Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 1 out of 5 stars
Verified

I ordered, and received, my shirt I ordered based on the measurement chart on the web page but was too small in the sleeves and waist. tried to email them to see about returning it and having a larger... See more

Rated 1 out of 5 stars
Verified

I would like to return the shirts i purchased they resemble something totally different than what i thought would be expected. Please i hope your able to grant my request as i have tried other methods... See more

Rated 1 out of 5 stars

Shirt that came looked nothing like what was advertised. Sham company with no customer support for their supposed hassle free return. Had to file a dispute with my credit card company to get my mone... See more

Rated 2 out of 5 stars

If they send the product it's good. Just ordered 2 products, they sent one eventually but didn't the other. Fortunately I used PayPal and was reimbursed. Won't be going back


Company details

  1. #78 of 80 best companies in Men's Clothing Store
  2. #10 of 10 best companies in Beach Clothing Store
  3. #715 of 724 best companies in Clothing Store
  4. #1 of 1 best companies in Costume Store
  5. #42 of 43 best companies in Printed Clothing Store

Written by the company

Tomslover is a global menswear design store specializing in Hawaiian-style shirts. We have our own clothing factory and the fastest and most convenient logistics. We focus on providing high-quality, environmentally friendly clothing with unique, clever artistic designs that encourage self-expression and a relaxed attitude.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars
Verified

The quality of the shirts was terrible

The quality of the shirts was awful. The material, the stitching, and the print and color of the fabric were all terrible.

Those were not the same product as pictured in the ad, by any means. I will not be buying again.

Date of experience: June 07, 2025

Advertisement
Rated 1 out of 5 stars
Verified

Dissappointed in after sales support

I ordered, and received, my shirt I ordered based on the measurement chart on the web page but was too small in the sleeves and waist. tried to email them to see about returning it and having a larger one delivered but the email doesn't exist. that's why they're only getting one star.

Date of experience: June 03, 2025

Rated 1 out of 5 stars

Shirt that came looked nothing like…

Shirt that came looked nothing like what was advertised. Sham company with no customer support for their supposed hassle free return. Had to file a dispute with my credit card company to get my money back. Absolute RIPOFFS

Date of experience: January 14, 2025

Advertisement
Rated 1 out of 5 stars

Piece of garbage

Piece of garbage, poly low quality fabric and the email they advertise to return the items doesnt exist, save your money.

Date of experience: May 28, 2025

Advertisement
Rated 1 out of 5 stars
Verified

The shirt I purchased was a piece of…

The shirt I purchased was a piece of knock off sweat shop garbage . Nothing like the item advertised . I was expecting a quality product and was that disappointed that I had to throw it in the bin . It wasn't even cheap . Why did you do this to me ?

Date of experience: April 21, 2025

Rated 1 out of 5 stars

I wish I had looked here before…

I wish I had looked here before ordering. The shirts are terrible quality and look nothing like advertised. I have been trying to return them, but customer service is non existent. Now I'm stuck with 10 horrible, cheap looking shirts I'll never wear. You can't even file a complaint through your bank because they use PayPal to get their money. You have to file a complaint through PayPal which is very difficult and very unlikely to receive a refund

Date of experience: April 09, 2025

Advertisement
Rated 1 out of 5 stars
Verified

The product was nothing like it was…

The product was nothing like it was advertised. I tried to return the product and it’s damn near impossible to return. Never received an email for the return. The shirts were basic nothing custom. Very disappointing and would never purchase again and have told all my associates.

Date of experience: March 09, 2025

Rated 1 out of 5 stars
Verified

It was horrible

It was horrible. I’m trying to return the item and you guys did not send me information to return the item. I’ve emailed you numerous times and no response.

Date of experience: March 04, 2025

Rated 1 out of 5 stars
Verified

Bad Company do not approach…

When I saw this company for the first time and saw their design of clothing, I fell in love with what I saw and immediately replaced an order with them. While awaiting for information regarding their delivery instructions, and because I did not receive any notification from them, I began to wonder whether they were a scam or a good company. I was quite shocked at the negative feedback on line and I contacted them for information regarding their delivery service and when I would receive my order. My emails were ignored and as a result, I contacted Klarna who were financing my order and raised a complaint against Tomslover website. However, a few days later, I finally received a notification about my order and ultimately, I cancelled my complaint with Klarna. Quite frankly, when I received my order, I fell in love with the design and decided to submit another order. This was the last order I would ever replace with Tomslover. Within two weeks of replacing my order, I received it with hassle free but on this occasion, the product was unsuitable for me and I wanted to return it with a full refund. Getting the help I needed from Tomslover was like looking for a needle in a haystack because they never replied to my emails and they never even acknowledged it. Again, I approached Klarna for their help and support and a full investigation was underway. This would be the last time ever, would I order anything from Tomslover. Also, I would never recommend this company to any potential buyers. Please stay away from this website or the company.

Date of experience: March 04, 2025

Advertisement
Rated 1 out of 5 stars

I ordered 4 shirts and they look …

I ordered 4 shirts and they look nothing like the ones pictured at all. They don't have a return policy in place that I could find. I will donate mines to charity. What I received was pure garbage!! I will never order anything from them again!

Date of experience: March 09, 2025

Rated 1 out of 5 stars
Verified

Absolutely terrible

Absolutely terrible. Just a rip off the shirt quality was disgraceful cheap Chinese rip off. Do not ever buy from this company. If I could give a zero star I would. No returns policy which is totally illegal they rip you off and won’t accept returns for their disgusting product.

Date of experience: February 08, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look