Verified
I did a lot of comparison shopping before purchasing a computer a few months ago. Not only does Tough Outlet have some of the best pricing, they have more customization options than other vendors. On... See more
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Verified
Ordered multiple items though TOUGH OUTLET. Brian and the T/O team are top notch. Very professional, responded quickly and very efficiently to our companies needs. Truly impressed in the day of custom... See more
Verified
Emails with Brian were sooper fast. Answered my questions rapidly and sent me a quote that i couldn't refuse which included the place order box. I've always had a ton of respect for these Toughbooks... See more
Verified
I chose your firm because of the very good website layout & the ability to build it exactly like I need it. Also "Brian Moore" Head of Marketing was so kind & helpful on solving a small issue. Kudos t... See more
Company details
- #7 of 19 best companies in Computer Store
Written by the company
Panasonic Toughbook Rugged Laptop Experts
Contact info
United States
- 8885754765
- help@toughoutlet.com
- toughoutlet.com
4.7
Excellent
156 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
Verified
Received a good/fair quote and the…
Received a good/fair quote and the checkout process was nice and clean.
Date of experience: May 23, 2025
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Verified
This will be the third Tough Book I…
This will be the third Tough Book I have purchased from Touch Outlet.
I have been well pleased with the products I have received.
Date of experience: May 16, 2025
Verified
Great price and great customer service
Great price and great customer service. And shipped fast as well. Couldnt ask for more.
Date of experience: April 10, 2025
Verified
Emails with Brian were sooper fast
Emails with Brian were sooper fast. Answered my questions rapidly and sent me a quote that i couldn't refuse which included the place order box. I've always
had a ton of respect for these Toughbooks !!!!
Date of experience: March 30, 2025
Verified
easy to navigate
Date of experience: March 26, 2025
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Verified
Speedy turn-around
Brian Moore is always so helpful and does an amazing job with getting our company what we need in a timely manner.
Date of experience: March 20, 2025
Verified
Easy to customize and order
Date of experience: February 24, 2025
Windows 11 Operating System no longer supported and Customer service seems non-existant.
I bought a computer with window 11 on it only to find out once it arrived that particular version was no longer supported as of October last year. Also, the modem and mousepad functions are erratic at times, and this was supposed to be a Premium computer. I made three attempts to talk to Tough Outlet about the issue. One time by phone but they weren't open, One time by Chat and another by email. It's been more than long enough for anyone to respond to me about the problem I've encountered.
I purchased another Tough book in the past and was well satisfied with it and their support at the time. However, this time I can't say Im happy at all with the product or customer service I received.
Update: Tough Outlet is working with me to resolve my issues. I will update once we are finished.
Date of experience: February 08, 2025
Verified
Brian was friendly
Brian was friendly, took time good clear communication.
Date of experience: February 07, 2025
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Verified
CF-31 In Mission-Critial Use
Brian makes doing business professional and easy.
I run a technology firm, and it is clear that the Team in Austin knows what they are doing! ... Really appreciate the excellence!
David Gates, Pres & CEO, Cesium Communications
Dallas, TX and Washington, DC
Date of experience: January 24, 2025
Verified
Verified
Fast quick response and shipping
Fast quick response and shipping
Date of experience: December 17, 2024
Verified
Prompt and timely information to my…
Prompt and timely information to my queries, purchase was easy and straightforward.
Date of experience: December 13, 2024
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Verified
Pre-checking on my part easy to add to…
Pre-checking on my part easy to add to basic computer
Date of experience: November 27, 2024
Verified
I liked the website.
I liked the website with the ability to choose exactly the features I needed.
Date of experience: November 09, 2024
Verified
Quick
Quick, simple, and fast process to get exactly what I wanted.
Date of experience: November 01, 2024
Verified
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Verified
was easy to order from site.
Date of experience: October 29, 2024
Verified
very nice computer when they say there…
very nice computer when they say there are like new they are
Date of experience: September 06, 2024
Verified
Brian was great throughout
Brian was great throughout, seamless purchase and great follow-up
Date of experience: October 09, 2024
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