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Just started my 3 pups with The Pets Table. All 3 are shih tzus and they are loving the mixed blends. My 10 year old can be picky, but he is enjoying your Fresh Beef Stew with Carrots and the Air-Dr... See more
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Company ships promptly and it’s packaged well. I got this food for Remus to help him lose weight and get healthier and he’s already running and chasing the other dogs more than he did before so I thin... See more
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My dog Kaiya was having skin rashes and tons of itching. I’d tried fresh food from other brands thinking it was a food allergy (and it was) but was having a hard time finding fish only or at least pou... See more
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While Teddy walked away from other highly-advertised "human food for dogs" (whether frozen-fresh or kibbles), he excitedly devours these air-dried nuggets like they're treats! As a matter of fact, hi... See more
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Company details
- #5 of 7 best companies in Animal Feed Store
Written by the company
The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
Contact info
United States
- thepetstable.com
4.5
Excellent
1K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
Invited
Dog loves it!
My dog likes the food and per my research it’s healthy. I like the air dried food along with the fresh food.
Date of experience: June 03, 2025
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Dog thinks it great!
Love the softer than kibble but also shelf stable
Date of experience: June 21, 2025
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Just started my 3 pups with The Pets…
Just started my 3 pups with The Pets Table. All 3 are shih tzus and they are loving the mixed blends. My 10 year old can be picky, but he is enjoying your Fresh Beef Stew with Carrots and the Air-Dried Lamb & Beef with Brown Rice. My other 2 pups are 15 months old and absolutely can’t wait for their meals. One of them has a very sensitive tummy and we’ve experienced no issues (which makes me and him very happy).
Date of experience: July 01, 2025
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Helped with allergies, easy!
My dog Kaiya was having skin rashes and tons of itching. I’d tried fresh food from other brands thinking it was a food allergy (and it was) but was having a hard time finding fish only or at least poultry free options. We also wanted air dried to make it a little easier on us while still giving her food she looks forward to. The Pet’s Table air dried salmon and beef recipes have been a huge hit. Skin rashes are gone, and she still drools for her meals, even though it’s air dried and not wet fresh!
Date of experience: May 23, 2025
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The dog food is very well liked by my dog
The dog food is very well liked by my dog. She also loved the bag of treats sent with our order.
Date of experience: May 30, 2025
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New customer review
Received my order on time. My pup loves the food. No tummy troubles!
Date of experience: May 23, 2025
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Chief had a hard time transitioning to…
Chief had a hard time transitioning to his new food but once he got accustomed to the new taste he continues to go back and lick the bowl between his feedings. As soon as he hears me pick up his bowl he comes running!
Date of experience: June 12, 2025
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Healthy food for Remus!
Company ships promptly and it’s packaged well. I got this food for Remus to help him lose weight and get healthier and he’s already running and chasing the other dogs more than he did before so I think it’s helping him. He loves it and the treats so I’m assuming it also taste pretty good.
Date of experience: June 04, 2025
Reply from The Pets Table
Hi Michelle Hoyt,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that you’re enjoying the prompt shipping, secure packaging, and that Remus is benefiting from the meals and treats! It’s wonderful to hear he’s feeling more energetic and playful. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Pets Table Team
Reply from The Pets Table
Hi Susan Young Gregor,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your pets are loving the food! Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Pets Table Team
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Both my Chihuahua's love the soft food.
Both my Chihuahua's love the soft food.
I changed one to the hard food so i can mix ix it like I've been doing with store bought hard food.
They loved the samples of your hard food as well.
Date of experience: June 13, 2025
Reply from The Pets Table
Hi Susan,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! I’m thrilled to hear that both of your Chihuahuas are loving our soft food! It’s wonderful to know the transition to our hard food has gone smoothly too, especially with how you’ve been mixing it just like you did with store-bought kibble.
We’re also glad they enjoyed the samples — we know how important it is to find something both tasty and nourishing for our pets.
Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
If you ever have any questions, need help adjusting your plan, or just want to share more feedback, we’re all ears (and wagging tails)!
Thanks again for being part of The Pet’s Table family!
Warm regards,
The Pets Table Team
Invited
Good food, good service
Good service. Excellent reps if you need to talk to somebody or ask questions. Food arrives quickly, , on the date promised, and packaged well.
The dog loves the food, the dry food better than the frozen. No problems so far have been on program about a month.
Date of experience: June 07, 2025
Reply from The Pets Table
Hi Tim,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We're thrilled to hear that you've had a great experience with our service — from our team members to the reliable deliveries and packaging.
It’s also wonderful to know your pup is enjoying the food, especially the dry meals! We’re glad things have been going smoothly during your first month, and we’re here for anything you need as you continue with the program.
Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Pets Table Team
Two weeks????
My order for the fresh food was only one day late but it was thawed and room temperature. I called them and they would replace the food but it would be two weeks. Now what in the heck is your dog suppose to do for two weeks? That's real convenient to be forced to run to a store and buy a food your dog is not adapted to! This was the first and last time I will order from this company. You would think they would prepare their boxes with enough dry ice to last much longer, I mean this day and age, shipping is always late. The Pets Table is a joke.
Date of experience: July 03, 2025
Reply from The Pets Table
Hi Michael Ross,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with the delayed delivery, thawed and room-temperature food upon arrival, and the inconvenience of a two-week replacement timeline—especially considering your dog’s dietary needs—we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
Poor Business Practices
While the product offerings appear to be good, the experience of working with this company leaves much to be desired. Representatives are expected to sell pet delivery services at events by signing up pet owners on the spot.
Compensation is entirely commission-based. It’s possible to work an entire weekend without earning any income. If potential customers decide at a later date to subscribe, they do not receive payment, even though representatives promote/provide extensive information to potential customers. Representatives are not provided with essential materials such as information brochures or Logo cards for customers who wish to consider the service later.
There is also a noticeable lack of transparency regarding crucial information regarding product information, event schedules, travel arrangements, ect. This information is received last minute making it difficult for representatives to make arrangements for their family and/or pets. Bonus structure is based on top sales, which is given is given to the same representatives weekly as they are always scheduled for the busiest events.
Given that the company is owned by Hello Fresh, one might expect a similar commitment to the well-being of its representatives as it shows to its customers. Unfortunately, that does not appear to be the case. Based on my experience, I cannot recommend supporting this organization.
Date of experience: June 21, 2025
Starter package was all crumbs, terrible customer service
Upon receiving our starter box for our dog, Tilly, every bad of the air dried food was crumbled. There was approximately 2 servings of food I could serve to our dog, the rest was crumbs and useless. I reached out to customer service who responded right away, promising to ship a replacement box with priority. I had not received this so I had to reach out a second time, they reassured me the replacement box was on the way. I contacted The Pets Table a third time after never receiving the replacement box AND being charged for the next 6 weeks worth of food. I was again reassured that they would ship out the replacement starter box but after asking, was told my account would be refunded the new charges and no further charges would occur as they would place my account on hold until we received the replacement and could decide if we wanted to continue the service. Literally two days later I woke up with a notification from my bank that ANOTHER charge was taken from my account despite never even receving the replacement starter box that had now been promised me 3 seperate times. Finally I had to contact customer service again, this time I demanded that my bank be refunded all monies thus far and to cancel my subscription for good. I was fed BS saying that I could not have been promised the above because once they reversed the charges the first time, that cancelled the original starter box. The rep actually tried to sell me their services again saying that if money was a concern, they could stretch out the shipments further apart. I told them in no uncertain way would I ever want to have any services with them as this was unbelievably disappointing to have to contact a company four times in less than 3 weeks due to a terrible product and terrible service. The rep was uncaring, seemed aloof to the obvious and basically thanked me for allowing him to help me and included a line that I could restart my subscription at any time, despite me being very vocal about my concerns. Be advised, if you have any issues with the Pets Table you will likely end up with disappointment.
Date of experience: June 05, 2025
Reply from The Pets Table
Hi Stephanie,
Thank you for taking the time to share your detailed feedback. We want to begin by sincerely apologizing for the multiple issues you experienced—not only with the condition of your initial order, but also with the series of follow-ups! We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!
Warm regards,
The PetsTable Team
My newfydoo loves this food
My newfydoo loves this food. She was off to a bad start with some challenging health problems including no appetite. I have tried all of the other foods. All.of.them. She eats this food as soon as I put it out. I usually free feed but hoggy can't be left with this food out; she'll founder like a horse. lol. I'm thrilled that the weight is picking up, she seems content and active, and I have peace of mind with the ingredients and enthusiasm for eating.
Date of experience: June 27, 2025
Reply from The Pets Table
Hi Jamie,
We’re so happy to hear your Newfydoo is loving the food and doing better! It’s wonderful to know her appetite is back and that you’re seeing positive changes in her energy and weight.
Thank you for sharing such a heartfelt update—we’re truly glad to be part of her journey.
Warm regards,
The Pets Table Team
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Good Option
The Pet's Table has been a great option giving flexibility with dry and/or wet food and how often you give to your pet- for example we do prescription food and just use as a topper.
The only downside I will say is that compared to another service I've tried, this food tends to stick to the plastic pouches they come in so we don't feel like we can get all the food out.
Date of experience: May 26, 2025
Reply from The Pets Table
Hi Crystal,
Thank you for sharing your experience! We’re glad to hear the flexibility has worked well with your pet’s routine. We appreciate your note about the packaging and will be sure to share that feedback with our team as we continue to look for ways to improve.
Warm regards,
The Pets Table Team
The pieces are too large for my tiny…
The pieces are too large for my tiny papillon to easily eat and she has choked 3 times. I do break her food into smaller pieces but when I am running late she has to be satisfied with her old puppy kibble.
Date of experience: June 16, 2025
Reply from The Pets Table
Hi Serena,
Thank you for sharing your feedback — We are truly sorry to hear about your papillon’s difficulty with the food size, and especially that she’s had trouble eating it safely. That’s very concerning, and we absolutely understand how important it is for meals to be not only nutritious but also easy and safe for pets of all sizes to enjoy.
While it’s great that you’ve been able to break the food into smaller pieces, we understand that’s not always convenient—especially on busy mornings. Your feedback has been shared with our product team, as we’re continuously working to improve both the quality and accessibility of our meals for pets of all breeds and sizes.
If you’re open to it, we’d be happy to assist in exploring alternative textures or options that may be a better fit for your pup.
Thank you again for bringing this to our attention, and please give your little one some gentle pets from us!
Warm regards,
The Pet’s Table Team
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My dog really likes the freeze dried meals
My dog really likes the freeze dried foods but she is so tiny that she has choked on it 3 times. I have to break the pieces up to her little mouth.
Date of experience: May 31, 2025
Reply from The Pets Table
Hi Serena,
Thank you so much for sharing your feedback, and we are really sorry to hear that your pup has had trouble with the freeze-dried food pieces. We know how concerning that must be, especially for such a tiny dog.
We are really glad to hear she enjoys the flavor, though! To make the food easier and safer for her to eat, we recommend adding a small amount of warm water (not boiling) to the air-dried food. This helps soften the pieces and makes them much easier to chew. Just pour enough warm water to moisten the food, let it sit for a couple of minutes, and then serve.
Please feel free to reach out if you have any other questions or if there’s anything else we can do to help support you and your pup.
Warm regards,
The Pets Table Team
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Good food and reliable service 👌
Good food and reliable service 👌. On time. Dependable. Trustworthy.
Date of experience: June 22, 2025
Reply from The Pets Table
Hi Benjamin,
Thank you so much for taking the time to leave us a 5-star review. We’re glad to hear you’re finding the service reliable and dependable.
Warm regards,
The Pets Table Team
Invited
My dog Rose is 14-YO and she has become…
My dog Rose is 14-YO and she has become a picky eater. This is the first dog food that she really eats entirely and seems to relish the food. The best part for me is that what comes out of Rose is very healthy looking, has a formed stool and is easily picked up. This is the sign of her digestive system being in sync with the food she is eating. Bravo!
Date of experience: May 17, 2025
Reply from The Pets Table
Hi Sharon,
Thank you so much for taking the time to leave us a 5-star review. We’re glad to hear Rose is enjoying her meals and that it’s supporting her digestion and overall well-being. It means a lot to know the food is making a positive difference for her.
Warm regards,
The Pets Table Team
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