Been using Forge balm for several years now. Much better than any other moisturizer I’d use on my face, particularly after swimming. And great customer service. I emailed back and forth with Marion at... See more
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I have been using Forge Beef Tallow for 6 months and I so appreciate it's beneficial effects. I placed a re-order, which incurred some complications. "Justine" the customer service specialist, staye... See more
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I had an issue with order from Forge. The Customer Service manager, Nolu was so very polite and and accommodating. we worked out the issues and we concluded. the issue ,we agreed on a very good o... See more
Company replied
I had ordered and ordered duplicate items I called and was helped by the company Employee, she was was wonderful. She cacnced the order and fixed the order How I was suppose to done it. My sugg... See more
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Company details
- #75 of 132 best companies in Health and Beauty Shop
Written by the company
Forge Skin offers premium skincare solutions tailored for men and woman, including anti-aging products to visibly reduce the appearance of wrinkles and promote youthful looking skin. Our meticulously crafted formulas use premium ingredients to rejuvenate and nourish your skin, ensuring a confident and youthful appearance. Join us today and redefine your skincare routine with Forge Skin
Contact info
30 N Gould St Suite R, 82801, Sheridan, United States
- +1 407-612-2504
- info@try-forge.com
- try-forge.com
4.3
Excellent
670 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
Although I didn't like the response I…
Although I didn't like the response I got about my order Marion was very quick to reply which I greatly appreciated.
Date of experience: July 08, 2025
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Maxim was courteous
Maxim was courteous, knowledgeable and able to help me quickly.
Date of experience: July 07, 2025
I had an issue with order from Forge.
I had an issue with order from Forge.
The Customer Service manager, Nolu was so very polite and and
accommodating.
we worked out the issues and we concluded. the issue ,we agreed on a very good outcome
on Forge stepping up their game and sincerely I'm most satisfied with this Forge Company.
Date of experience: July 04, 2025
Reply from Forge Skin
Thank you so much for your kind words! We’re thrilled to hear that Nolu was able to help you so kindly and effectively — she truly cares about our customers. We're grateful for your patience and so glad we reached a positive outcome together.
Welcome to the Forge family — we're here anytime you need us!
Love this product
Love this product! Also wonderful customer service!
Date of experience: July 03, 2025
Reply from Forge Skin
Thank you so much! We're so happy to hear you're loving the product and our customer service. Your support means everything to us!
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Honorable Customer Service
Beautiful Customer Service, you honor your 60 day money back guarantee. Which has made me believe in your product, and consider buying the product in the future. A full refund would have been a good gesture. Thank you
Date of experience: July 02, 2025
Reply from Forge Skin
Thank you so much for your kind feedback. We're glad we could honor our 60-day money-back guarantee and that it helped restore your confidence in us. We truly value your trust and hope to welcome you back again soon. If there's anything else we can do for you, please don’t hesitate to reach out.
Marion was very helpful
Marion was very helpful. Every question that I had, she answered immediately. I will thank her for the good advice.
This is a woman who deserves 5 stars ⭐️
Thank you Marion.
Daisy 🌼
Date of experience: July 02, 2025
Reply from Forge Skin
Thank you so much, Daisy! 🌼 We’re so happy to hear Marion took such great care of you — she truly is a star, and we’ll make sure she sees your lovely message. If you ever need anything else, we’re always here for you!
Great phone customer service.
They have come upon a product that's great for my sensitive skin and all natural. I love how soft and supple my skin feels. I also use it on my upper arms. It's just an all around Great product. Tom is very involved with his customers, I like that. Buy Forge, you'll love it and your skin will thank for it. . THANK YOU, DEBORAH
Date of experience: July 02, 2025
Reply from Forge Skin
Thank you so much, Deborah! We’re beyond happy to hear that Forge has been a great match for your sensitive skin — and that you’re loving how it feels on your face and arms! Tom will be so touched by your kind words. We truly appreciate your support and are lucky to have you as part of the Forge family.
Amazing product
Well, customer service is A1 in my book. An agent named Marion assisted me with my issue. I am visually impaired and explain that to the customers rep. They quickly found my email and subscription and took care of what I needed. Very professional, courteous, polite and work swiftly on the issue. The product is amazing!! Most company who sell men products not degrading anyone. But this product actually really, really, really works well with my skin. You guys have found a lifetime customer in me. Thanks once again
Date of experience: July 02, 2025
Reply from Forge Skin
Thank you so much for your heartfelt message — it truly means the world to us. We're honored to have earned your trust and are so glad Marion was able to assist you with care and respect. Your kind words inspire us to keep delivering the best service and skincare possible.
Welcome to the Forge family — we’re lucky to have you!
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Order Issue
I had an issue with my order and didn't receive the whole order. I contacted Forge Skin about the issue and John was wonderful in handling the missing items. A few days later the rest of my order arrived and I'm very appreciative of John's help. Thanks again John, much appreciated!
Date of experience: June 25, 2025
Reply from Forge Skin
Thank you so much for the kind words! We’re so glad John was able to take care of the issue quickly and that the rest of your order arrived safely. We truly appreciate your patience and support — and we’re here anytime you need us!
Quick and efficient
I called customer service to follow up on a possible hiccup regarding my order, but the representative handled everything quickly and professionally. Her customer service ability was outstanding!
Date of experience: June 27, 2025
Reply from Forge Skin
Thank you so much for your kind words! We’re so glad to hear that our team was able to help you quickly and professionally — that’s exactly the experience we aim to provide. We truly appreciate you being part of the Forge family!
Challenged had ordered an ordered duplicate…
I had ordered and ordered duplicate items
I called and was helped by the company
Employee, she was was wonderful. She cacnced the order and fixed the order
How I was suppose to done it.
My suggestion would to be able to see your cart before it’s processed, I could have changed it myself, just a suggestion
Thanks Kathleen 🦋
Date of experience: July 01, 2025
Reply from Forge Skin
Thank you so much, Kathleen! We're glad our team could help fix your order quickly — and we appreciate your thoughtful suggestion. Being able to view the cart more clearly before checkout is great feedback, and we’ll be sure to share it with our team.
Great product
Been using Forge balm for several years now. Much better than any other moisturizer I’d use on my face, particularly after swimming. And great customer service. I emailed back and forth with Marion at least 3x and replies were very helpful and timely, receiving them within minutes or hours, rather than days or weeks. Will continue to use Forge.
Date of experience: July 01, 2025
Reply from Forge Skin
Thank you so much for being a loyal Forge customer over the years — that means everything to us! We're so glad the balm continues to work well for you (especially post-swim!), and we’re happy to hear Marion provided the timely, helpful support you deserve. We'll be sure to share your kind words with him!
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I spoke with Nolu and what a sweet…
I spoke with Nolu and what a sweet person. She was helpful and very knowledgeable when it came to tracking my package and reassuring me that it was right on schedule. Thanks, Nolu, for being such a good person.
Date of experience: June 30, 2025
Reply from Forge Skin
Thank you so much for your kind words! We’re so happy to hear that Nolu was able to help and reassure you — she truly is a gem! We'll make sure she sees your lovely message.
I really like this product for how it…
I really like this product for how it makes my skin look and feel. They also have great customer service. They responded to my email the same day and resolved my issue quickly. I am a repeat customer
Date of experience: June 28, 2025
Reply from Forge Skin
Thank you so much! We’re thrilled to hear you love how the product makes your skin look and feel — and it means a lot to us that you came back as a repeat customer. We’re always here if you need anything!
Verified
This product is drying and makes my…
This product is drying and makes my skin feel very tight and uncomfortable. Definitely not worth the money. It's a whole lot of false advertising and hype over nothing.
Date of experience: June 10, 2025
Reply from Forge Skin
We’re really sorry to hear that the product didn’t meet your expectations — that’s never what we want for our customers. Everyone’s skin is different, and sometimes it takes a bit of adjustment to find the right routine or product fit.
Please reach out to us at info@try-forge.com or call +1 407-612-2504 with your order details. We’d love the chance to make this right for you. Your satisfaction matters to us.
Reply from Forge Skin
That’s wonderful to hear — thank you! We’re so happy everything went perfectly for you. If you ever need anything, we’re here for you!
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Max was the best!
Max was the best! He quickly and efficiently answered my questions and forwarded a nice summary of the Forge process to my E-mail even before I had a chance to open it. Really looking forward to starting!
Jeff S.
Lake Forest, IL
Date of experience: June 30, 2025
Reply from Forge Skin
Thank you so much! We're thrilled to hear Max took such great care of you — he’s amazing! We’re excited for you to start your Forge journey and are here for you every step of the way.
Customer service
Marion from customer service was quick and helpful. On point!Thanks!
Date of experience: June 29, 2025
Reply from Forge Skin
Thank you so much! We're glad Marion was able to help you quickly and efficiently. We'll be sure to pass along your kind words!
Genuine concern produces genuine results!
I saw the ads. I did my research. I even took the list of ingredients to my dermatologist/friend. I decided to go all-in with the product line and received my first order on June 21. I am very pleased and would recommend the Forge Skin Care line. After nine days, I am already noticing a positive difference.
The only glitch I had was that my order weighed a little over 8 pounds and it was shipped in a plastic bag which was destroyed in route by UPS. Some of the product was missing.
When I contacted the forge group, I received notice from Justine that my missing product was being shipped and that they were going to give me a $15 credit on my account. This shows me two things one, Forge Skin Care cares about their customers and their customer success with their product. Secondly, the words and actions of Justine proved not only her worth to the Forge Skin Care company, but also to the customers who rely on her assistance.
Thank you, Forge for your products and especially for Justine!
Phillip
Date of experience: June 29, 2025
Reply from Forge Skin
Thank you so much, Phillip, for taking the time to share your thoughtful and detailed experience! We're thrilled to hear you're already seeing a positive difference and that you went all-in with Forge — that means so much to us.
We’re truly sorry about the shipping issue, but we’re glad Justine could step in and make it right. Your kind words about her mean the world, and we’ll be sure she sees this!
Thank you again for your trust, support, and recommendation — we’re so glad to have you as part of the Forge family.
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