I’ve never thought I’d actually enjoy the motion of brushing my teeth … until autobrush came into the picture. Oral hygiene got that much easier, I’m even cleaning at depths a toothbrush doesn’t rea... See more
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My son is 7 years old and has Autism and ADHD. Tooth brushing has been incredibly challenging/nearly impossible for years. We have been using Autobrush for weeks and he is still ASKING to brush his te... See more
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Dislike inability to speak directly with someone. Can not understand why there are NO Instructions with the items. The lack of durect, VERBAL communication made the process very time consuming and fru... See more
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I have always had a hard time wanting to brush and making time to do it. Autobrush has been a game changer for myself and my oldest child. I'm ready to get them for 2 of my other children! I went to t... See more
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Company details
Written by the company
World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.
Contact info
4779 Hanoverville Rd., 18020, Bethlehem, United States
- 8884687404
- customercare@autobrush.com
- tryautobrush.com
You should know
4.7
Excellent
272 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Autobrush hands down is the best…
Autobrush hands down has the best customer service I've ever received. Their pro autobrush is great. It gets all my teeth cleaned in 30 seconds. I had a problem with my autobrush and I contacted them and seconds later they responded. Customer service sent me a replacement and handled my issues on the same day I emailed them. They also handled the issue in minutes from my original email. My teeth feel much cleaner with autobrush. I definitely recommend. Shipping was fast.
Date of experience: May 20, 2025
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5 star customer support
Excellent customer support and very quick! Thank you Alex for getting back to me so fast.
Date of experience: April 25, 2025
Reply from autobrush
Alex is thrilled to receive this public praise, thank you!! 💫
Great customer service
Great products and quick, customized customer service from folks who actually read the questions. I highly recommend them!
Date of experience: April 24, 2025
Reply from autobrush
Much appreciated! We do our best to provide consistently good service, and it's lovely to see that it's noticeable 🌟 Thank you for taking the time to jot down your thoughts!
Customer service was above and beyond
Date of experience: April 24, 2025
Reply from autobrush
We couldn't do it without so many amazing customers! Thank you ❤️
Such a Quick Reply
I had no idea that I would get such a quick reply during the evening time. Whether it was an AI reply or not, it sounded personalized toward my exact need.
Date of experience: April 23, 2025
Reply from autobrush
We're thrilled to hear you got the help you needed when you needed it! We have both humans and non-humans available, depending on the time of day and the complexity of your query. Thank you for your review 😊
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My four year old sold me
After struggling to get my 4 year old to consistently do a good job brushing his teeth, I asked my dentist if Autobrush was something they would recommend and it was a very enthusiastic yes! I let him pick out an animal he wanted (hippo!) and flavor toothpaste (bubblegum!) and we anxiously awaited its arrival. When I tell you this product is a game changer, he LOVES brushing his teeth now, so much so that he told me that I needed one too. Who was I to argue with that logic? I went ahead and ordered myself one and after one use, I threw out my manual brush. My teeth feel as clean as when I leave the dentist. We’ll be ordering at least one more for Dad now! You have an autobrush family for life here!
Date of experience: April 19, 2025
Reply from autobrush
Wow, just wow 🥹 Thank you for sharing this review and for being part of our own little autobrush family 💜 We couldn't be more grateful to have you with us!
My grandkids love The AutoBrush and use it regularly.
My grandkids love The AutoBrush and they actually use it twice a day! A wonderful investment for anyone really
Date of experience: December 25, 2024
Reply from autobrush
Wow that is lovely to hear! You can't put a price on good and consistent dental care at home, so we totally agree with the investment part :)
Great Customer Service
I messed up and ordered the wrong character. I emailed customer service and they helped me cancel the order quickly!
Date of experience: April 22, 2025
Reply from autobrush
That's great to hear! I hope the character of choice will be a delightful addition to the family :D
Customer service was perfect
Customer service was perfect. Very friendly; yet professional.
Date of experience: April 21, 2025
Reply from autobrush
That is lovely to hear! Our customer service folks are always delighted to hear this type of feedback--thanks for taking the time to jot it down :)
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My son loved it
My son loved it! We were having a hard time before and now is way easier!
Date of experience: April 17, 2025
Reply from autobrush
That is great to hear! Anything that makes a chore like toothbrushing a little bit easier is a win in our book 💜
The plugging it into a different outlet…
The plugging it into a different outlet didn’t work
Date of experience: April 20, 2025
Reply from autobrush
Oh no! If you have a defective unit, let us know at customercare@autobrush.com or follow the instructions on this page for claiming a replacement: https://autobrush.zendesk.com/hc/en-us/articles/27880947847059-Does-autobrush-Have-a-Warranty
Brushing trouble solved
I have always had a hard time wanting to brush and making time to do it. Autobrush has been a game changer for myself and my oldest child. I'm ready to get them for 2 of my other children! I went to the dentist fully expecting a bad review and actually got commended for the improvement and that was after only 2 weeks of autobrush (I know it would have been bad without!).
Date of experience: April 06, 2025
Reply from autobrush
That's so amazing and exactly what we love to hear! I hope it'll be a hit with the rest of the kids :) Also feel free to share your dentist's contact info so we can send them a sample!
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Reply from autobrush
Thank you so much for the kind words 🙏
autobrush for the win !
I’ve never thought I’d actually enjoy the motion of brushing my teeth … until autobrush came into the picture. Oral hygiene got that much easier, I’m even cleaning at depths a toothbrush doesn’t reach properly.
simply put, a million times over - yes
Date of experience: December 07, 2024
Reply from autobrush
A million thank yous to you! What a wonderful review :) We're so happy that the brush is working for you!
Decent product overall
Decent product overall. Still need to move it when you brush, but good for neurodivergent people.
Date of experience: April 14, 2025
Reply from autobrush
We love that autobrush is a pretty good match for the ND community :) Thank you for your review!
Great product and customer service.
Date of experience: April 10, 2025
Reply from autobrush
Thank you for taking the time to drop this review! 💫
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Great despite a little discomfort
It works, but it's a little uncomfortable for me. Biting down on the mouthpiece causes some discomfort from the bristles that go straight up or down. However, it does work well and it's very convenient. My mouth feels clean and I like the non-flouride toothpaste. Build quality is great.
Date of experience: April 03, 2025
Reply from autobrush
Totally understand, it can take a while to get used to! Hopefully the discomfort is a small price to pay for the ease and convenience of a quick and comprehensive clean 🤞
We absolutely love our Autobrush
We absolutely love our Autobrush. We have been using them for a few years now. The biggest learning curve for us has been how to store it. We make sur ethe brush can drip dry so that it does not stay wet. We created a holder to help do this!
The company has been amazing with communication when any questions have come up and helped every time very quickly. I highly recommend!!
Date of experience: April 11, 2025
Reply from autobrush
That's so smart! Thank you for sharing and for being a long-time customer 💜 We're working on something new and there may or may not be improved storage for the brush... stay tuned!
The support team is awesome
The support team is awesome! Love our new brush!
Date of experience: April 07, 2025
Reply from autobrush
We might be a little bit biased (I'm the manager of the support team), but 100% agree!!! Thank you for sharing, and yay on loving the brush ✨
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