Towbar Express Reviews 9,899

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the straightforward booking system and the ease with which they could arrange convenient installation times. People appreciate the helpful information provided to choose the right tow bar, and many emphasize the punctuality, politeness, and efficiency of the fitters. Consumers also value the clear explanations of how the tow bars work and the demonstrations provided after installation. The quality of both the products and the fitting service receives high marks from reviewers. Customers are pleased with the professional and friendly manner of the fitters, who are often mentioned by name. The ease of ordering and booking online, along with competitive pricing compared to main dealers, further contributes to the positive experiences. The recommendation and order process are smooth, making the entire experience hassle-free and highly satisfactory for users.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Chris the fitter for Scotland was friendly, knowledgeable and efficient. There was clear communication, he fitted the tow bar without any drama and he pointed out there was a disconnected leisure batt... See more

Rated 5 out of 5 stars
Verified

The website made the correct tow bar selection for my car vey easy. Once ordered, I was able to select my installation date and time. The engineer that arrived to fit the unit was brilliant, the job w... See more

Rated 5 out of 5 stars
Verified

Sean and Rich were very professional. They explained how everything worked before they left. Afterwards an engine management light came on, which ended up being a coincidence and unrelated to the tow... See more

Rated 5 out of 5 stars

Really helpful information about how to choose which tow bar I needed for my car and the reason I wanted a tow fitting ( .e. to allw me to purchade a bike carrier). Terry was on time, polite, supe... See more


Company details

  1. Car Accessories Store
  2. Auto Body Parts Supplier
  3. Auto Machine Shop
  4. Bicycle Rack
  5. Car Equipment Accessories Store
  6. Towing Equipment Provider

About Towbar Express

Written by the company

Enter your registration number and postcode at www.towbarexpress.co.uk for an instant quote!

With over 25 years in business, we operate a professional mobile Towbar fitting service with a fleet of vans covering 90% of England and parts of Scotland and Wales, with Towbar fitters based locally to you.

You can check if we cover your area by clicking here.

We directly employ and train all our own towbar installers. When you choose Towbar Express, we don't simply contract out the fitting of your towbar to a 3rd party company or self-employed engineer. From start to finish we take care of the whole job for you. So long as you can provide a safe place for our towbar engineer to work, we can fit your tow bar almost anywhere!

We source towbars from all the largest towbar manufacturers, these are the same companies that make towbars for the car manufacturers and are fitted as original equipment. We never simply look for the cheapest option; we prefer to find the best fitting and tidiest towbar available for each application.

You just need to choose your towbar type, electrics type and choose the date you'd like us to fit your Towbar. We will come to your home or work, with no fuss, leaving you plenty of time to hit the road and enjoy a new freedom!

We are so proud of our 5-star rating and work hard to ensure every customer is happy with our service! The reviews speak for themselves!

Towbar Express

Written by the company

Towbar Express is not a franchise.
We directly employ all of our fitters, and we will not contract out any work to any other company. When we fit your towbar you deal directly with us from your first enquiry, through to the completion of the work.
We take care of everything for you.
You won't find yourself buying your towbar from one company, and then arranging with another company to fit it.
All calls come to our office, not a fitters mobile phone.
This means that we can offer the very highest levels of customer service that you expect.
Towbar Express is a family run business.
With a team of professional & friendly fitters. We do what we say and don't pretend to be something we're not.
Towbar Express
Beware of cheap imitations!

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Great service

Chris the fitter for Scotland was friendly, knowledgeable and efficient. There was clear communication, he fitted the tow bar without any drama and he pointed out there was a disconnected leisure battery power cable. Top man!

Date of experience: July 01, 2025

Rated 5 out of 5 stars

A Good Experience.

Straightforward booking system Quick to arrange a convenient booking time for me. Adam thoughtfully rang me to let me know he would be slightly later arriving due to traffic. Once he arrived, he cracked on. He was very through with his explanation of how to attach and detach the bar. All round good service.

Date of experience: July 03, 2025

Rated 4 out of 5 stars
Verified

The quality of the goods are excellent…

The quality of the goods are excellent and so was the professionalism of the guy that came to fit it. I have only given it 4 stars as they sent the wrong wiring harness and I had to wait a further week and delay the collection of my caravan, which we are now in on holiday. I would however use again.

Date of experience: June 13, 2025

Rated 5 out of 5 stars

Great service

Great service. Ordering and booking online super easy. And great slots for installation
Comparison to main dealer cheaper and no loosing the car for 2 days for the installation
Professional and friendly. Fully explained the process and also demonstrated the detachable towbar.
Defo recommended and would use again
Thank you.

Date of experience: July 04, 2025

Rated 5 out of 5 stars

Great from start to finish!

Really helpful information about how to choose which tow bar I needed for my car and the reason I wanted a tow fitting ( .e. to allw me to purchade a bike carrier).

Terry was on time, polite, super efficient and patient! It took me a few goes to manage to remove and reattach my new removable tow bar!

Date of experience: July 03, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look