After having cataracts done I searched for lightweight reading glasses that I could fit in a pocket. I bought two pairs of Thinoptics with the keychain. (A modern take on the traditional pinze-... See more
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Original order showed up with what appeared to be a manufacture defect, looked like a scratch but it was in the lens itself rather than on the outside. After reaching out to CS they immediately sent... See more
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I got the MagSafe version, the glasses are great and are always handy. The MagSafe magnet was actually missing so I contacted support, they were quick to respond and offered me either a full ref... See more
Company replied
I was recently introduced to ThinOptics. While a little leery of purchasing some readers online, I thought I would give it a chance I ordered two different glasses and I made a mistake with one.... See more
Company replied
Company details
- #2 of 4 best companies in Optical Products Manufacturer
- #4 of 20 best companies in Eye Care Center
- #27 of 105 best companies in Fashion Accessories Store
- #7 of 40 best companies in Glasses Store
- #2 of 2 best companies in Optical Wholesaler
- #9 of 40 best companies in Sunglasses Store
Written by the company
ThinOptics is the home of the revolutionary “Always with You” reading glasses that attach anywhere and go everywhere. Our game-changing readers & reading glasses are incredibly durable, weigh less than a nickel, and are as thin as two credit cards. Along with their equally slim & durable cases, they’ll easily attach to your phone, seamlessly slip into your pocket, and integrate with everyday essentials like your wallet, keychain, laptop & more! These remarkable Vision Solutions are engineered for peak portability and are available as stylish Sunglasses, convenient armless Readers, practical Full Frame Reading Glasses, and beneficial Blue Light Blocking Glasses — so you can be sure you’ll never be without your glasses again.
Contact info
1620 Carneros Meadows Lane, 95476, Sonoma, United States
- 8444844667
- support@thinoptics.com
- thinoptics.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
I ordered a pair of glasses that…
I ordered a pair of glasses that arrived with a soft case only. the website needs to specifically state that you will not receive a hard case with all orders. the glasses are too fragile for a soft case. I asked to return/exchange the glasses and I have not heard back from the company.
Date of experience: June 23, 2025
Reply from ThinOptics
I am sorry to hear about your experience. Let me look into it and will send you an email so that I can assist you properly.
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Saw the glasses on a website, ordered, arrived very pleased with the prompt attention
Saw the glasses on a website, ordered them and wasn’t disappointed when they arrived
Date of experience: June 23, 2025
Reply from ThinOptics
Thank you for your kind words! We’re so glad you found us and that the glasses met your expectations. Enjoy them, and feel free to reach out if you ever need anything!
Legs are so last year
After having cataracts done I searched for lightweight reading glasses that I could fit in a pocket. I bought two pairs of Thinoptics with the keychain. (A modern take on the traditional pinze-nez)
Delivery to the UK was remarkably quick and the readers are simply awesome. They are so light that you forget you’re wearing them!
I must say though, that I’ll invest in a more traditional pair of readers for outside use as these could be easily blown off in one of our Scottish hoolies!
Summary - Brilliant - Could not recommend more highly!
Date of experience: July 03, 2025
Reply from ThinOptics
Thank you for the fantastic review! We're so glad to hear that ThinOptics have been a perfect solution post-cataract surgery—and that you appreciate the lightweight, pocket-friendly design. We’re especially happy to hear they made it to the UK quickly and are working so well for you!
Your point about the breezy Scottish weather made us smile—definitely a smart call to have a sturdier pair for outdoor use. Thank you again for the high recommendation and for choosing ThinOptics!
Reply from ThinOptics
Thank you so much for your kind words! We're thrilled to hear that Ian was professional and timely. We'll be sure to share your feedback with him—it will mean a lot. We appreciate you taking the time to let us know!
Guarantee 👍
Ok down side my glasses broke after 6 yrs
Good news they replaced them instantly free of charge no hassles
What more can you ask for
Cheers
Neil.
Date of experience: July 01, 2025
Reply from ThinOptics
Thanks for sharing that! We're sorry your glasses broke, but we're thrilled to hear the replacement process was smooth and hassle-free. That’s exactly the kind of service we aim to provide!
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They do not even deserve 1 star
They do not even deserve 1 star. I bought several products from them. The quality is terrible. Everytime one of the glasses I bought from them snapped (and they snap after about a year) they told me it was not covered by the warrenty. Overpriced crap.
Date of experience: June 28, 2024
Reply from ThinOptics
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention and I will be sure to share this with our team. Our products are covered by a 6 months replacement warranty as stated on our website.
THIS COMPANY ROCKS!!!
THIS COMPANY ROCKS!!!
I HAVE MADE SO MANY PUCHASES WITH THEM
OVER THE YEARS, THERE'S BEEN A SMALL PROBLEM WITH AN ORDER OR SOMETHING AND THEY STEP UP 100% AND MAKE IT RIGHT.
I CAN'T SAY ENOUGH ABOUT THIS COMPANY.
WE NEED MORE OF THIS CUSTOMER SERVICE OUT THERE IN OUR WORLD
THANKS AGAIN THIN OPTICS
SCOTT
(CUSTOMER FOR LIFE)
MIGUEL WAS A GREAT REP FOR YOUR BRAND
Date of experience: June 26, 2025
Reply from ThinOptics
Wow—thank you so much for the incredible shoutout!
We’re beyond grateful for your loyalty over the years, and it means the world to hear that our team has consistently delivered when it counts. Your kind words are exactly why we do what we do.
We agree—great customer service should be the standard, and we’re proud to be part of that mission.
Thanks again for being such an awesome part of the ThinOptics family!
I got the MagSafe version
I got the MagSafe version, the glasses are great and are always handy.
The MagSafe magnet was actually missing so I contacted support, they were quick to respond and offered me either a full refund or a replacement case.
Shipped next day
Date of experience: June 27, 2025
Reply from ThinOptics
Thanks so much for your feedback! We're thrilled to hear you’re loving the glasses and finding them super convenient.
Sorry again about the missing MagSafe magnet—but we're glad our support team could quickly make it right. Appreciate you giving us the chance to fix it!
Let us know if there’s anything else we can do for you.
Where Customer care comes first.
Customer support is what matters more for this company so happy to buy again and recommend to my friends.
Date of experience: June 25, 2025
Reply from ThinOptics
Thank you so much for your kind words! We're thrilled to hear that our customer support made a positive impact on your experience. Your satisfaction means everything to us, and we truly appreciate your support and recommendation. We look forward to serving you again!
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Quick response to my request and very…
Quick response to my request and very pleased with resolution. My husband loves his thin optics and has turned many people onto them. Great product!
Date of experience: June 24, 2025
Reply from ThinOptics
Thank you so much for your kind words! We're thrilled to hear that you and your husband are happy with the resolution—and even more excited to know he loves his ThinOptics!
It means a lot to us that he’s been spreading the word. We truly appreciate your support and enthusiasm. If you ever need anything else or have more feedback to share, we're always here to help!
Original order showed up with what…
Original order showed up with what appeared to be a manufacture defect, looked like a scratch but it was in the lens itself rather than on the outside. After reaching out to CS they immediately sent a replacement pair at no cost and with little questioning. Fantastic CS!! Glasses work great and exactly as advertised!
Date of experience: June 16, 2025
Reply from ThinOptics
Thank you for sharing your experience! We're sorry your original order had an issue, but we're so glad our customer service team was able to make it right quickly and hassle-free.
It's great to hear the replacement glasses are working perfectly and living up to expectations! We truly appreciate your support and are always here if you need anything in the future.
Great products
Great products. Customer service was responsive to my request for help
Date of experience: June 20, 2025
Reply from ThinOptics
Thank you so much for your kind words! We're thrilled to hear you love our products and that our customer service team was able to assist you promptly. If you ever need anything else, we're always here to help!
Product is a life saver for me
Product is a life saver for me - daily.
Date of experience: June 16, 2025
Reply from ThinOptics
Thank you so much for your kind feedback! We’re thrilled to hear that our product has made such a positive difference in your daily life. Your satisfaction means everything to us!
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Responded to my request immediately and…
Responded to my request immediately and to great satisfaction. The product is great, convenient, easy to store and take where ever you go.
Thank you
Date of experience: June 12, 2025
Reply from ThinOptics
We’re thrilled to hear that you’re happy with both our product and service. It’s great to know you’re finding it convenient and easy to take on the go. If you ever need anything else, we’re here to help!
Best glasses, best service!
The best quality of this kind of these kind of thin reading glasses. Customer service are so understanding and gracious.
Date of experience: June 12, 2025
Reply from ThinOptics
Thank you so much for your kind words! We're thrilled to hear you're happy with the quality of our thin reading glasses. Our team is always here to help, and it's wonderful to know you felt supported and appreciated. If you ever need anything, don’t hesitate to reach out!
I LOVE thin optics!!!
I LOVE thin optics!!!! Customer service always goes above and beyond to take care of me. I thank you! Wonderful product! I've been wearing your glasses for many years!!
Date of experience: June 04, 2025
Reply from ThinOptics
Thank you so much for your kind words Wendy!
We’re thrilled to hear that you’ve been enjoying ThinOptics for years and that our customer service continues to meet your expectations. Your support means the world to us, and we’re honored to be part of your everyday life.
Looking forward to serving you for many more years to come!
Great glasses and fabulous Customer Service
I was recently introduced to ThinOptics. While a little leery of purchasing some readers online, I thought I would give it a chance I ordered two different glasses and I made a mistake with one.
When I reached out to ThinOptics and spoke with their customer service agent, Miguel, he was more than accommodating. In fact, he exceeded my expectations..
Great glasses and great customer service!
I would highly recommend!!
Date of experience: June 05, 2025
Reply from ThinOptics
Thank you for sharing your experience Wendy!
We're thrilled to hear that Miguel provided such outstanding support and that you're enjoying your ThinOptics glasses.
Customer satisfaction is our top priority, and we love knowing that we could exceed your expectations.
We truly appreciate your recommendation!
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Verified
Reply from ThinOptics
Thank you for the kind words — it truly means a lot. We're always here to help and stand by our word.
I have been buying the thinoptics for my years.
I have been buying the thinoptics-readers for a good number of years. The service was was excellent. My latest experience was with Ian who responded and replaced my damaged glasses withing a few days. The attention of resolving issues with thinoptics products is exvellent.
Date of experience: June 01, 2025
Reply from ThinOptics
Thank you so much for your loyalty and kind words! We’re delighted to hear Ian provided excellent service and quickly helped with your replacement. At ThinOptics, we’re committed to making sure every issue is resolved promptly and to your satisfaction. We truly appreciate your continued support over the years!
Verified
The nose piece on the glasses always…
The nose piece on the glasses always seem to break, but they always send me a new pair which is fantastic. Customer service is great.
Date of experience: May 22, 2025
Reply from ThinOptics
Thanks for your honest feedback! We’re sorry to hear the nose pieces have been tricky, but we’re glad our team could quickly send you replacements. We really appreciate your patience and kind words about our customer service!
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