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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the company's technology, highlighting its seamless integration and user-friendliness. The price point is also a major draw, with many consumers feeling that they received excellent value for their money. People appreciate the efficient order processing system, noting that their orders are fulfilled quickly and accurately. The level of service provided by the company is another key aspect that customers consistently praise. Consumers highlight the responsiveness and helpfulness of the customer service team, emphasizing their ability to resolve issues promptly and effectively. The positive sentiment towards the customer service is a recurring theme, with reviewers frequently mentioning specific representatives who went above and beyond to assist them.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

MS Office is a great set of tools to have at hand and is necessary for daily activities such as writing or adding to documents, spreadsheets, etc. A valuable tool, indeed!

Rated 5 out of 5 stars
Verified

I have made multiple purchase of Microsoft products including a $99.99 subscription but nothing work, I think when one paid for subscription, one should be able download the subscription product thro... See more

Rated 5 out of 5 stars
Verified

I was able to purchase a current version of MS Office with a one time annual thus avoiding the never ending subscription. The only negative is with MicroSoft itsself. There are constant pop ups, remi... See more

Rated 5 out of 5 stars
Verified

I purchased Microsoft Office for Professionals. After installing We had some problems. I called and got help right away After taking their suggestions our problems were solved. Now days it's very di... See more


Company details

  1. #9 of 32 best companies in Business and IT Consulting Agency
  2. #9 of 34 best companies in Cloud Computing Service
  3. #30 of 315 best companies in Software Company

Written by the company

Trusted Tech Team was founded on the premise of providing the best experience for purchasing software online while being entirely “by the book.” We strive to provide the most outstanding service in the industry alongside the most competitive prices. We understand there are countless other software vendors out there, but these core values set us apart and guarantee your well-being.


Contact info

4.8

Excellent

TrustScore 5 out of 5

635 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars
Verified

It was easy to follow and provided the…

It was easy to follow and provided the products I needed without all the things I don't need.

Date of experience: June 10, 2025

Trusted Tech Team logo

Reply from Trusted Tech Team

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you found the process easy to follow and that we had exactly what you needed, without any unnecessary extras.

If there’s anything we can do to make your next experience a 5-star one, we’d love to hear your thoughts. We're always looking to improve and would be grateful for the opportunity to earn that extra star next time.

Thanks again, we truly appreciate your support!
Trusted Tech Team

Rated 3 out of 5 stars
Verified

Support is not what it used to be

Support used to be way better under Michael Yu, he would also go the extra mile, now it's basically cut and paste ChatGPT.

Date of experience: June 03, 2025

Trusted Tech Team logo

Reply from Trusted Tech Team

Hi Roland,

Thank you for taking the time to leave your feedback. I'm truly sorry to hear that your recent support experience didn't meet your expectations.

We deeply appreciate the high standard Michael Yu, from the M365 and Azure Team set and understand how valuable that level of dedication is. While, you've reached a different Support Team for your Windows 11 license, our goal is still to provide the same level of experience throughout the organization.

Your feedback is important and we’ll be reviewing this matter.
If you are still having issues with deploying or activating the Windows 11 Pro license, please don't hesitate to reach back out to us.

Thank you,
Trusted Tech Team

Rated 1 out of 5 stars
Verified

Will never do business with you again.

Will never do business with you again.

Nor will any of my associates.

Date of experience: March 20, 2025

Trusted Tech Team logo

Reply from Trusted Tech Team

Hi Marc,

I've looked into this matter in detail. We're sorry to hear about your frustration with this purchase. We understand that compatibility issues can be incredibly frustrating, especially in complex environments.

While we do our best to guide clients toward the correct product, we rely on the purchasing party, particularly experienced IT professionals and MSPs, to ensure compatibility with their existing infrastructure.

That said, we genuinely regret that this situation has resulted in a loss and bad experience for you. We're happy to explore any other ways we might be able to assist or add value moving forward.

We appreciate your feedback and hope to find a way to work together in the future under better circumstances.

Best regards,
Trusted Tech Team

Rated 5 out of 5 stars
Verified

I have made than one purchase of Microsoft product including I $99,99 subscription but nothing is working. I need a refund.

I have made multiple purchase of Microsoft products including a $99.99 subscription but nothing work, I think when one paid for subscription, one should be able download the subscription product through email from Microsoft, but I my case, I did not get a link from Microsoft. Why, why.
/Gabriel Akuya/

Date of experience: May 29, 2025

Rated 4 out of 5 stars
Verified

Got the advice we needed immediately…

Got the advice we needed immediately and knew our purchase was going to work for what we needed.

Date of experience: May 23, 2025

Trusted Tech Team logo

Reply from Trusted Tech Team

Hi Jody,

Thank you so much for your review! We're glad to hear you got the advice you needed right away and felt confident in your purchase that’s exactly the experience we aim to provide.

If there's anything we can do to take that experience from great to outstanding next time, we’d love to hear your thoughts. We're always looking for ways to improve and hope to earn that fifth star in the future!

Thanks again for choosing us.

Best regards,
Trusted Tech Team

Rated 5 out of 5 stars
Verified

Fantastic Service

Jessica is well informed and very helpful. Support team was fast with responses, excellent experience for me overall!

Date of experience: May 28, 2025

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