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TORCHSTAR - Light Fixtures Wholesaler Reviews 199

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TrustScore 5 out of 5

4.8

Lighting Wholesaler
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the high-quality products offered by the business, such as LED lighting, and find them easy to install and use. Consumers also appreciate the prompt delivery service and the careful packaging of their orders. People highlight the exceptional customer service, with representatives like Italia and Justin being frequently mentioned for their helpfulness, knowledge, and efficiency in resolving issues. Reviewers also value the company's commitment to addressing warranty claims and providing replacements when needed, further solidifying their positive experiences.

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Rated 5 out of 5 stars

I have purchased a few Torchstar products over the years and have always been pleased with the product quality. My favorite is LED lighting you can use to accent a room - or in my case, wrap around th... See more

Rated 5 out of 5 stars

Italia took my issue very seriously. She was very thorough and considerate. It took a while for a resolution, Italia did not give up on me! She is definitely an asset to TORCHSTAR. It was a pleas... See more

Rated 5 out of 5 stars

Overall the product was well made and super easy to install and use. I am enjoying the product. It was very easy to install. We use it almost every day. Has never given us any issues. It'... See more

Rated 5 out of 5 stars
Verified

These lights were simple to install and the adjustable color allowed us to choose the best for our bathroom. Our order was processed quickly with good notifications thru the process. This was a second... See more

Company details

  1. #8 of 12 best companies in Lighting Wholesaler
  2. #5 of 7 best companies in Lighting Consultant
  3. #12 of 45 best companies in Lighting Store
  4. #1 of 1 best companies in Stage Lighting Equipment Supplier

Written by the company

TORCHSTAR® lights up homes of all styles. We prioritize customer-first experiences, partnering with small businesses for excellent last-mile service. Our mission is building an accessible platform where people connect and benefit from our lighting innovations. Together we shine, together we grow – TORCHSTAR® promise.

Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Replied to 40% of negative reviews

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Rated 5 out of 5 stars
Verified

Great price

Great price, well packaged and seems like a great product with good build quality. Now I just need to get around to installing them.

Date of experience: June 16, 2025

Rated 5 out of 5 stars

They helped me troubleshoot a faulty…

They helped me troubleshoot a faulty Motion sensor for a set of led lights that I purchase through Amazon, we confirmed the faulty sensor and they furnishing me a replacement... great support!

Date of experience: June 26, 2025

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Rated 5 out of 5 stars

Italia at TORCHSTAR is great!

Italia took my issue very seriously. She was very thorough and considerate. It took a while for a resolution, Italia did not give up on me! She is definitely an asset to TORCHSTAR.

It was a pleasure Italia.
Thank you TORCHSTAR.
Emmett

Date of experience: June 25, 2025

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Rated 5 out of 5 stars

Torchstar LED Lighting Experience

I have purchased a few Torchstar products over the years and have always been pleased with the product quality. My favorite is LED lighting you can use to accent a room - or in my case, wrap around the back of a TV for ambient light. A remote makes it easy to adjust the color options, including the ability to dim the light. I would recommend and consider their products when in the market again.

Date of experience: June 24, 2024

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Rated 5 out of 5 stars
Verified

These lights were simple to install and…

These lights were simple to install and the adjustable color allowed us to choose the best for our bathroom. Our order was processed quickly with good notifications thru the process. This was a second time purchase as I was happy with the first.

Date of experience: June 05, 2025

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Rated 5 out of 5 stars

Overall the product was well made and…

Overall the product was well made and super easy to install and use.

I am enjoying the product. It was very easy to install. We use it almost every day. Has never given us any issues.

It's well made. Instructions were thorough and easy to understand. Only took one person to do the whole project!

I would highly recommend this brand. I've never had any issues with their products, and I'm sure their Customer Service would also reflect their commitment to good business practices and helping the consumer!

#TorchstarLegacy #IlluminatingLives

Date of experience: May 15, 2025

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