Verified
The information is nicely put into categories so that I was able to address my most pressing issues while going over the rest of the information at another time. Having trainer calls available when I... See more
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Verified
Training modules are good. Follow up is lacking. I received an email from your program asking me my biggest issues with my dog. I responded over a week ago. Got an email back saying thank you. You’ll... See more
Company replied
This site gives you all the tools necessary successfully train your fury friend. It dives into the details such as breed, age and logistics of you dog to ensure you have all the information needed to... See more
Verified
I have a new puppy that has a negative side for behavior so the videos … audios have been on point…I appreciated talking to the trainer one on one …. she gave great advice … so appreciated!... See more
Company details
- #2 of 7 best companies in Dog Trainer
Written by the company
TrainPetDog is an online dog training program providing free and paid courses for all dog breeds. Based on positive reinforcement training strategies, we specialise in training dogs based on the natural instincts of the breed. Having started in 2005, TrainPetDog is the only online course that has breed-specific training courses for different dog breeds. Since then, we have helped millions of dog owners, worldwide, with potty training, obedience training, stopping bad behaviours and developing a loving bond with their furry companion. Our training course has been so successful because it works on the natural instinct of the dog breed. And yes, our training techniques also work equally well on mixed breed dogs since mixed breed dogs inherit the core characteristics from the original breed. Another important feature of the TrainPetDog dog training program, that sets us apart from all online dog training courses, is the option to get one-on-one help from experienced dog trainers. As a member, you can schedule a phone call with a trainer as per your convenience. Our trainer will call the phone number at the scheduled time to understand your challenges and offer you solutions based on your dog's specific problem and your specific situation. Visit us for more information and join us today to understand your dog's needs and lovingly transform him into a sweet angel soon.
Contact info
Santa Monica Boulevard 8721, 90069, Los Angeles, United States
- +13104006364
- info@trainpetdog.com
- trainpetdog.com
4.6
Excellent
3K reviews
Replied to 63% of negative reviews
Typically replies within 1 week
Verified
Money well spent
The information is nicely put into categories so that I was able to address my most pressing issues while going over the rest of the information at another time. Having trainer calls available when I run out of ideas, or am using counterproductive techniques without knowing it, is extremely helpful for problems unique to my situation. I consider the program to be money well spent and I have very few discretionary funds available.
Date of experience: June 30, 2025
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Verified
I seem to have a hard time getting into…
I seem to have a hard time getting into you site.
I’am able to get the Elite club.
Date of experience: June 12, 2025
Verified
I can't get to my modules
I can't get to my modules. It's been a week now and have sent in a ticket. I can't get to the modules from both my laptop and phone.
Date of experience: June 05, 2025
Reply from TrainPetDog
Hi Arlene, we are really sorry to learn about this. Our customer support team will get in touch with you today.
Verified
Training modules are good
Training modules are good. Follow up is lacking. I received an email from your program asking me my biggest issues with my dog. I responded over a week ago. Got an email back saying thank you. You’ll be back with me shortly. I’m still waiting. Communication is not the best.i’ve emailed again & no response. Still having an unresolved problem & can’t seem to get anyone to answer my questions.
Date of experience: May 29, 2025
Reply from TrainPetDog
Hi, We are so sorry that our response didn't reach you. We have emailed you again. Please write to info@trainpetdog.com if you dont hear from us.
Verified
I'm exhausted trying to keep it…
I'm exhausted trying to keep it together. Train pet has charged my credit card this is absolutely wrong. This is supposed to be a trial. I haven't been able to make phone calls for several weeks. Now being homeless has destroyed me my life and it all started April 21st the day. I woke up finding my dog Shadow had died in his sleep
Date of experience: April 21, 2025
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Verified
Want to refund of all charges for Troy…
Want to refund of all charges for Troy Margist was charged 700.00
Date of experience: May 14, 2025
Reply from TrainPetDog
Hi Troy, Apologies for the confusion caused. The charges showed up because we received the payments. Today, we have also received your email regarding refund.
Since we offer no questions asked 120-day money back guarantee, we are refunding your charges immediately. You should see them in your credit card statement in the next 4-5 working days.
We wish you happy training times with your furry companion.
excellent guide for Huskies.
your training guide is worthless for the husky breed. I am working on the third husky of my life. so I feel that I know a thing or two about huskies and husky training and husky personality. First off, your guide is inaccurate in stating that Huskies can be good family pets. these animals are highly intelligent, high energy, independent, thinking, work dogs that have no place in family life as a breed like labradors do. And take for instance your guide for potty training. Your guide instructs the reader to take the dog out for 20 minute potty breaks every four hours around the clock. Right. ruin your sleep every night and train the dog to poop at 3 AM every morning. Beautiful. The rest of the sections of the book start out with a dog that is already trained. A husky puppy is far and away in behavior where you start your training manual. in addition, your website is a scam and you know very well how you have the website set up with the free trials, etc. that only are automatically charged without permission. I had to call and threaten legal action to stop this thievery.
Date of experience: February 12, 2025
Reply from TrainPetDog
Hi,
We truly appreciate you taking the time to share your experience. While we’re sorry to hear that our training guide didn’t meet your expectations, especially as a seasoned Husky owner, we value all feedback—positive or critical—as it helps us improve.
We absolutely agree that Huskies are a unique and challenging breed. Their intelligence, independence, and energy can be overwhelming for many owners, which is why our training materials are breed-adjusted and emphasize patience, structure, and consistency—especially during early stages like potty training. That said, we recognize that one size doesn’t always fit all, and not every method works the same for every dog or every household routine. Your concerns are valid, and we’re reviewing our materials to ensure this kind of nuance is clearer for other Husky owners.
As for the potty training guidance, our intention is not to create hardship, but to support early routine-building that accelerates long-term success. We do understand that every owner’s lifestyle is different, and we’re always happy to help modify routines to fit your situation better through our 1-on-1 trainer support.
Regarding your comments about billing: We’re very transparent that our free trial transitions into a paid membership after the trial period ends, unless canceled. This is noted during sign-up as well as in subsequent emails, and we always offer prompt cancellations and refunds when requested. We're sorry for any frustration caused and are glad to hear your issue was ultimately resolved.
We take all reviews seriously and use them to strengthen both our programs and customer experience. Thank you again for sharing your thoughts—and for your deep dedication to the Husky breed.
Warm regards,
The TrainPetDog Team
Verified
Take time to train!
The only time I have called the trainer thus far everything she said worked.
Date of experience: May 14, 2025
Verified
Excellent training!
I have been extremely happy with the information. I have received both on the training modules and from the phone call I received from the trainer. There is an awesome amount of information to be accessed. I am happy that I have the ability to review the information over and over as I need some reminders. I would highly recommend. Train Pet dog.
Date of experience: May 06, 2025
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Verified
It made us realize alot ofold people raising a puppy.…
It made us realize alot of possibilities. She is a wonderful, just working at jumping on us and biting our fingers while jumping. it is a process.
Date of experience: May 02, 2025
Verified
Verified
It really didn't help
It really didn't help. There was no follow up on if his suggestion had no results. What's next?
Date of experience: March 24, 2025
Verified
While many of the training tips are…
While many of the training tips are helpful, the 'add-ons' are disturbing. Also, the subscription price should include the book- not just digital access. the price for the book is somewhat outrageous.
Date of experience: March 21, 2025
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Verified
Useful information and being available…
Useful information and being available for information in training.
Date of experience: March 03, 2025
Verified
Waste of time
Once you join make sure you have plenty of time to do nothing but go online and read the material as they give you only 30 days before charging your account extra. They also fill your inbox with about 5 to 6 different emails to read each day.
To me it was a waste of money as I don't have the time to sit and read all day.
Date of experience: February 13, 2025
Reply from TrainPetDog
Hello, we are sorry to learn about your experience. The monthly recurring club comes with a free trial for first 30 days but you can opt out of it any time. However the main training product has a 120 day money back guarantee and you can pace the training at your convenience. Also, this training course can be customised to suit your personal needs and challenges with your dog. Regarding emails - you can unsubscribe from the link at the bottom of any email. Do let us know if you need any help in navigating through the training course. We are always eager to help.
Verified
I didn’t order anything!!!
I didn’t order anything!!!
Please correct asap!
Cindy
Date of experience: February 10, 2025
Verified
A great source of information
Having a source of information to go to has made training a lot less stressful for us. We are older people with a puppy
( what were we thinking) lol! We had forgotten so much since our last baby left us six years ago, and we were a lot younger with more patience when we got her. Thank you for the help and guidance, with this program it just helps to know if we’re doing something right or wrong.
Date of experience: January 30, 2025
Reply from TrainPetDog
Thank you for positive feedback Marilyn. We are always ready to help you and your dog.
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Verified
The interview with the trainer was of…
The interview with the trainer was of little or no help. My dog urinates indiscriminately anywhere he wants. I have tried the so called all the suggestions offered with no results. He goes indiscriminately anywhere he wants every 15 minutes. How is that possible? He doesn’t drink anymore than normal. He poops almost as bad. We spend our lives cleaning up messes. He will also sometimes begin barking at us for no reason, the shrillest, most piercing bark ever. We are worn out. He’s the best guy ever except when he’s chewing everything in sight and deficating. We have considered giving up, but the little time he is good, makes us change our mind and keep trying. Are some dogs just untrainable?
Date of experience: January 16, 2025
Reply from TrainPetDog
We are so sorry to learn about your experience with your dog. Dog training takes patience and constant reinforcement. I am sure you are doing that. May be you just need a different way of approaching the problem.
We have checked that you have canceled your membership with us. Sorry to see you go. Do let us know if we can help you in anyway and we wish you good luck with your dog.
Verified
The puppy is not trainable
The puppy is not trainable. We have tried every day.
Please refund my $67 that I paid on January 4, 2025
Date of experience: January 20, 2025
Reply from TrainPetDog
Hi Constance, your charges has been refunded.
Reply from TrainPetDog
Thank you so much for your compliment. We are always ready to serve you and your dog.
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