The customization on the shirt was everything I asked for, the 50/50 blend ensures that the shirt will last longer and the attention to detail was next level. Emma the rep I worked with, was responsiv... See more
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Ordered a weather vane that was described to have a roof mount to secure to the ridge of a roof. The weather was OK but the mounting and directional assembly (NorthSouthEastWest) were totally unusable... See more
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Customer service is impeccable! Emma was the agent you served me and she gave awesome service. Product quality was great! Better than I expected for the price. I have to take away one star for the shi... See more
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The item I recieved was nice, but much smaller than expected. While the measurements may have been accurate, a picture or drawing dispaly for reference would have been very helpful. The rack cannot a... See more
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Company details
- #11 of 11 best companies in Handicraft
- #91 of 95 best companies in Decoration and Interior Design Store
- #13 of 14 best companies in Rug Store
Written by the company
At Toptrendygear.com, we are committed to providing our customers with the latest and best quality products at affordable prices. Our site boasts an extensive collection of high-end, fashionable clothing, accessories, and tech gadgets to cater to a diverse range of customers. With our user-friendly interface and advanced search engine, customers can easily find what they are looking for among the wide range of product categories we offer. We take pride in offering a secure and hassle-free shopping experience. Our site offers secure payment options and fast, reliable shipping to ensure your products reach you as quickly as possible. We also provide 24/7 customer support to answer any questions or concerns you may have. At Toptrendygear.com, we are constantly updating our inventory with the latest and most sought-after products to stay ahead of the trends. Our commitment to excellence in customer service and quality products has earned us a loyal customer base, and we look forward to welcoming you to our growing community of satisfied customers. Thank you for choosing Toptrendygear.com as your go-to destination for all things trendy and fashionable.
Contact info
Warehouse: 4925 S Broadway Ave Unit #8036, 67216, Wichita, United States
- cs@toptrendygear.com
- toptrendygear.com
3.1
Average
164 reviews
Replied to 35% of negative reviews
Typically replies within 2 weeks
They only email that's a red flag
They only email that's a red flag. And they don't deliver ur product u order and when u want refund they ignore u
Date of experience: June 21, 2025
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awesome unique gift for my…
What an awesome unique gift for my boyfriend. It was even personalized and he loved it! I highly recommend!!
Date of experience: February 24, 2025
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False advertisement took over six weeks…
False advertisement took over six weeks not six days to get the WRONG product. Email to rectify currently three weeks later still have not received correct order unable to receive a refund. Would never recommend
Date of experience: February 22, 2025
Customer Service is AMAZING
The Communication on A Product I was uncertain about, you explained in detail and the customer service is phenomenal!
Date of experience: April 04, 2025
SCAMMED napkin holders! Buyer beware!!
Ordered 2 napkin holders. They came bsck and told me they didn't charge enough and would need additional funds. It was cheaper than another supplier so after negotiating I submitted a few dollars more.
After many weeks I received the 2 metal napkin holders. However they were not what was promised nor what I paid for. The package was full of rust!.. metal rust!! I had to take it to the garage to fully remove the items. They were rusted together. Total garbsge and if not careful could cut oneself and get tetnitus! The items are suppose to be smooth rustic looking yet modern horse and a bird napkin holders. These wlare garbage. I contacted them and they said for extra money they could finish the napkin holders so they are smooth. Otherwise they are rust.
This is insane! Total scam!
Date of experience: March 28, 2025
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Does not stand behind defective…
Does not stand behind defective products. I would not buy from them again. Purchase at your own risk.
Date of experience: February 18, 2025
What a unique gift for a birthday boy…
What a unique gift for a birthday boy who has all the train cars! He loved it and so did all the guests. Well made and so adorable. I will definitely order from them again. Arrived on time and in excellent condition! Great gift idea!
Date of experience: March 29, 2025
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Do not buy any of these shoes
Do not buy any of these shoes. They are horrible. They’re Styrofoam and you’re paying $79. I think I paid for Maga shoes and they will not return them. This company is horrible and it is not in the United States.
Date of experience: March 24, 2025
You get what you put in!
The customization on the shirt was everything I asked for, the 50/50 blend ensures that the shirt will last longer and the attention to detail was next level. Emma the rep I worked with, was responsive to my requests and after asking for what specifics I wanted, she knew what to look for and where to find it. With the Boot Camp stencil script it reminds me where I’ve been and the crow on my shoulder shows me how far I’ve come. When it comes to veteran products I will be coming back to these guys.
Date of experience: March 19, 2025
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to get my…
Other than taking forever to get my order, the jersey that I bought was half the quality of the same jersey I bought previously
Date of experience: January 26, 2025
Ordered an expensive sign…FAIL
Ordered an expensive sign that lights up and after a long wait received a crappy small sign with no lights. Emailed customer service will update with their response but this company is not shipping from the USA, they are using DHL - China. If you want to buy china crap don’t buy from their websites direct that Google has optimized to be ALL OVER every search. Go to Amazon and buy from a reputable company. This is the second and LAST TIME I have ripped off by a Chinese retailer online. They put fake good reviews out there…these people are scammers don’t get tricked like I did.
Date of experience: March 12, 2025
Reply from TopTrendyGear
Hi Ari,
Thank you so much for your wonderful review! We're so happy to hear that you’re pleased with both the service and the product. It truly means a lot to us.
Wishing you happiness and joy every day! If you ever need anything else, feel free to reach out to ToptrendyGear– we’d love to assist you again.
Best regards,
ToptrendyGear
Fantastic customer service, care and quality.
The personal, caring customer service is exemplary! And the quality of the product, matched with the customizing work is top-quality! I was very specific in my custom order request. And as the Aeticon customer service team worked with the production and quality control teams, there was some communication breaks, which resulted in errors in my initial order. However, I was very impressed how Aeticon remained committed to getting it all right and, without additional charge, they produced the final product that I envisioned and requested. My overall experience was very positive. I recommend them and plan to make a second custom order request.
Date of experience: March 10, 2025
Reply from TopTrendyGear
Dear John,
Thank you so much for your kind words and for taking the time to share your experience! We are truly grateful for your trust and are so glad we could help bring your vision to life. It’s always our priority to ensure you receive exactly what you want, and we’re more than happy to go the extra mile to make that happen.
Our customer support team is always here for you, and we’re excited to assist with your next custom order. Your satisfaction means the world to us, and we can't wait to work with you again to create something amazing.
Thank you again for choosing us – your support truly means everything!
Best regards,
ToptrendyGear
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Great interesting product/excellent…
Great interesting product/excellent service
Date of experience: January 24, 2025
Reply from TopTrendyGear
Hi Roger Shannon,
Thank you so much for taking the time to share your positive feedback! We’re absolutely thrilled to hear that you found our product interesting and that our service met your expectations. Providing excellent products and exceptional customer service is our top priority, and your kind words truly motivate us to continue delivering the best experience for our customers.
Your satisfaction means the world to us, and we’re grateful for your support. If you have any questions or need further assistance, don’t hesitate to reach out to us. We’re always happy to help and ensure you have a seamless experience with us.
Thank you once again for choosing us. We look forward to serving you again soon!
Best regards,
Emma
Customer Support Team
Verified
Customer service is terrible
Customer service is terrible. Autofill got my street address correct but the town wrong. When I discovered it, I emailed (cannot call them as no phone number is ever provided). I was told to call USPS to correct. Sure! They said no, they do not change addresses. They return as undeliverable. You guys said, too bad so sad. We just destroy it (it was NOT personalized) when it gets returned and you still have to pay for it.
Date of experience: January 23, 2025
Reply from TopTrendyGear
Dear Connie Chapman,
We sincerely apologize for the inconvenience this issue has caused you. We understand how frustrating this must be and truly regret that your experience did not meet your expectations.
Please contact our customer service team directly at info@toptrendygear.com, and we will do our best to assist you in resolving the matter. We are committed to ensuring a better experience moving forward and will work with you to find a satisfactory solution.
Thank you for bringing this to our attention, and again, we apologize for any frustration this has caused.
Best regards,
Emma
Customer Support Team
BUYER BEWARE... BARN SIGN RIP OFF
BUYER BEWARE!!
THIS IS A CHINESE COMPANY WITH A WICHETA, KANSAS ADDRESS....NO PHONE NO. FOR HELP/COMPLAINTS. HERE ARE THE FACTS: TOP TRENDYS'S WEBSITE FOR BARN SIGNS 'USES' THE WEBSITE OF THE COMPANY I HAVE SATISFACTORILY DONE BUSINESS WITH FOR SEVERAL YEARS (HOME DECOR GARAGE ART). UNKNOWINGLY, I GOT ON THE TOP TRENDY GEAR WEBSITE (THEIR BARN SIGN WEBSITES ARE IDENTICAL) AND I UNKNOWINGLY PURCHASED A BARN SIGN FROM TOP TRENDY GEAR. THE BARN SIGN IS INFERIOR TO MY PREVIOUS PURCHASES (SPOTTY, DARK COLORS) AND TOP TRENDY WILL NOT REFUND. DO NOT BUY FROM TOP TRENDY GEAR... TOP TRENDY GEAR PRODUCTS ARE NOT PRODUCED IN THE U.S.A. AND ARE INFERIOR!
Date of experience: February 25, 2025
Email from one of our customers
Email from one of our customers! Top Trendy Gear infringes on other's artwork then produces knock-offs in China!
Phil, when you said your site moved to Ebay, I should have been more careful. I thought the Top Trendy Gear was your site (your websites look identical). I purchased the sign from Top Trendy Gear, it came from China and the sign is awful. The brightness of your sign outshines their sign 200%. I am trying to return the Top Trendy Sign and it I am successful, I will be purchasing my third barn sign from you! Just thought I would let you know that Top Trendy Gear infringes on your web design. Barbara
Date of experience: February 27, 2025
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SCAMMED, do not waste your time or money on this company!
Ordered December 14, it is now February 10, 2025 and my order has still not arrived! I’ve asked for a refund and they refuse. I’ve emailed several times and always get the run around from customer service. They do not accept returns and refuse to refund for items that haven’t arrived within 2 months of ordering. An absolute SCAM, do not order from this company!
Date of experience: February 10, 2025
Reply from TopTrendyGear
Dear Jazmine,
Thank you so much for your feedback!
We want to let you know that your order has been successfully delivered. The slight delay was because we were waiting for your confirmation on the shirt size to ensure everything was perfect for you. We truly apologize for any inconvenience this may have caused. We always aim to provide the fastest service possible and appreciate your understanding.
We truly value your business and are always here to assist if you have any further concerns. Please don’t hesitate to reach out, and we’ll do our best to make things right.
Best regards,
Emma
Customer Support Team
They went out of their way to customize…
They went out of their way to customize two smaller pieces for me to give me the one large piece I needed as a top for a screen divider. Order was delivered quickly and it was a beautiful work of art. Very happy with purchase.
Date of experience: January 19, 2025
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Reply from TopTrendyGear
Dear Jean-François,
Thank you for your feedback. We are sorry to hear that you found the quality of our product and the pricing not up to your expectations. Your satisfaction is very important to us, and we are always here to assist you with any concerns.
If you have any issues with the product or our services, please don't hesitate to reach out to us at info@toptrendygear.com. We are committed to resolving any problems related to your order and ensuring you have the best experience possible.
We truly appreciate your business and are ready to help in any way we can.
Best regards,
Emma
Customer Support Team
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