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3.7
2 reviews
I had a somewhat complicated return and the customer service at topdrawershop.com was superb. They were prompt, communicative, and accurate. (Sammuel, in particular, was very responsive.) Everything went smoothly and I highly recommend them and their Kolo photo albums and photo boxes.
Date of experience: May 07, 2025
I love Topdrawer's products, BUT their customer service is absolutely terrible...even for customers who have purchased. I have left voicemails and sent emails to ask a simple question about my return with no response. It doesn't matter how great your goods are, if your customer service is not up to par you will not succeed.
Date of experience: January 15, 2024
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