Truxos 

Complete disappointment and scam of a company. Just like everyone here prior "Truxos.com" scammed me out of employment promising a $3200 check after a 30 day probationary period. They got everyone good...to the point they even had tax documents for us to sign up with exposing all out confidential information. I personally spent funds from my pockets for various materials, that was also supposed to be reimbursed and not a dime came back, I'm completely outta of on hand funds due to expectation of funds and now left unemployed because someone decided to scam innocent working people, it is truly a shame. This company is 100% a scam and the numbers, the website, the emails have all vanished and we are all left here with no further actions. I wish action would be taken for everyone involved in this CRIMINAL SCAM.

Date of experience: April 01, 2025

This company is a Scam. I worked for this company for 30 days on probation period and was supposed to be paid. Still waiting on my check. Have tried to call and email no response. Phone numbers don't even work anymore. How do we sue this company?

Date of experience: April 08, 2025

Add me to the list of those who took the bait. Like those of you who have posted here before me, I was hired under the same 30 day probationary period (by Harley Buckner, HR Manager), signed a contract, completed a W9 (including my SSN), "trained under Skylar Dawson", received a glowing congratulatory email from Suzanne Large (Payroll Manager) stating "your check is in the mail".

Now a month later, no check, no one available to reach via phone, email, and no website, no CRM login for the past month, etc.

I would love to report them, but at this point, not sure how or to whom. I am more concerned about them being in possession of person info, and what they may or may not do with it.

Date of experience: April 27, 2025

I am in the same boat as a few of you. I never got paid, no answer to emails. I'm also concerned about my personal information. If someone gets a resolution before, please give me some tips.

Date of experience: April 21, 2025

This company is a scam. Please do not work for them. I never got paid either. 30 probation period and still waiting on my check. They said they sent it, I requested another check and still have not received it. I contacted them and they did not reply to my emails nor phone calls. Their names are Harley Buck, Skyler Dawson and Suzanne, who is their payroll manager. They owe me 3700.00 and I want it. Today I am filing a wage complaint with the Labor Commission office.

Date of experience: March 17, 2025

I worked for them for a month and never got paid. They said that they issued my check and it has been 22 days since they did that. They don't return my emails and every number I call is no good. I guess my next step is to go to the authorities

Date of experience: May 01, 2025

Company may be great if you’re paying them. But if they’re paying you they’re full of empty promises!! They owe me almost $4,000 for a months pay. Now they won’t return my emails and numbers are disconnected!! I signed an employment agreement as well.

Date of experience: April 11, 2025

Whole company is a package mule scam. Report them to the authorities.

Date of experience: May 15, 2025

This company is a scam
Beware! I knew it sounded too good to be true
They offer you a job as a package courier and then never pay you
Worked for them a month
My friend as well
I’m so worried because they have our social security numbers!!!

Date of experience: May 15, 2025

I'm a small startup selling premium electronic gadgets like noise-cancelling headphones. While Truxos did manage to get my orders out, there were a couple of instances where stock discrepancies led to some back ordered items. I had to manually adjust inventory and recheck shipments on my own. Their customer service was decent but wasn't as responsive as I'd hoped. For a startup, these little delays and communication gaps are tough to manage. I think they can do better.

Date of experience: March 13, 2025

Running a crowdfunding campaign is stressful, but the fulfillment process was completely smooth thanks to Truxos. The team took care of everything, from receiving my products to shipping them out to thousands of backers across the U.S. and internationally. I even had some custom packaging needs for my high-tier backers, and they handled it all perfectly. I was so impressed with how fast they were, considering the high volume of orders. Everything arrived on time and in great condition. They took the complexity out of what could have been a huge headache.

Date of experience: March 05, 2025

I was hesitant about outsourcing my fulfillment initially, but after seeing the positive impact Truxos has had on my business, I'm convinced. They've streamlined my entire order fulfillment process, and my customers are receiving their orders on time and in perfect condition. Plus, their integration with my Amazon store was flawless, and it's been a breeze to manage everything from one dashboard. I've also had great experiences with their support team when I needed quick answers.

Date of experience: March 12, 2025

I have to admit, my experience with Truxos has been frustrating. While they do manage to ship orders quickly, I've had issues with inventory tracking. I sell apparel, and there have been multiple occasions where my stock counts were wrong, leading to backorders and customer complaints. I raised the issue with them, but it took too long for them to investigate. By the time the issue was resolved, it caused unnecessary delays, and I lost sales. The service is okay, but I’m definitely looking for something more reliable.

Date of experience: March 08, 2025

I had an unexpected rush of orders from Korea, and I was worried about meeting the demand. Luckily, this overseas fulfillment team handled everything flawlessly. They ensured the packaging adhered to local regulations, and they even notified me of any potential customs delays. The transparency and ease with which I could track my shipments made a huge difference. I was able to ship products quickly and accurately, and my customers were thrilled. Truxos is a game-changer for international sellers.

Date of experience: March 10, 2025

I run a startup that sells high-end wearable tech, and I've had nothing but problems with this fulfillment service. The first red flag came when my order for a batch of smartwatches was delayed by a full week. When the watches finally shipped, they arrived with faulty packaging that led to several complaints from customers about damaged goods. The customer service team didn’t offer a satisfactory solution, and it took forever to get a refund for the damaged units. I’m now reconsidering my options.

Date of experience: March 08, 2025

As a startup in the fashion industry, partnering with Truxos was one of the best decisions I made. My online store sells handmade clothing, and having the ability to send directly from the warehouse was a lifesaver. I had concerns about international shipping and customs for my customers in Europe, but everything went smoothly. They were even able to fulfill orders during our biggest sales season without any delays, and that's no small feat.

Date of experience: March 03, 2025

Everything went mostly fine, but I had some unexpected challenges. The packaging process was smooth, and the communication at first was solid. However, once the shipments left, I noticed a few packages had tracking issues. Some of my backers had no idea where their items were, and it took a couple of days for support to resolve the problem. I wish they'd been more proactive in providing updates on where the packages were instead of me constantly following up. Overall, it was okay, but transparency could've been better.

Date of experience: March 06, 2025

I've had a mixed experience. The service is generally good, but the accuracy of inventory management could be better. I've noticed a few instances where items listed as in stock were actually out of stock, causing delays in fulfilling customer orders. On the plus side, they offer competitive rates and handle international shipping well. But the occasional mistake with stock levels make it hard to fully rely on them for seamless operation.

Date of experience: March 01, 2025

I've used Truxos for six months. The service is decent but not flawless. They fulfill orders quickly, but I've had inventory miscounts leading to wrong shipments and return hassles. Customer service fixed it, but it caused delays. Not perfect, but I'll keep using them for now.

Date of experience: March 04, 2025

As a new luxury electronics brand, my products have a premium price tag, and I needed an order fulfillment service that could handle both the logistics and the delicate nature of my items. Your team was phenomenal! They took extra care to ensure that our luxury headphones were packed securely, and I was even able to provide specific packaging guidelines for each product. When one of our orders required expedited shipping, they went above and beyond to make it happen. I’m so glad I chose your service to help scale my business.

Date of experience: March 01, 2025