwarming feedback! It’s wonderful to hear that gum care has become a family habit—and even better that your kids are noticing the healthy change. Turning it into a shared nighttime routine is a powerful way to keep everyone feeling good. Here's to happy, healthy smiles all around!

Rated 5 out of 5 stars

I’ve had some dental trauma in the…

I’ve had some dental trauma in the past, so I’m always nervous trying new things. This was surprisingly gentle. I’ve had zero discomfort using it and even found it kind of meditative. The results are showing slowly but surely.

Date of experience: June 19, 2025

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Reply from HealRay

Thank you for sharing your experience—we truly appreciate your trust in giving HealRay a try. We’re so glad it’s been gentle and comforting, especially after past dental trauma. It’s great to hear you’re seeing progress and finding a bit of calm in the process. Wishing you continued healing and confidence ahead!

Rated 5 out of 5 stars

I use it while I journal at night

I use it while I journal at night. It’s easy, hands-free, and I don’t have to time it since it shuts off on its own. My gums are visibly pinker and not as swollen. Even my breath feels fresher, weirdly.

Date of experience: June 15, 2025

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Reply from HealRay

Thank you for sharing your routine—it’s great to hear how easily HealRay fits into your evening ritual. We’re thrilled you're seeing visible improvements in your gums and enjoying that unexpected boost in freshness too! Here’s to more calm nights and a healthier, happier smile.

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Rated 5 out of 5 stars

My daughter noticed I was rubbing my…

My daughter noticed I was rubbing my gums during bedtime chat. She asked why I'm using some "cool glowing stick." She now jokingly reminds me each night. It makes me smile, something so small has become a bonding moment, and I actually enjoy the glow.

Date of experience: June 06, 2025

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Reply from HealRay

Thank you for sharing such a touching and joyful moment! It’s wonderful to hear that HealRay has not only brought relief but also turned into a sweet nightly ritual with your daughter. Those little bonding moments mean so much—and we’re honored to be a part of it. Here's to more smiles and glowing routines together!

Rated 5 out of 5 stars

I’m not quick to praise things

I’m not quick to praise things, but after a few weeks of using HealRay, I’m impressed. That little light, the gel, and a few minutes and my gums are less sore, they don’t show as much redness, and I feel more confident smiling. Easy, no hassle, real results..

Date of experience: June 17, 2025

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Reply from HealRay

Thank you for your honest and thoughtful feedback! We're so glad HealRay has made a noticeable difference and helped boost your confidence. It’s great to hear that something simple and low-effort has brought real, lasting results. Here's to healthier gums and more reasons to smile!

Rated 5 out of 5 stars

I’m not quick to praise things

I’m not quick to praise things, but after a few weeks of using HealRay, I’m impressed. That little light, the gel, and a few minutes and my gums are less sore, they don’t show as much redness, and I feel more confident smiling. Easy, no hassle, real results..

Date of experience: June 04, 2025

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Reply from HealRay

Thank you for the kind and honest words! We really appreciate hearing from thoughtful users like you, and we’re so glad HealRay has made a real difference in your gum health and confidence. It’s great to know it’s been easy to use and delivered noticeable results. Here’s to keeping that healthy smile shining!

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