Total Warrior Reviews 15

I volunteered for the first time at Leeds and was really looked after as a helper. The whole event was really well put together. A fantastic event and will be back next year.
Martin.

Date of experience: June 19, 2025

We paid extra to be covered incase we needed to cancel and low and behold we need to cancel! We went online to cancel and the only options were ridiculous, death of family (need proof), injury (need proof), fire, burglary (also need proof!) Ive paid extra for cancellation cover and we cant even get our money back... I even have to pay extra to transfer to another date!!! Absolutely disgusting, Total Rip off!

Date of experience: June 07, 2025

AMAZING EVENT!
We return to Total Warrior ever year because it is simply the best Obstacle Course race in the UK.
It’s a fun, friendly, inclusive event but also an even athletes can really test themselves. Every year it just gets better and better.
If you want to push your limits this is the event for you and if you want fun with your friends it’s also the event for you!

Date of experience: July 19, 2024

Amazing Obstacle races and company

We have been racing these events every year for more than 10 years

The company have such core values wanting every person to have a great experience.

My Daughter has also experienced Junior Warrior last year and this is by far my most fulfiling race yet. Watching the pure delight in her face

Your opinions matter and will continue to support for as long as they hold events :)

Highly Recommended

Date of experience: February 22, 2025

Great experience, very well organised and a good mix of obstacles.

Total Warrior was very well organised, it didn't feel like a standalone event but something well planned and carried out. The obstacles offer a wide variety of challenges and also a bit of fun.

Date of experience: June 22, 2024

Pretty much echoing what others have said:

Did the Ultra in July, for whatever reason, the chip didn't record my time - but the stewards on the day were taking down times.

Emailed several times - no reply

Even the finish times on the website has someone else's name down under my number. If it wasn't for paying through the nose for photos, it's as if I hadn't done it.

'The Chief' indeed - what a total crock. The point of doing laps is to know your times. It's frustrating and disappointing.

I'll not do another through them. Terrible customer service. They get a notification about reviews on here and won't even care about what's being said either.

Date of experience: July 02, 2023

The worst customer service ever. Getting hold of anyone is a nightmare can't attend new date and can't get a reply re refund etc. Will be taking further as legally they are in wrong

Date of experience: July 01, 2021

No response to emails, messages or posts. I have a ticket for June but I cannot see this event online and believe it was cancelled. No communication or clarification.

Why would an event organiser with such a big follower have zero communication or support is beyond me. Im afraid this sounds to be the end of Total Warrior given how they have not shown up for what was loyalty from the customers. A simple communication, struggling to respond or a post would be something - but just nothing is not acceptable.

£150 down the drain and can't see how I can get it back - utterly disappointing. shame

Date of experience: May 29, 2021

Totally disappointed with Total Warrior, they will not issue refunds due to COVID and not being able to attend or will respond to change race times, length of course etc
Disgraceful that they take your money and then totally ignore you!
I’ve attended many of their races in the past as a returning customer but I will never book with them again now !

Date of experience: April 27, 2021

Impossible to get a refund for myself and my team. We didn't receive a email informing use of the opportunity to get a refund or that there was a time scale. Impossible to get any communication or correspondence from them about this. There is 5 of use at £49.95 is a lot of £ to just let you have for nothing. Due to personal reasons we are not able to go ahead. We want a full refund, its a year since we have requested it!

Date of experience: April 01, 2021

Same as everyone else it seems, looking to refund since I can no longer participate and the options are to differ or have someone take my place. No one answers your email, I've been waiting weeks since they decided that 2021 would be running as usual and nothing. I'll be sticking to tough mudder In the future.

Date of experience: March 20, 2021

Awful experience. Entitled to a refund due to the event being rescheduled due to covid. The customer service operator rudely refund on email. Since then I have not been able to get any response from them. Countless emails with read receipts on being ignored.

Date of experience: February 01, 2021

Horrendous customer service!! I have been trying to contact Total Warrior for 6 months now and still have not had a response with at least 15 emails sent and multiple social media messages sent on different platforms. I have given up expecting a refund for a team of 4, but out of principle and professionalism, I would at least expected a generic response...as a minimum.

I will never book with total warrior again and will ensure others are made aware of their poor attitude.

Date of experience: December 10, 2020

I have politely asked for a refund, as the event has been cancelled due to the Covid-19 pandemic. Waiting anxiously for more than two months, I get a response refusing to refund my money. Replying and explaining my financial situation, Stuart ignores my messages and carries on posting pictures on his social media accounts! I am disgusted with Total Warrior and with Stuart's unprofessional behaviour. I would recomend any one thinking of booking, please AVOID!!

Date of experience: June 17, 2020

Event cancelled due to Covid-19. Under new government guidelines companies have to offer a refund. Like many I have found myself financially struggling but they have refused to refund me and my friends. Dealt with a very rude man called Stuart who ignored my emails and also my friends. Extremely unprofessional and will never book with them again, please avoid!

Date of experience: June 17, 2020