The Herbal Apothecary Reviews 41

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

The owner’s daughter was a delight. (I apologize for not remembering her name). She answered my million and 52 questions with such patience and ease. I’m loving the detox tea and bath blend I purchase... See more

Company replied

Rated 5 out of 5 stars
Verified

I absolutely love this store. I come here for almost all my beauty products and for any herb I need. Patti is so helpful, she will make you your own product by request and help you make any type of pr... See more

Company replied

Rated 5 out of 5 stars
Verified

Awesome experience everytime I go in. Love woman owned and family operated. It's a breathe of fresh air to have knowledgeable women supporting everyone on taking their power back through herbal apothe... See more

Company replied

Rated 5 out of 5 stars
Verified

Ladies at Herbal Apothecary supported my special requests while I was visiting in FL. This made it amazing to use my homeopathy treatment so I didn't have to settle for something from local pharmacy... See more

Company replied


Company details

  1. #15 of 16 best companies in Herb Shop
  2. #38 of 132 best companies in Health and Beauty Shop

Written by the company

The Herbal Apothecary FL is your premier destination for holistic wellness products in Seminole, FL. We specialize in offering eco-friendly, hand-crafted health, beauty, and home care products sourced primarily from woman-owned businesses. Our selection emphasizes whole herbs for optimal quality, ensuring you receive the best for your well-being. Visit us to explore our refill station, where you can find herbs, clays, oils, and hydrosols, and create customized products tailored to your needs. Whether you're treating yourself or searching for the perfect gift, we have something for everyone. Experience holistic wellness with The Herbal Apothecary FL today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

41 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Love this shop

I had a great experience going into this shop. Customer service was perfect and the aesthetics are so calming.

Date of experience: May 14, 2025

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Rated 5 out of 5 stars
Verified

Go-To Place!

LOVE this place! The owner was so nice and helpful and we had a lovely discussion about teas, bees, and the like. Will definitely be back whenever I need more teas!

Date of experience: April 05, 2025

Rated 5 out of 5 stars
Verified

Love love love this shop!

The owner’s daughter was a delight. (I apologize for not remembering her name). She answered my million and 52 questions with such patience and ease. I’m loving the detox tea and bath blend I purchased. I felt significantly better just the following day! I love this cute family owed intimate shop!

Date of experience: March 18, 2025

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Reply from The Herbal Apothecary

Hi Kendra!
Thank you so much for your kind words! We’re so happy you enjoyed your visit and that the detox tea and bath blend are already making a difference for you. Our goal is always to provide a welcoming space and helpful guidance, so it means a lot to hear your experience was a great one. I’ll be sure to pass along your sweet words to my daughter! We appreciate your support of our little family-owned shop and hope to see you again soon!
Sincerely,
The Herbal Apothecary

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Rated 5 out of 5 stars
Verified

Good selection of natural products

Good selection of natural products. Friendly and knowledgeable staff. All around great store.

Date of experience: March 01, 2025

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Reply from The Herbal Apothecary

Hi Stephanie!
Thank you so much for your kind words! We're thrilled to hear you enjoyed our selection and had a great experience with our team. We truly appreciate your support and look forward to welcoming you back soon!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Customer Service is Outstanding

Customer Service is Outstanding! Products is Amazing good! Thank You for Everything!

Date of experience: February 16, 2025

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Reply from The Herbal Apothecary

Hi Lionel!
Thank you so much for your kind words! We're so glad you’ve enjoyed our products and service. Even though you're no longer in the area, we truly appreciate your support and hope you’ll stay connected with us. Wishing you all the best, and if you're ever back in town, we'd love to see you again!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Great service

Great service! Fast shipping. Packaged with care.

Date of experience: February 14, 2025

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Reply from The Herbal Apothecary

Hi StarryNight!
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and shipping. We always strive to package everything with care, so your feedback means a lot. Hope to serve you again soon!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

I love the special made herbal tea's

I love the special made herbal tea's. I never put my own herbs together to make my own tea combination. This was fun to do. The jars tell you what the herbs are helpful for and you pick what you need. So much fun to try.

Date of experience: January 24, 2025

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Reply from The Herbal Apothecary

Hi Ann!
Thank you so much for your wonderful review! We're so happy you enjoyed creating your own herbal tea blend—it really is such a fun and personalized experience! We love providing a space where you can explore different herbs and their benefits. Can’t wait to see what blends you come up with next!
Sincerely,
The Herbal Apothecary

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Rated 5 out of 5 stars
Verified

I absolutely love this store

I absolutely love this store. I come here for almost all my beauty products and for any herb I need. Patti is so helpful, she will make you your own product by request and help you make any type of product. She has an excellent selection of herbs, you can make countless tea options. She has so many different products from toothpaste, deodorant, body scrubs and more. I also love the classes she hosts, they are all very helpful, informative and fun! I definitely recommend supporting her business.

Date of experience: December 18, 2024

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Reply from The Herbal Apothecary

Hi Amber!
Thank you so much for your kind words and continued support! It has truly been a pleasure having you as a part of our Herbal Apothecary family. We’re going to miss you when you move, but we’re so grateful for all the times you’ve shopped with us, created custom products, and joined our classes. Wishing you all the best in your new journey, and look forward to seeing you whenever you are able, we always love to see you!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Awesome experience everytime I go in

Awesome experience everytime I go in. Love woman owned and family operated. It's a breathe of fresh air to have knowledgeable women supporting everyone on taking their power back through herbal apothecary. Must visit if ever in Seminole FL.

Date of experience: January 18, 2025

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Reply from The Herbal Apothecary

Hi Desiree!
Thank you so much for your amazing review! We’re so grateful for your support and love that you appreciate our mission. It truly means the world to us to help others take charge of their well-being through herbal remedies. We always look forward to seeing you and hope to welcome you back again soon!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Tea selection

I love the tea selections at this shop. The staff is always knowledgeable and friendly!

Date of experience: December 30, 2024

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Reply from The Herbal Apothecary

Hi Nancy!
Thank you so much for your kind words! We're so happy to hear you love our tea selection and have had great experiences with our team. We truly appreciate your support and look forward to seeing you again soon!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Great store with great products

Great store with great products. Attended a great presentation on gut health and herbal teas tonight. Sampled and made take home tea bags. Excellent presentation and service.

Date of experience: December 20, 2024

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Reply from The Herbal Apothecary

Hi Maude!
Thank you so much for your wonderful review! We're so glad you enjoyed the gut health and herbal tea presentation. It’s always a joy to share knowledge and create hands-on experiences for our customers. We truly appreciate your support and hope to see you at another class soon!
Sincerely,
The Herbal Apothecary

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Rated 5 out of 5 stars
Verified

Personal friendly service and lot to see

They work with you to find the best product for what you need. There is no high pressure. It is a very tranquil place to shop with a large varitey of products. They will also allow you to make your own which is a lot of fun. They have all kinds of special events at very responable prices.

Date of experience: October 26, 2024

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Reply from The Herbal Apothecary

Hi Karen!
Thank you so much for your kind review! It is so nice to see you when you come into town. Hope to see you again soon!
Sincerely,
The Herbal Apothecary

Rated 1 out of 5 stars
Verified

I still have not received my order

I still have not received my order. It says it's in transit and hopefully will receive tomorrow as this was ordered as a gift.

Date of experience: October 19, 2024

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Reply from The Herbal Apothecary

Hi Maureen,
We are sorry that your order was delayed, however, it was delayed by the US Postal service most likely because we here in this area have just had two back-to-back very devastating hurricanes. Even though our shop was without power for several days, we feel that we completed your order and got it to the US Post office in a timely manner. Looking at your tracking information, it states at the very top of the page that “Alert: HURRICANES HELENE AND MILTON, FLOODING, AND SEVERE WEATHER IN NORTH CAROLINA AND FLORIDA MAY IMPACT DELIVERY.” and it shows that your package was delayed by them, we are so sorry that this has affected you.
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Amazing Customer

Great communication and I’m obsessed with the labels for my herbs.

Date of experience: October 07, 2024

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Reply from The Herbal Apothecary

Hi Chenia,
We are so happy that you love the labels for your herbs. It was great that you were able to reach out to us via the website so that you can get your labels! Please let me know if you need any more!
Sincerely,
The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Amazing service great owner!

Love this place!

Date of experience: October 02, 2024

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Reply from The Herbal Apothecary

Hi Ben,
Thank you so much for the kind words! We always look forward to regular customers like you and we appreciate your support of our small business!
Sincerely,
The Herbal Apothecary

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Rated 4 out of 5 stars
Verified

They had what I needed

They had what I needed. Got my purchase and was very happy.

Date of experience: September 17, 2024

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Reply from The Herbal Apothecary

Hi Ann!
We are so happy that we had what you needed and that you were very happy! Wondering how we can improve to get that fifth star? Looking forward to seeing you again!
Sincerely, The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Love this store

Love this store! They always have what I am looking for and much more!

Date of experience: September 04, 2024

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Reply from The Herbal Apothecary

Hi Rosie!
We are so happy that we carry what you are looking for! We look forward to seeing you again!
Sincerely, The Herbal Apothecary

Rated 5 out of 5 stars
Verified

Ladies at Herbal Apothecary supported…

Ladies at Herbal Apothecary supported my special requests while I was visiting in FL. This made it amazing to use my homeopathy treatment so I didn't have to settle for something from local pharmacy stores. They even made me more and shipped it to me after I returned home. I highly recommend.

Date of experience: August 10, 2024

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Reply from The Herbal Apothecary

Hi Deidre!
We are so happy that we could help! We are here if you need anything else, just let us know. And thank you so much for your recommendation!
Sincerely, The Herbal Apothecary

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