All the guys I speak with at True Potential are helpful and knowledgeable, this week I have been speaking with a nice lady called Maria, about an issue regarding a pension transfer. Maria has helped f... See more
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I was really worried about transferring money into this investment account because I have never done anything like this before. I am so glad I took the risk because I am really pleased with the... See more
Verified
True Pottential are easy to get hold when you need advice or withdraw funds, etc. Thomas rang me today as I've withdrawn a little more than recommended in one financial year. I was aware of this bu... See more
Rang True Potential on Saturday at 11.45am as I needed help with my drawdown application. Kalil Haddad answered my call and even though he was only working till 12 noon he wasn’t phased and he was... See more
Company details
- Financial Consultant
- Financial Institution
- Investment Company
- Investment Service
- Pension Fund
- Retirement Scheme Provider
About True Potential
Written by the company
With over 500,000 clients, £30 billion of assets on the platform and a decade of success, we’re experts in helping people reach their financial goals. Whether it’s planning for retirement, investing for growth or simply taking control of your finances, we’ve got the expertise to help.
The True Potential approach aims to help you do more with your money by providing expert financial advice (True Potential Wealth Management), innovative investments (True Potential Investments), dedicated support, and award-winning technology.
Once we’ve set up your personal financial plan, you can track every aspect of it by app and online. If you ever want to make a change, add some money or make a withdrawal, it’s only a few taps away. Plus, whenever you have a question our friendly Relationship Management Team are here for you.
If you’d like to find out if our service is right for you and how we can help you do more with your money, please get in touch. There’s no obligation and our friendly team will talk you through your options.
With investing, your capital is at risk. Investments can fluctuate in value and you may get back less than you invest.
True Potential Wealth Management LLP is authorised and regulated by the Financial Conduct Authority, FRN 529810. www.fca.org.uk
True Potential Investments LLP is authorised and regulated by the Financial Conduct Authority, FRN 527444. www.fca.org.uk Registered in England and Wales No OC356027
How we offer you more.
Written by the company
- Expert financial advice.
- Long-term goals are unique to you, which is why we’ll design a financial plan that’s personalised for your circumstances and aspirations. Our highly qualified financial advisers take a holistic approach to creating, supporting and reviewing your plan.
- Access to innovative investments.
- We understand that you want two things from your investments, to maximise your returns within your chosen risk profile and reduce the risk of volatility. Our chosen investment solution, the True Potential Portfolios, aim to achieve both these goals whilst driving down costs.
- Dedicated video, phone and email support.
- When it comes to finances, having someone to talk to is essential. Our friendly customer care team are on hand to answer any questions you may have – whether it’s about your financial plan, your account, or money in general.
- Award-winning technology.
- As part of our service, you have 24/7 access to your whole financial plan with our mobile app and desktop site. This unrivalled view of financial life puts you in control and empowers you to do more with your money.
Contact info
Gateway West, Newburn Riverside, NE15 8NX, Newastle upon Tyne, United Kingdom
- 0191 625 0350
- contact@truepotential.co.uk
- truepotential.co.uk
Reach your true potential.
4.9
Excellent
16K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
Verified
I spoke to a lovely gentleman who…
I spoke to a lovely gentleman who supported me through all the questions . I much prefer talking to someone as I don’t really go online. Thank you again very polite while is rare these days.
Date of experience: June 24, 2025
Been dealing with Jemima and her…
Been dealing with Jemima and her professionalism has been outstanding. A real pleasure to deal with
Date of experience: June 12, 2025
Investment anxiety
I was really worried about transferring money into this investment account because I have never done anything like this before.
I am so glad I took the risk because I am really pleased with the return in just over a week with the money being in the account
The service was brilliant.
I wasn’t pressured into handing over money or signing any documents.
The financial advisor I used was very passionate about what he does and fully understood my anxiety about entering a new venture with investing money.
Date of experience: July 06, 2025
Maria guided me and advised me
Maria guided me and advised me - she researched and made sure my strategy is exactly what I’m happy with. I give TP and Maria a perfect 10. Well done.
Date of experience: July 03, 2025
Rang True Potential on Saturday at…
Rang True Potential on Saturday at 11.45am as I needed help with my drawdown application.
Kalil Haddad answered my call and even though he was only working till 12 noon he wasn’t phased and he was more than happy to carry on.
Polite, professional and friendly he walked me through the process and we managed to complete the application with two minutes to a spare 😌
Thanks Kalil 👏👏👏
Date of experience: July 05, 2025
Always a pleasure!!
All the guys I speak with at True Potential are helpful and knowledgeable, this week I have been speaking with a nice lady called Maria, about an issue regarding a pension transfer. Maria has helped find the supposed missing funds, that as it turns out had been added to another fund. Perfect solution for me, now hopefully all my other workplace pensions can be merged into one pot, great work from Maria, and great communication. We got there!!!
Date of experience: July 04, 2025
Many thanks to Kirstin yesterday for…
Many thanks to Kirstin yesterday for helping me with my pension. After seeking the information I required she emailed me the details and a follow up call has been arranged for next week.
Date of experience: July 04, 2025
Verified
They were very efficient and understood…
They were very efficient and understood my position - very helpful.
Date of experience: July 02, 2025
Verified
Excellent, reassuring and friendly customer service
I received an email and then a call from True Potential to enquire if the my current plan was meeting my requirements. It was useful to discuss the plan, my aims and circumstances. No change was made but I’m aware of the options I have going forward.
I have always found communications with True Potential easy, friendly and very helpful. I feel as though they have my best interests at heart and take the time and effort to provide me with clear information on my options.
Date of experience: July 04, 2025
Verified
True Pottential are easy to get hold…
True Pottential are easy to get hold when you need advice or withdraw funds, etc.
Thomas rang me today as I've withdrawn a little more than recommended in one financial year. I was aware of this but good to have a reminder and a little review.
I think the fees are a little more than many companies but they are constantly managed and in the 4 years plus I've been with them I've actually grown to trust them which is unusual these days
Date of experience: July 04, 2025
I regret investing with this platform
I regret investing with this platform, they never manage my investment properly ,which turns into a big loss for me. Investing on Zinensi Investment is more of a wiser decision than this platform.
Date of experience: March 06, 2025
The people in TTP great communication
The people in TTP great communication, understanding, fenomenal experience.
Date of experience: July 04, 2025
Madeline was welcoming on the phone
Madeline was welcoming on the phone, lovely to speak, & answered my questions patiently. A great help.
Date of experience: July 04, 2025
Verified
How quickly the phone was answered
How quickly the phone was answered, polite and professional advice received.
Date of experience: July 04, 2025
Verified
Talking to an actual human being…
Talking to an actual human being someone who has time for you and will just sit and chat rather than just moving you on to their agenda
Ilana (really hope I spelt that right) was brilliant, happy and attentive.
Date of experience: July 04, 2025
Had a query with my drawdown.
Had a query with my drawdown.
Excellent service with the phone answered quickly by knowledgeable people.
Query sorted.
Date of experience: July 04, 2025
Verified
Very friendly and explained things so I…
Very friendly and explained things so I could understand
Date of experience: July 03, 2025
Verified
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