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Rated 5 out of 5 stars

I recently was sent the UDS043 USB-C by TobenONE and it was much more surprising than I thought. Designed for the MacBook, I actually use it with my iPad Pro and an external screen. It's a prefect s... See more

Company replied

Rated 4 out of 5 stars
Verified

It works okay. It disconnects from the power cord very easily. I’m constantly having to unplug it and re-plug it back in from the back of the dock to get all three of my screens to work correctly.

Rated 5 out of 5 stars
Verified

Product arrived fast, simple setup, and most importantly, works as advertised. While the unit itself gets a little warm, no issues or concerns that it would damage my cpu. I'd highly recommend for any... See more

Rated 5 out of 5 stars
Verified

Excellent customer service and a similarly excellent product. I had a few queries after my order and within a few hours had detailed responses back answering all my questions fully. Because this had d... See more


Company details

  1. #36 of 66 best companies in Computer Accessories Store
  2. #54 of 107 best companies in Electronics Store

Written by the company

Founded in 2016, TobenONE is a technology innovation brand dedicated to providing professional office connectivity solutions. TobenONE not only continuously explores users' needs, but also optimizes the appearance of its products to create a comfortable and efficient ideal office environment for customers. TobenONE makes professional work more simple power and elegant.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month


Rated 4 out of 5 stars
Verified

It works okay

It works okay. It disconnects from the power cord very easily. I’m constantly having to unplug it and re-plug it back in from the back of the dock to get all three of my screens to work correctly.

Date of experience: June 13, 2025

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Rated 5 out of 5 stars
Verified

Quick

Quick, attentive, and exact detail throughout the process.

Date of experience: June 05, 2025

Rated 5 out of 5 stars

I recently had an issue with a producJudy Was Amazing – Thank You!t…

I recently had an issue with a product and reached out to customer service — Judy was incredibly helpful throughout the entire process. She quickly arranged a replacement, and the new unit works much better. While a small amount of low-level noise is to be expected, it's no longer distracting at all.

Judy's communication was prompt, kind, and professional. She made everything easy and stress-free. I truly appreciate her support and follow-up.

Highly recommend both the product and the customer service. 5 stars well deserved!

Date of experience: June 03, 2025

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Rated 5 out of 5 stars
Verified

This dock has been a huge benefit for…

This dock has been a huge benefit for my work setup. I’ve loved how seamlessly it integrated that I spent my own money to buy a separate one for my personal desk setup.

Date of experience: April 25, 2025

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Reply from TobenONE

Hi Scott!

Thank you, thank you, thank you! We’re so happy to hear that the dock has been such a great fit for your workflow. And you bought another one for personal use? That’s the ultimate seal of approval in our book. Really appreciate your support and trust—it means the world to us! ❤️

Please let us know if there’s anything we can do for you in the future.! 🙌

With gratitude,
Alice

Rated 5 out of 5 stars
Verified

Great device

Great device. Delivered on time as promised.

Date of experience: April 26, 2025

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Reply from TobenONE

Hi Mark,

Thanks a lot for your feedback! We’re glad the device is working great for you and that the delivery was smooth. Let us know if there’s ever anything else we can help with!

Have a nice day!🌈

Cheers,
Alice

Rated 5 out of 5 stars

UDS043 Laptop Docking Station

I recently was sent the UDS043 USB-C by TobenONE and it was much more surprising than I thought. Designed for the MacBook, I actually use it with my iPad Pro and an external screen. It's a prefect second workstation to my primary and it allowed me to tap into ethernet and also add peripherals to my iPad, making it an actual work product.

Thank you!

Date of experience: April 23, 2025

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Reply from TobenONE

Hi Tim,

Thank you so much for sharing your experience! 😊 We’re so glad to hear that the UDS043 is working perfectly with your iPad Pro and external screen. It’s great to know that it’s helping you turn your iPad into a more powerful work tool. If you ever need anything else, feel free to get in touch. Thanks again!

All the best,
Alice

Rated 3 out of 5 stars
Verified

It kind of works. Not great if you use Adobe products.

I find this dock glitchy. Whenever I am using an Adobe program, my monitor goes black intermittently. Annoying since it's what I use for a living. I already checked cables so it's not a connection issue. Not enough power running through the USB ports.

Date of experience: March 27, 2025

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Reply from TobenONE

Hi Vance,

Thank you so much for taking the time to leave your feedback, and I’m sorry to hear you're having trouble with the dock. Adobe software tends to use a lot of system resources and requires high-speed data transfers, which can push USB-C docks beyond their limits. If your laptop’s CPU is also working hard, it can add to the instability. We’d recommend trying a Thunderbolt dock with higher bandwidth to see if that helps smooth things out.

Thanks again for the feedback, and we hope this helps smooth things out for you!

Warm regards,
Alice

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Rated 1 out of 5 stars
Verified

I have not received my order

I have not received my order - it shows “failed delivery”

Date of experience: April 01, 2025

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Reply from TobenONE

Hi William,

Thank you so much for taking the time to share your feedback. According to the tracking details, your order was dropped off in your mailbox on April 18th. If you haven’t received it, please let us know via support@tobenone.com! We’re more than happy to look into it and help get this resolved for you. Thanks again for reaching out!

All the best,
Alice

Rated 5 out of 5 stars
Verified

Awesome tool

Date of experience: March 26, 2025

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Reply from TobenONE

Hi there, thanks a ton for the awesome review! We’re thrilled to hear you’re loving the tool. If you ever need anything or have questions, just give us a shout. We’ve got your back! Have a nice day! 😊

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service - fast responses every time well within 24h and very helpful. And the product (multi monitor docking station used on a Mac) works perfectly.

Date of experience: April 06, 2025

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Reply from TobenONE

Hi Alex,

Thanks so much for your fantastic review! We’re thrilled that your multi-monitor setup on your Mac is running smoothly and that our support team was able to be there for you with quick, helpful responses. It’s customers like you that make what we do so rewarding.

If you ever need anything else, you know where to find us. Thanks again for your support!

Have a great day! ❤️

Best regards,
Alice

Rated 5 out of 5 stars

I have greatly enjoyed my new TobenONE…

I have greatly enjoyed my new TobenONE docking station. In the beginning, I had a technical issue, and with the kind help of Judy at Tech Support, it was quickly resolved.

Date of experience: April 02, 2025

TobenONE logo

Reply from TobenONE

Hello Deloy,

Thanks so much for your kind words! We’re really glad Judy could help get things sorted quickly and that you’re enjoying your TobenONE docking station. If you ever need anything else, just give us a shout — we’re always here for you! 🤗

All the best,
Alice

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Rated 5 out of 5 stars
Verified

I purchased the Tobenone to replace the…

I purchased the Tobenone to replace the Tobenone I purchased about 5 years ago. This one seems to work much more consistently with my attached accessories.

Date of experience: March 12, 2025

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Reply from TobenONE

Hi Mark,

Thanks so much for sticking with us and upgrading your TobenONE! We’re really happy to hear the new one is working even better with your accessories.

We appreciate your loyalty and are always here if you need us. ❤️

With appreciation,
TobenONE Team

Rated 5 out of 5 stars
Verified

attentive customer support, priemium product quality

The customer support responded within hour on clarification of product which I purchased and arranged shipment within the local hub.

The product quality and finishing after arrival has been as expected as you do pay premium price.

Date of experience: March 11, 2025

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Reply from TobenONE

Hey there! Thank you for taking the time to share your experience! We’re so pleased to know that our support team was able to help you quickly and that you’re enjoying your product. Your satisfaction is what drives us, and we appreciate your trust in us. If you ever have any questions or need assistance, we're always here to help! Have a great day! 🌈🤗

Rated 5 out of 5 stars
Verified

Amazing customer service

Amazing customer service! The docking station is working perfectly.

Date of experience: March 16, 2025

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Reply from TobenONE

Hi Nick! Thank you for taking the time to share your experience! We're delighted that you're satisfied with our service and your docking station. If you have any questions or need assistance, please feel free to reach out! Have a nice day! 🤗

Rated 5 out of 5 stars
Verified

Product arrived as scheduled

Product arrived as scheduled. Delivered to the office.

Date of experience: February 28, 2025

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Reply from TobenONE

Hi Vickie, thanks so much for your fantastic review! We’re thrilled everything went smoothly with your delivery. 😊 Your support keeps us motivated, and we’re here whenever you need us! Have a great day! 🌈🤗

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Rated 5 out of 5 stars
Verified

WE've purchased 3 hubs so far

WE've purchased 3 hubs so far, and so far we're having a great experience. Thank you for your care and attention.

Date of experience: January 27, 2025

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Reply from TobenONE

Hello Jamie, thank you so much for sharing your experience! We’re absolutely delighted that the hubs are working well for you. Your feedback keeps us motivated to do our best every day. If there’s anything we can do for you, just let us know. We’re here to help! Have a great day! 🌈😊

Rated 5 out of 5 stars
Verified

The UDS040W Laptop Docking Station Stand is simply perfect.

The UDS040W Laptop Docking Station Stand is simply perfect. With just one USB-C cable, it provides power to the laptop, internet from the LAN, all other peripherals connected to the USB ports, and even connects a monitor without any complications at 4K and high refresh rates.

Date of experience: January 22, 2025

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Reply from TobenONE

Hi Gevorg,

Thank you so much for the 5-star review! This is exactly the kind of feedback that keeps us going! We're so happy to hear that your UDS040W Docking Station is making your workflow smoother and hassle-free.

Thanks again for taking the time to leave us such an awesome review. We truly appreciate you. Feel free to reach out if you need any help in the future. Have a great day! 🤗

Warmest regards,
Alice

Rated 5 out of 5 stars

Docking Station_UDS030

I bought the UDS030 docking station on 7th March and after few months, it wasn't able to project the second monitor due to power adapter issue of the Monitor. Tobenone was kind enough to send me a replacement unit. I found the issue at my end and they were kind enough to understand that. I would recommend the product and the company as their customer service is amazing.

Date of experience: September 23, 2024

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Reply from TobenONE

Hello Gautam,

Thank you so much for this lovely feedback! We know tech hiccups can be frustrating, but we’re all about making sure our customers feel supported every step of the way. So happy everything worked out for you! 😊

Your trust and recommendation mean the world to us. Wishing you smooth sailing with your docking station, and don’t hesitate to get in touch if you ever need anything! 🤗

Have a great day!

Best,
Alice

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