TopLine Insurance Reviews 365

TrustScore 4.5 out of 5

4.7

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their competence, knowledge, and exceptional customer service. Many reviewers specifically highlight individual agents, appreciating their efficiency, clear communication, and dedication to finding the best policies. People feel valued and well-supported throughout the insurance process, with agents often going the extra mile to address concerns and provide helpful guidance. Consumers also express satisfaction with the recommendations provided by the company, particularly in terms of securing affordable rates and comprehensive coverage. The ease of switching from previous providers and the proactive assistance in resolving issues are frequently mentioned as positive aspects. The company's commitment to finding the right solutions for each client's unique needs is a recurring theme in the feedback.

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See what reviewers are saying

Rated 5 out of 5 stars

Karen at TopLine relieved me of the ridiculous monthly fees, I was previously paying. THANK YOU. She responder to my every request and found a home owners insurance company that I CAN AFFORD.

Rated 5 out of 5 stars

I had the pleasure of running into one of the most competent and unique individuals, while researching and comparing property insurance companies and prices. Ms. Kelly Barber, is one on those rare ind... See more

Rated 5 out of 5 stars

5 stars aren’t enough to rank the experience that I had with Karen Roscigno. She was courteous, professional and efficient. She exceeded my expectations. The insurance she found me was perfect.

Rated 5 out of 5 stars

Very attentive to my needs and my time-line. Expedited my request with appropriate choices and assisted with the best choice for what we wanted and needed now.


Company details

  1. #4 of 22 best companies in Home Insurance Agency
  2. #21 of 40 best companies in Auto Insurance Agency

Written by the company

TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our experts work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

365 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

5 stars aren’t enough to rank the…

5 stars aren’t enough to rank the experience that I had with Karen Roscigno. She was courteous, professional and efficient. She exceeded my expectations. The insurance she found me was perfect.

Date of experience: June 16, 2025

Rated 5 out of 5 stars

Over the moon with savings

We are over the moon with the help we received from our agent. She saved us tremendously on our insurance cost. She was courteous and explained everything so we could understand our policies. She gets an A plus rating from us.

Date of experience: July 02, 2025

Rated 5 out of 5 stars

TopLine Insurance experience

Had the pleasure of doing business with my agent, Kelly Barber she was very easy to work with. She got the job done fast and I’d work with her again. No problems she’s a very pleasant and knowledgeable person about her job thank you Kelly

Date of experience: June 30, 2025

Rated 5 out of 5 stars

Kelly is wonderful

Kelly is wonderful. She is always pleasant and gets things done quickly. A consummate, real professional. Thanks for always doing such a great job.

Date of experience: July 01, 2025

Rated 5 out of 5 stars

I had the pleasure of running into one…

I had the pleasure of running into one of the most competent and unique individuals, while researching and comparing property insurance companies and prices. Ms. Kelly Barber, is one on those rare individuals that takes care of line item business while you are on the phone with her; she doesn't set a calendar schedule for two weeks into the future. If she needs to find a code or address, or loan term, she immediately pulls up a tab, and that is refreshing. Also to my surprise, she is very fast, responds instantly, as in one case when I sent her an email; she called me right away after reading it. Ms. Barber is very detailed, covers the list of necessary items giving you the big picture right away instead of piece meal. The entire process of obtaining property insurance, with all of the necessary inspections and document follow up took just one week. It is a pleasure to work with a her. Thank you.

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

Top-line is the Best!

To-line is there for me. Quotes, reviewing my policy, and filing a claim if I need it. They have always directed me to a positive result.

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Communication with this company is…

Communication with this company is superb ! The rates are great too! So happy we were led to them.

Date of experience: June 16, 2025

TopLine Insurance logo

Reply from TopLine Insurance

Hello Alexander! Thank you very much! We are very happy our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
TopLine Insurance Team

Rated 5 out of 5 stars
Verified

Great service very easy to work with get you the best price.

Willie
Yes no complaints if you need anything done gets on it write away.

Date of experience: June 10, 2025

TopLine Insurance logo

Reply from TopLine Insurance

Hello Willie! Thank you very much for the feedback! We are so happy our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving TopLine a chance to work with you,
TopLine Insurance Team

Rated 5 out of 5 stars
Verified

William was a great agent

William was a great agent. He got me squared away ASAP with a great rate on my insurance.

Date of experience: June 04, 2025

TopLine Insurance logo

Reply from TopLine Insurance

Hello, Victor! Thank you very much for the kind words! William is an amazing member of our sales team with an excellent track record of helping our policyholders.

We are so happy William was able to help with your insurance needs and that everything worked out nicely.

And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team

Rated 5 out of 5 stars
Verified

Very helpful and responsive to requests.

Date of experience: May 14, 2025

TopLine Insurance logo

Reply from TopLine Insurance

Hello Gary! Thank you very much for such a nice feedback! We are very happy our agents were able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving TopLine a chance,
TopLine Insurance Team

Rated 5 out of 5 stars
Verified

The reviewers were professional

The reviewers were professional, curious, and helpful.

Date of experience: May 13, 2025

TopLine Insurance logo

Reply from TopLine Insurance

Hello Robert! Thank you very much for the kind words! We are very happy our team was able to help with your insurance needs and that everything worked out nicely.

And thanks again for giving us a chance to work with you,
TopLine Insurance Team

Rated 5 out of 5 stars

Kelly is a 5 Star!

Kelly is a 5 Star!
She is friendly and efficient. Kelly shared her extensive knowledge which made our experience with Top Line top notch!

Date of experience: May 08, 2025

TopLine Insurance logo

Reply from TopLine Insurance

Hello, April! Thank you very much for the kind words! Kelly is an amazing member of our sales team with a great track record of helping our policyholders.

We are so happy Kelly was able to help with your insurance needs and that everything worked out nicely.

And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team

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