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Plumbing and Heating Engineer Gas, Oil and LPG
United States
4.5
14 reviews
Absolutely brilliant! We’ve struggled over the years to find someone who is reliable and efficient when it comes to oil central heating. Lee and Sharon are a great team who respond quickly and go above and beyond!. I will always use this company for our oil boiler needs!
Joanna and Paul
Date of experience: March 02, 2024
The whole experience from telephoning for an oil boiler service, doing the service and clearing up, receiving an invoice was very professional. Everything was explained and I was able to ask questions and get answers. The bill at the end was reasonable and I never felt ripped off!
Date of experience: December 14, 2023
Brilliant service. Always turns up on time. Would definitely recommend this company to anyone. Can always phone up when there is a problem and they will sort it. Nothing is too much trouble. B & E Frost
Date of experience: October 06, 2023
Thank you so much! This company is amazing. Came out straight away and did a fantastic job. Polite, professional and very reasonable in price. I am so happy with the work. Thank you once again for such a great service.
Date of experience: June 28, 2023
Lee has been dealing with me and my troublesome boiler for the past 3 years. As a young women, he has never taken advantage and always tried his best to save me money. It finally came to having to purchase a new boiler and Lee was here all day on a Saturday! 9-7. He explained each step, showed me what he had done and tidied up at each stage.
Sharon, his wife, always replies to messages quickly and nothing is ever too much trouble.
Thank you both! Hopefully, no more cold showers now!
Date of experience: February 04, 2023
Excellent service as always, Lee's been keeping my troublesome boiler going for 5 years and counting. He's always prompt, friendly and never leaves any mess - couldn't ask for anything more.
Date of experience: January 24, 2023
Reply from The Water Heating Company Ltd
Thank you very much.
Date of experience: May 04, 2022
Reply from The Water Heating Company Ltd
Thank you very much greatly appreciated
A thorough and friendly service. Punctual with attention to detail. Time to talk to client to answer/explain any questions. Outcome excellent. Reliable.
Date of experience: April 14, 2022
Reply from The Water Heating Company Ltd
Thank you
Lee was very efficient knew what he was doing. Friendly this is 3rd year he has serviced our boiler. Good to know we have professional and knowledgable services.
Date of experience: April 05, 2022
We have had Lee out 3 times to our house now for renovations and upgrades and more recently an emergency and he and Sharon who arranges everything are so helpful and accommodating. I could not recommend them enough for any work you need. I would say their prices are competitive but we don't shop around after the first visit due to the service you get from them. Thank you again so much
Date of experience: March 28, 2022
Just moved to the area and was trying to find someone to service my oil fired boiler , I phoned about 20 people with no luck and no interest then I spoke to Sharon at The Water Heating Company so friendly and helpful was a breath of fresh air , booked Lee her husband for the next day even though he was booked up Sharon fitted him in as my boiler needed a new pump , Lee was such a professional absolute wealth of knowledge and so friendly he’s done various jobs for us since and I cannot recommend him enough , keep up the good work Guys !
Date of experience: November 29, 2021
Very efficient and would recommend this company. Service is very thorough. Always polite too.
Date of experience: September 30, 2021
What a refreshing change! Actually sent me an itemized estimate of work required. Answers calls and even returns them. Honest, reliable with a sense of pride in his work. Quality of work was excellent. Had an oil tank replaced and moved. He also carried out a full service on the boiler and rectified several other problems for us. Would highly recommend.
Liz Beever York.
Date of experience: September 27, 2021
I just had to leave a review about Lee and his apprentice Callum. From the off Lee was honest, reliable and gave good old fashioned quality customer service. Lee was very informative and knew his stuff and explained things without blinding with science. At all times they were respectful of my home with even Callum waiting whilst I ate my lunch instead of pounding on the radiators. Sometimes it is the little things that go a long way.Even when the supplier let him down Lee decided,off his own back to help find a solution, putting in a better spec boiler even though I'm sure this impacted on his profit as a small business owner. Having been brought up in a household where my dad worked all hours for himself I appreciated this gesture. Amazing is all I can say from start to finish...oh and the most competitive price around!!!
Date of experience: July 01, 2021
Reply from The Water Heating Company Ltd
Thank you very much for the review, any problems just let me know.
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