When I had found a missing diamond in my diamond band I hesitated contacting TriJewels. I wear my rings while doing just about everything! Upon contacting Rupa, she responded that they would h... See more
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Verified
I’m not a jewlery person so I had a lot of questions. This company had quick responses to my emails and tried to help me as much as possible. They sent a ring sizer so I could be more sure about the s... See more
Company replied
The customer service was great. When I ordered my rings I had someone reach out to me instantly. They were asked me questions regarding the rings that I purchased. They wanted to make sure that what I... See more
Company replied
With perfection Vjay created my diamond ring exactly as my husband had intended it to be from his drawings. We had a setting from the prior jeweler and were never really happy with it. Vjay is a... See more
Company replied
Company details
- #6 of 137 best companies in Jewelry Store
- #1 of 3 best companies in Jewelry Appraiser
- #4 of 42 best companies in Jewelry Designer
- #4 of 25 best companies in Jewellery Manufacturer
Written by the company
It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels
Contact info
48 West 48th Street, Ste 801, 10036, NewYork, United States
- 212-869-8415
- sales@trijewels.com
- trijewels.com
4.9
Excellent
452 reviews
A company that honors their creations
When I had found a missing diamond in my diamond band I hesitated contacting TriJewels. I wear my rings while doing just about everything!
Upon contacting Rupa, she responded that they would honor their warranty and replace the diamond. She explained that because of the setting I perhaps could remove my rings at times...I decided to change the setting altogether and they credited me the difference and I now have another gorgeous TriJewels' eternity ring.
I look forward to adding more exquisite pieces from this wond
erful...and honorable company!
Date of experience: June 20, 2025
Reply from TriJewels
Hi
Truly appreciate your kind words and continued trust in us. So glad Rupa could help and that you’re loving your new eternity band!
Best,
Vijay B
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The customer service was great
The customer service was great. When I ordered my rings I had someone reach out to me instantly. They were asked me questions regarding the rings that I purchased. They wanted to make sure that what I ordered would fit well with what I wanted to stack them with. The company sent out a sample to try the size and also sent some stones for me to look at. They were constantly checking in to make sure I received the shipments and asked for approvals of everything. I absolutely love the rings that I received. They look great with my wedding set. Pictures do not do them justice. They have a beautiful sparkle to them and they were just what I was looking for.
Date of experience: April 09, 2025
Reply from TriJewels
Hi
Thank you so much for the thoughtful review! I'm so glad we could assist you throughout and that the rings worked perfectly with your wedding set. Truly appreciate your trust, it means a lot.
Best,
Vijay B
Rupa helped me throughout my purchase…
Rupa helped me throughout my purchase. She was so fast in getting back to me regarding any questions and thoughtfully gave me options. Great customer service! I would definitely buy from TriJewels again!
Date of experience: June 25, 2025
Reply from TriJewels
Hi
Thank you so much for the kind words! So glad Rupa could assist you and make the experience smooth, truly appreciate your support.
Best,
Vijay B
Verified
Beautiful pendant and customer service!
Date of experience: June 11, 2025
Reply from TriJewels
Hi
Thank you so much! So happy you loved the pendant and had a great experience with us.
Best,
Vijay B
Verified
Communicative and accommodating
Communicative and accommodating, great team
Date of experience: June 06, 2025
Reply from TriJewels
Hi
Thank you so much! Glad you had a great experience with our team—it means a lot.
Best,
Vijay B
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Verified
I’m not a jewlery person….
I’m not a jewlery person so I had a lot of questions. This company had quick responses to my emails and tried to help me as much as possible. They sent a ring sizer so I could be more sure about the size I should order and informed me that I would be able to see the colors of the gems as the ring is made.
Date of experience: June 16, 2025
Reply from TriJewels
Hi
Thank you so much for the thoughtful review! I’m really glad we could help guide you through the process and make things easy and comfortable.
Best,
Vijay B
Verified
Great place for jewelry
Great place for jewelry. They did an excellent job on making my ring.
Date of experience: June 01, 2025
Reply from TriJewels
Hi
Thank you so much! Glad you loved the ring—it was a pleasure working on it.
Best,
Vijay B
Verified
Beautiful Quality!!
Rupa was So helpful!! She created the perfect piece of jewelry for me exactly to my specifications!!
Date of experience: May 09, 2025
Reply from TriJewels
Hi
Really appreciate your kind words! So glad Rupa could help create the perfect piece just as you imagined.
Best,
Vijay B
Incredible experience
I have nothing but great things to say about my experience. The second I walked into the office - I felt straight at home. Vijay treated me like family, walking me through the process step by step. His years of experience truly shine - he was able to take a simple picture and refine it into a stunning design, identifying the key elements that captured exactly what I had envisioned. Vijay is incredible in his timeliness, craftsmanship, and communication. From sketches and materials to wax molds and the final product, he kept me informed and made sure each step was handled with the utmost care and quality. I can't express how happy I am with the product and my overall experience. I would recommend Vijay 110%.
Date of experience: May 01, 2025
Reply from TriJewels
Hi
Truly appreciate your kind words, it was a joy working on your piece. Always here for you, and I truly appreciate the trust you placed in me.
Best,
Vijay B
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Verified
Custom Bracelet Perfection with Top-Notch Service
I had a fantastic experience with Trinity Jewels! Rupa was amazing—very accommodating with my many questions and always quick to respond. She helped me customize a beautiful station bracelet featuring my family’s birthstones, and I couldn’t be happier with how it turned out. The quality of the piece is excellent, and everything was handled efficiently and professionally. I really appreciate the fast turnaround and the personal attention. Highly recommend!
Date of experience: April 23, 2025
Reply from TriJewels
Hi
Thank you so much for the lovely feedback! We're so glad Rupa could help create a meaningful bracelet for you, it means a lot to us that you’re happy with both the piece and the experience.
Best,
Vijay B
Amazing experience
Amazing experience, very patient and helpful in creating our custom wedding bands. Great communication and walked us through the entire process with constant updates. Very accommodating to any changes we asked for. Highly recommend!
Date of experience: May 14, 2025
Reply from TriJewels
Hi,
Thank you so much for trusting us with your wedding bands, it was a joy bringing your vision to life.
Wishing you both the very best and hope to see you again soon!
Best,
Vijay B
I’m so elated to have my wedding rings…
I’m so elated to have my wedding rings and this company is just amazing! They messaged me to make sure everything was correct and have been in contact to make sure I got what I ordered. I got matching Ethan rings with our birthstones and I could not be happier. Working with this company made my heart skip a beat because it was so easy and they were so nice. In the chaos of getting married, they made it easy. Any future endeavors will go through them 1000%
Date of experience: May 09, 2025
Reply from TriJewels
Hi,
We’re truly touched by your kind words and thrilled to hear how much you love your matching Ethan rings with birthstones! It was a joy being part of such a special chapter in your life. Wishing you both a lifetime of love and happiness.
Warm regards,
Vijay B
Verified
Vijay is amazing!
Date of experience: April 25, 2025
Reply from TriJewels
Hi,
Truly appreciate your sweet words!
It was a pleasure helping you, and I’m always here whenever you need.
Best,
Vijay B
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Vijay and Rupa are awesome to work…
Vijay and Rupa are awesome to work with. They are very responsive and friendly. The ruby pendant necklace they created is beautiful!! Thank you!
Date of experience: April 18, 2025
Reply from TriJewels
Hi,
Thank you so much for your kind words! It was a pleasure working with you, and we're so happy you loved the ruby pendant necklace.
Best,
Vijay B
Vjay created my dream diamond ring!
With perfection Vjay created my diamond ring exactly as my husband had intended it to be from his drawings.
We had a setting from the prior jeweler and were never really happy with it.
Vjay is an artist and my ring is a work of art. His prices were much less than I had expected and from drawings, to wax molding approval in less then two weeks. Our other jeweler took a month and charged us a lot more. I've also bought emerald and sapphire and diamond eternity rings from Vjay. They are perfect and cost less then the same item from other jewelers.
Vjay is incredible! I'll never need to find a jeweler again!
Christine & Tom
Date of experience: April 15, 2025
Reply from TriJewels
Hi,
I am truly touched by your words—it means a lot that we could create something so meaningful for you. I’m so glad the ring turned out just as you hoped, and it’s been a pleasure working on every piece with you.
Best,
Vijay B
Verified
The owner is very responsive
After I spoke with the owner regarding my concern, he and I came up with a solution. He is very quick and responsive. I am pleased with his response. I look forward to receiving the new ring.
Date of experience: April 14, 2025
Reply from TriJewels
Hi
We spoke as we agreed pls don't worry we will work together on it as it is custom made only after one make it one can feel otherwise
Best
Vijay
Excellent quality and customer service!
Vijay and the team at TriJewels are amazing, taking my request and turning it into reality. The customer service and attention to detail are untouched. Excellent communication and quick turnaround as well. 100% satisfied. You’ve got my business going forward!
Date of experience: April 02, 2025
Reply from TriJewels
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that we could bring your vision to life. Looking forward to creating more beautiful pieces for you in the future!
Best,
Vijay B
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Verified
Vijay and his crew are AWSOME!
Vijay and his crew are AWSOME!! I am blessed to have stumbled unto TriJewels website after searching many other websites for engagement rings. The selection on hand is plentiful and beautiful but I wanted specific stones and design and I was able to put it all together through their website and of course, Vijay was very helpful in designing a beautiful band set to go along with the engagement ring. I was able to surprise my wife by taking her to New York and to TriJewels to pick up her ring. This was a great experience for the both of us and I am very grateful to the entire TriJewels staff for making it all possible. I highly recommend TriJewels, whether online, phone, or in person
Date of experience: March 12, 2025
Reply from TriJewels
Hi,
Thank you so much for your wonderful feedback! We’re truly grateful you found us and that we could bring your vision to life. It was a pleasure being part of such a special moment, and we look forward to serving you again!
Best,
Vijay B
Great experience A to Z
I found TriJewels doing a research while shopping for ruby earrings and doing comparisons. Being an experienced shopper, I am always very skeptical of jewelry vendors and unfortunately learned the hard way by purchasing glorified glass advertised as “gemstones” (topaz, sapphire, ruby etc). I am also keenly aware that it is plain stupid to believe that they are selling truly natural rubies for $50, $200 or even $1,000. At best, you can get high quality synthetic lab-created products. That said, I developed good working trust-based relationship with Vijay who was firm and straightforward on pricing which turned out to be quite fair. The shock came when I received the final product which was drop-dead gorgeous. This being my first experience, I am planning for a few more purchases - naturally fitting my budget! The company as I was advised has local staff in New York, which is quite remarkable.
Date of experience: March 12, 2025
Reply from TriJewels
Hi,
We truly appreciate your trust and kind words! It was a pleasure working with you, and we’re so glad you loved your ruby earrings. Looking forward to creating more stunning pieces for you!
Best,
Vijay B
Third purchase and not the last!
This was the third time that I worked with Vijay and this was such a wonderful experience. Vijay and his company are on track with design to finish and shipping quickly. I sent him a pic of a ring I wanted and he had it casted and made within a week and I got it today and I am overjoyed with the quality and look of the ring. I highly recommend this jewelry company and will return again for another wonderful piece of art! Thank you Vijay for the excellence once again.
Date of experience: March 28, 2025
Reply from TriJewels
Hi,
Thank you so much for trusting us once again! It was truly a pleasure bringing your vision to life, and we’re thrilled to hear you love the ring. Looking forward to creating more beautiful pieces for you in the future!
Best,
Vijay B
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