Verified
I've been buying from tonerprice.com for years, through four laser printers. Never a quality issue, and I was a printer/copier technician for twenty plus years, so I saw quality problems with aftermar... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Verified
Always have what we need. Always a good price. Always delivered promptly. Easy online ordering. What else could a customer want?
Company replied
Verified
Experience is great, super-fast shipping. I do not like that they added shop pay for the order, for some reason it keeps trying to use my personal shop pay, which I didn't even use on this workstation... See more
Company replied
Verified
Jody helped me a lot on this order. I felt really bad that FedEx cannot deliver a package, I'm not going to use them after this and in facti went to UPS two days ago to send a package even though I ha... See more
Company replied
Company details
- #1 of 5 best companies in Toner Cartridge Supplier
- #27 of 66 best companies in Computer Accessories Store
- #1 of 1 best companies in Copying Supply Store
- #3 of 10 best companies in Office Supplies Store
- #2 of 5 best companies in Office Supply Wholesaler
- #1 of 2 best companies in Printer Ink Refill Store
About Tonerprice.com
Written by the company
Tonerprice.com® became an online retailer in 1997, with the introduction of our website, https://tonerprice.com/ Founded by the owners of California Copier Service, Tonerprice.com® quickly gained a reputation throughout the United States as the premier discount retail source for copier, fax machine and printer supplies. Through the years, Tonerprice.com® has developed shipping hubs at 5 different locations throughout the continental U.S. These locations have allowed Tonerprice.com® to achieve and maintain a reputation for rapid order fulfillment, anywhere in the U.S. In 2001, Tonerprice.com® was acquired by U.S. Reprographics Corp. of California. We are pleased to say that the original founders as well as the original management team of Tonerprice.com® are still active in our company on a day to day basis. Tonerprice.com is proud to have one of the most “hassle Free” return policies in our industry, including our 1 year warranty on all consumable items. Warranty and return policy information can be found at: https://tonerprice.com/warranty
Over the years, Tonerprice.com® has expanded our catalog to include OEM Toner, ink cartridges, developer, drum units and maintenance kits from all major manufacturers, including Brother, Canon, HP, Konica Minolta, Lexmark, Panasonic, Ricoh, Toshiba, Xerox and many others. Additionally, Tonerprice.com® also carries a complete line of high-quality money saving compatible toners, inks and drum units for all the manufacturer’s listed above and more. Pricing and information on the products we sell for these brands can be found here or in the links under our GSA information below:
Brother
Canon
Konica Minolta
Kyocera
Ricoh
Sharp
Toshiba
In 2010, Tonerprice.com® became a U.S. Government GSA contractor. We supply our products to various branches of the federal government, including, but not limited to the U.S. Army, Navy and Air Force, Dept. of Veterans Affairs, Dept. of the Interior, Dept. of Homeland Security and the Social Security Administration. In 2019, Tonerprice.com® dba U.S. Reprographics Corp. was awarded status as a schedule 75-220 Best in Class Government contractor. Tonerprice.com is also an authorized distributor for Hewlett Packard ( HP ), Lexmark and AbilityOne products.
Information and pricing for these brands can be found at:
HP
Lexmark
Ability One
In 2011, Tonerprice.com® launched the 3rd version of our online retail site, https://tonerprice.com/ New improvements to our site include an increased array of products, with enhanced product images, online quantity price discounts and the ability to view and save your customer information and order history.
Mission Statement
To responsibly manage our retail enterprise in a manner that brings exceptional value to our customers, community, employees and shareholders, while maximizing both growth and quality.
Core Values
To provide excellent service to all of our customers
To provide the best dollar value possible to all of our customers
To act with integrity at all times
To be a responsible employer
To be a strong corporate citizen
To be a model of online retail responsibility
To maximize shareholder value
Written by the company
1 year warranty on all compatible ( non-oem ) ink and toner cartridges!
98% of orders ship the same day. Free ground shipping for orders over $75
TONERPRICE.COM WARRANTY AND RETURN POLICY
FOR DEFECTIVE OR DAMAGED PRODUCTS, TONERPRICE.COM PROVIDES THE FOLLOWING WARRANTIES:
OEM toner cartridges……………..................................90 days from purchase date ( Refund or exchange. Full credit )
Remanufactured or compatible toner cartridges…….365 days from purchase date ( Refund or exchange. Full credit )
Compatible drums, drum units and image units…….180 days from purchase date ( Refund or exchange. Full credit )
OEM ( Genuine ) Fuser Units, Transfer Units, Maintenance kits or any parts or machine components……………..No warranty or returns accepted.
In the interest of customer satisfaction, Tonerprice.com will often ship the replacement product to the customer before receiving the return item back from the customer.
After the customer has received the replacement, Tonerprice.com issues a “call-tag” to have the return item picked up from the customer.
Contact info
505 S. Villa Real Dr. Suite 118, 92807, Anaheim, CA 92807
- 800-500-3038
- sales@tonerprice.com
- tonerprice.com
4.7
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
Verified
The toner worked and there were no…
The toner worked and there were no problems.
Date of experience: April 07, 2025
Verified
Reply from Tonerprice.com
Hi Mitchell,
Thank you so much for your feedback. We appreciate you! :)
Verified
Tonerprice for us - ALWAYS!
Always have what we need.
Always a good price.
Always delivered promptly.
Easy online ordering.
What else could a customer want?
Date of experience: April 03, 2025
Reply from Tonerprice.com
Hi,
We really appreciate you taking the time to share this. It’s wonderful to hear everything has been exactly what you need. Let us know anytime if there’s something else we can do. :)
Verified
Very reliable
Very reliable. Delivery prompt. Appropriate pricing. Good supplier for my company.
Date of experience: April 02, 2025
Reply from Tonerprice.com
Hi Ron,
We are so glad to hear that you are pleased with your purchase! We appreciate your feedback and hope to serve you again soon! :)
Verified
Reply from Tonerprice.com
Hi Gregory,
Thank you so much for taking the time to share your feedback. We appreciate you! :)
Verified
Easy to order
Easy to order, customer service has been great anytime I have had to call the order in.
Date of experience: May 23, 2025
Reply from Tonerprice.com
Hi Samuel,
We appreciate your feedback. We hope to serve you again soon. :)
Verified
Great service support.
I appreciate the very quick turn around service I received to replace a defective toner.
Date of experience: May 15, 2025
Reply from Tonerprice.com
Hi Michael,
Thank you so much for your feedback. We appreciate you. :)
Verified
I always enjoy placing my order with…
I always enjoy placing my order with Jody.
She always looks after me.
Date of experience: May 08, 2025
Reply from Tonerprice.com
Hi Susan,
Aw, thanks so much! Jody is the best, isn’t she? 😊 We appreciate you!!
Verified
The purchase was easy
The purchase was easy, the delivery fast, the toner cartridges went in quickly and work great.
Date of experience: May 06, 2025
Reply from Tonerprice.com
Hi Robert,
We really appreciate your review! We're so glad the process was easy and that your toner is working perfectly.
Verified
I've been buying from tonerprice.com…
I've been buying from tonerprice.com for years, through four laser printers. Never a quality issue, and I was a printer/copier technician for twenty plus years, so I saw quality problems with aftermarket toner more than once. Always good service at a good price.
Date of experience: May 05, 2025
Reply from Tonerprice.com
Hi Jimmy,
We really appreciate your continued support and kind words. Hearing that from someone with your experience in the industry means the world to us. Thank you for sticking with us! We don't take that for granted!
Verified
company has product on hand for quick…
company has product on hand for quick shipment sight is easy to navigate pricing is fair
Date of experience: March 07, 2025
Reply from Tonerprice.com
Hi Laurel,
Thanks for choosing us! We're happy everything went smoothly. :)
Verified
Quick and reliable
I can get on Tonerprice.com and quickly find the toner I am looking for and checkout easily. My product comes quickly and I just like the no hassle shopping experience with Tonerprice.
Date of experience: March 07, 2025
Reply from Tonerprice.com
Hi Sheila,
Thank you so much for your feedback! We are glad to hear that you were pleased with your experience. We appreciate you! :)
Verified
Super fast response
Super fast response. Everything was clear and easy. The toner cartridges were original. Just loaded one in this morning and it works great.
Date of experience: May 30, 2025
Reply from Tonerprice.com
Hi David,
We’re happy you had a smooth and fast experience. Thanks for your support! :)
Verified
Experience is great
Experience is great, super-fast shipping. I do not like that they added shop pay for the order, for some reason it keeps trying to use my personal shop pay, which I didn't even use on this workstation, but it wants to use it and had a lot of issues not receiving the email to confirm shop pay. I liked things the way it was before!
Date of experience: May 29, 2025
Reply from Tonerprice.com
Hi Carmyn,
We greatly appreciate your feedback. We are so glad to hear that you have a great experience. We appreciate you and hope to serve you again soon. :)
Verified
Easy Peasy
Timely easy to use website. Delivered quickly and correct product at a great price.
Date of experience: April 29, 2025
Reply from Tonerprice.com
Hi James,
Thank you so much for taking the time to share your experience with us. We appreciate you! :)
Verified
Great customer support by real people…
Great customer support by real people who answer the phone and do not put you on hold.
Very good prices for toners that are fair in quality. Some toners from them failed but were exchanged with no problems.
Date of experience: May 27, 2025
Reply from Tonerprice.com
Hi,
We are so glad to hear you were pleased with your experience. We are sorry to hear that there were issues with some of the toners. We are always happy to make things right. We appreciate your feedback and hope to serve you again soon. :)
Verified
Easy to find the products I wanted
Easy to find the products I wanted, and they were shipped out very quickly.
Date of experience: April 30, 2025
Reply from Tonerprice.com
Hi Vivian,
We are so glad to hear that you were pleased with your experience. We appreciate you and hope to serve you again soon. :)
Verified
User-Friendly Ordering Process
Easy to locate exact type of printer cartridge needed. Prompt return of telephone call. Careful packaging of delivered cartridge.
Date of experience: May 27, 2025
Reply from Tonerprice.com
Hi,
Thank you so much for your feedback! We appreciate you! :)
Verified
Every toner cartridge I received leaked…
Every toner cartridge I received leaked all over my hands. This is the first transaction with the "re-branded" Company, and I will probably not order from "Tonerprice.com" again. What the hell happened to Ink Technologies? I never had a problem with them before!
Date of experience: May 21, 2025
Reply from Tonerprice.com
While we appreciate this customer's input, he did provide some information that is incorrect. We are not associated with Ink Technologies or any other company and we did not "rebrand" our company.
That being said, the customer did have a cartridge that leaked.
He asked for a refund of his purchase and was given a full refund with our apologies.
Verified
The purchase was effortless and very…
The purchase was effortless and very easy to order. Customer Service was very helpful.
Date of experience: May 22, 2025
Reply from Tonerprice.com
Thank you so much for your kind words! We're so glad to hear that you were pleased with your purchase experience and that our Customer Service team could assist you effectively. If you ever need anything else, we're always here to help! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.