The General® Reviews 117,614

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Invited

Able to handle everything online without giving out my number for spam. Had an issue with address verification but it was solved quickly and easily, with exceptional customer service.

Rated 3 out of 5 stars
Invited

Your rates are just in case,. If I go the entire policy without using insurance. I should be giving at least 25% reimbursement.

Rated 5 out of 5 stars
Invited

I’ve heard about The General in the past from friends and family, they all have great feedback. It was my turn today to purchase insurance and it was very easy.

Rated 5 out of 5 stars
Invited

Fast simple same day! I tried to add vehicle in existing policy with another company. This was easier and cheaper.


Company details

  1. #11 of 52 best companies in Insurance Company

About The General®

Written by the company

The General

The General Insurance, is an automotive insurance company that has been saving people money for nearly 60 years! Specializing in plans for all types of drivers, regardless of their financial or driving history, The General understands when you need a break most. We offer affordable rates and a flexible approach to how and when you pay, because you deserve quality coverage that fits your needs.



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4.7

Excellent

TrustScore 4.5 out of 5

118K reviews

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Replied to 85% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Very easy going

Very easy going. very helpful and easy to answer questions. easy access. thank you for all the help

Date of experience: June 07, 2025

Rated 5 out of 5 stars
Invited

Easy

Easy online experience,cheapest I found

Date of experience: July 06, 2025

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