Great selection of products from plants to furniture and all of a very high quality. Really helpful staff especially the lady in the garden furniture. Prompt delivery by two very cheerful guys who see... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Just left the Orchard , I was looking for something quiet specific and needed help finding it , I was helped by Rhoda and honestly I can’t remember when someone was as kind and helpful as she was ! I... See more
Company replied
I was directed to this site when I asked staff how to give feedback. I enjoy browsing in The Orchard and the plants are very good quality. My experience is genuinely spoiled however by the quantity... See more
Company replied
Excellent service extremely nice delivery men. Orchard staff are always nice and courteous and well informed about their products. A nice place to shop great product variety. K
Company details
Written by the company
Today, visiting Orchard means a great day out. This shopping heaven for homes and gardens! Packed to the rafters with the finest furniture and top quality accessories from all over the world, as well as a truly stunning selection of plants.
Contact info
Dublin Road, Celbridge, Ireland
- (01) 628 8903
- customerservice@theorchard.ie
- theorchard.ie
Replied to 60% of negative reviews
Typically replies within 1 month
Quality products …
Great selection of products from plants to furniture and all of a very high quality. Really helpful staff especially the lady in the garden furniture. Prompt delivery by two very cheerful guys who seem to enjoy their job. Took all the packaging away and left everything set up. Would recommend!
Date of experience: June 28, 2025
Fantastic products
Fantastic products, super customer service and the delivery guys were great. Furniture assembled and packaging taken away. Great experience overall
Date of experience: June 25, 2025
Very helpful
Accommodated a change request in delivery and then arrived on time with the furniture as advertised and described. Lads were very helpful, would recommend without hesitation.
Date of experience: July 01, 2025
Super store
Super store, loads of great quality stuff and the staff are so knowledgeable about the products and are really helpful with decision making. Delivery lads (Sean and Elvis)were fantastic too. Can’t recommend these guys highly enough.
Date of experience: July 01, 2025
Excellent service extremely nice…
Excellent service extremely nice delivery men. Orchard staff are always nice and courteous and well informed about their products. A nice place to shop great product variety. K
Date of experience: June 27, 2025
Great service,great products and really…
Great service,great products and really nice staff...
Date of experience: June 25, 2025
From Start to finish Laura the lady in showrooms was very helpfull and patient helped me with our choices. . Delivery Guys Elvis & Sean very professional 5stars all the way Start to finish
Super Customer Service
Date of experience: June 25, 2025
Fast and efficient delivery and setup…
Fast and efficient delivery and setup of our garden furniture. Tidied up afterwards. Great service.
Date of experience: June 24, 2025
A lovely day at Orchard in…
I bought garden furniture at Orchard in Celbridge today and it was a really positive experience. Their staff member Keely was so helpful, nothing was too much trouble and she phoned me afterwards to make sure the payment link issue was sorted. Conor was really helpful on the phone and they both followed up to make sure I was happy. This was pleasant friendly and professional customer service. I will be back.
Date of experience: June 23, 2025
Garden set from The Orchard
Garden set from The Orchard, ordered on Sunday, arrived today. The lady on Sunday was very helpful. Delivery guys, Elvis and Peter were very friendly, efficient and punctual. Would highly recommend.
Date of experience: June 20, 2025

Reply from The Orchard
Elvis and Peter arrived on time
Elvis and Peter arrived on time, were really helpful and went the extra mile when installing my furniture. Great service by the guys.
Date of experience: June 20, 2025

Reply from The Orchard
Just left the Orchard with an amazing staff experience
Just left the Orchard , I was looking for something quiet specific and needed help finding it , I was helped by Rhoda and honestly I can’t remember when someone was as kind and helpful as she was ! I was with her for about twenty minutes, she was in and out to the stockroom and didn’t give up until I had the perfect gift I wanted for a little boy ! Well done Rhoda , the Orchard are lucky to have you !!!
Date of experience: June 20, 2025

Reply from The Orchard
Great experience
Arrived during said time, very efficient delivery and setup.
Date of experience: June 19, 2025

Reply from The Orchard
Excellent Service
Table delivered this morning. On time delivery by very professional and friendly guys. Table assembled for me. Excellent service. Thanks
Date of experience: June 17, 2025

Reply from The Orchard
Excellent friendly service,hassle free…
Excellent friendly service,hassle free delivery in no time,thank you so much,assemble my new garden furniture by Sean and Elvis,fantastic!!!
Date of experience: June 12, 2025

Reply from The Orchard
Ordered a parasol & base for delivery
Ordered a parasol & base for delivery. The guys that delivered were brilliant. They arrived within the stated time.
They carried everything through & set up for me. They also went through how to use. Very professional & friendly. Great service, thank you
Date of experience: June 12, 2025

Reply from The Orchard
Great delivery
Great delivery. Friendly, helpful and on time. Thank you!
Date of experience: June 11, 2025

Reply from The Orchard
Excellent .
Excellent .. so punctual
. Lovely cheerful guys . So agreeable to change to delivery at mews re easier access . Would definitely be encouraged to buy from orchard again . The staff there 10 days ago were so helpful and positive !
Date of experience: June 11, 2025

Reply from The Orchard
Great garden furniture order and…
Great garden furniture order and delivery service. Really quick turnaround time and friendly, helpful delivery guys. Thank you
Date of experience: June 05, 2025

Reply from The Orchard
Great service from the Orchard the…
Great service from the Orchard the people we dealt with.. were excellent. The lady we bought the furniture from to Sean and Elvis who delivered and set it up. Many thanks Declan and Carmel Mulvey
Date of experience: June 05, 2025

Reply from The Orchard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.