TravelBusinessClass Reviews 2,406

TravelBusinessClass (TBC) was ok UNTIL there was a problem. I bought two tickets, (for me and my husband), which together totaled $10,000USD. Each ticket had 4-5 legs. When the leg from Israel to our home country was cancelled by the airlines due to the war with Iran, TBC failed miserably. I have spent scores of hours on the phone and via email with TBC requesting a refund. I asked multiple times for the price of this leg of each ticket. They never told me. When I disputed the charge with my credit card company, the dispute was closed because TBC responded that "it's our policy" (apparently to NOT refund tickets cancelled by the airlines). The airlines will not talk to us because we did not buy directly from them. For some unknown reason however, they did give us a TBC credit for my husband's cancelled ticket (despite their "policy"). This credit is for $1200 USD. I have no idea if this is a fair amount because they refuse to tell me the cost of the cancelled leg. Further, although the airlines announced that they would be giving credits and refunds to its passengers who were stranded because of the war, the credit my husband received was for use with Travel Business Class ONLY - not with the airlines! Friends who used other agencies have already received their cancelled Israel flight refunds! (not a credit with the agencies they used!!) I can only hope that TBC will still be in business within the year before the credit's expiration date and that they charge me a fair price. What is to stop them from charging me for a ticket that I might get elsewhere for far less than the credit? So lessons learned: (1) As others have mentioned, when you checkout and pay there is an option, to pay a $100 "tip" to the agent. DON'T PAY IT UNTIL YOU KNOW THERE ARE NO PROBLEMS WITH YOUR TICKET. (2) When you buy through a third party vendor, like Travel Business Class, airlines WILL NOT DISCUSS ANY CHANGES YOU MAY WANT TO MAKE TO YOUR TICKET. THEREFORE BOOK DIRECTLY WITH THE AIRLINES IF YOU CAN (3) If you buy a ticket with multiple legs, MAKE SURE YOU KNOW THE PRICE OF EACH INDIVIDUAL LEG, so that if there is a problem with one or more legs, you will be able to better dispute it. (4) If you must use another agent, do not use TBC. We used KIWI.com for other tickets that were ALSO cancelled by the airlines and we received our refunds (and not simply "credits") from KIWI within days. I would not recommend this company for your travel needs.

Date of experience: July 04, 2025

Emma was very helpful and got me a great deal. Process was seamless. Will use them again.

Date of experience: July 04, 2025

Jeremy is the best and goes above and beyond to deliver the best fares and he is so patient
He even works outside of his office hours to make sure I get the best fares

Date of experience: July 01, 2025

I am writing to express my disappointment and dissatisfaction with the service I received, which did not adequately accommodate my needs as a client. Consequently, I will refrain from utilizing your website in the future and will not recommend your company to others.
Re: round trip business flight to Munich, Germany.
Suzanne K.

Date of experience: July 01, 2025

Douglas worked tirelessly to get me a good flight to Jakarta with my puppy, and that’s not easy.

This is my fourth time using this company so that says a lot.

Date of experience: July 03, 2025

They saved us over $4,000 on our business class tickets for our European vacation that ended yesterday. I was worried it wasn’t legit at first as it was our first time, but it all went perfectly. We will use Tristan at TBC for our annual trip next year.

Date of experience: July 02, 2025

Prompt, courteous and secure service from Ria. They sent through a security check on my CC to make sure it was truly my account being charged.

Date of experience: July 02, 2025

Brandon was great! He was patient to work with 6 different people wanting to travel together. He was also helpful in finding the flights we needed to accommodate our trip details.

Date of experience: July 02, 2025

I have used this company a few times now. They do a nice job. Lina is especially helpful. I have never had a flight messed up. I'll keep using them.

Date of experience: July 01, 2025

Ray was great to work with.

Date of experience: July 01, 2025

I truly appreciated the ease with the agent emailing me all the different options, dates, price so I can make the best decision. Was nice working with Ria.

Date of experience: June 27, 2025

So helpful throughout every step of the booking process.

Date of experience: June 25, 2025

Sasha did a great job finding me the best flights for my trip.

Date of experience: June 28, 2025

I recently booked tickets through this service and had an exceptional experience. Zayn was incredibly helpful, professional, and patient throughout the entire process. He followed up with me consistently and reminded me to finalize my booking, even after I had to change my original travel dates several times. Despite the shifting plans, he made several attempts to find the best options and ultimately secured excellent flights at very reasonable prices. Once the tickets were confirmed, he promptly sent everything over and ensured I had what I needed. The entire process was smooth, efficient, and stress-free. I truly appreciated his dedication and will definitely use this service again. Highly recommended!

Date of experience: June 29, 2025

First, I was little hesitant but once I started interacting with Lina on the reservations, I realized how booking can be different if you have knowledgeable person on the other side. Great experience.

Date of experience: June 25, 2025

Stacey is fantastic! Very responsive, prompt and professional!

Date of experience: June 28, 2025

Date of experience: June 28, 2025

Stefan was knowledgeable, and ready to suggest changes, or accept our suggested changes The price for our booking from Florida to Japan, to Hong Kong, and then back to Tampa from Singapore. was the lowest offered of any business class company (and we interfaced with most of them about this trip>) It was a pleasure to work with Stefan, and his follow-up shows his dedication to his craft.Gret to work

Date of experience: June 27, 2025

Ria, as always, was great. Found me good options, and very responsive to my needs.

Date of experience: June 27, 2025

Everything went quite smooth until time to pay. On the payment screen there was a column asking for tips, on top asking me to put a small amount for verification test. But in general the agent was prompt in replying and booking went thru quite well

Date of experience: June 23, 2025