Able to handle everything online without giving out my number for spam. Had an issue with address verification but it was solved quickly and easily, with exceptional customer service.
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Your rates are just in case,. If I go the entire policy without using insurance. I should be giving at least 25% reimbursement.
I’ve heard about The General in the past from friends and family, they all have great feedback. It was my turn today to purchase insurance and it was very easy.
Fast simple same day! I tried to add vehicle in existing policy with another company. This was easier and cheaper.
Company details
- #11 of 52 best companies in Insurance Company
About The General®
Written by the company
The General Insurance, is an automotive insurance company that has been saving people money for nearly 60 years! Specializing in plans for all types of drivers, regardless of their financial or driving history, The General understands when you need a break most. We offer affordable rates and a flexible approach to how and when you pay, because you deserve quality coverage that fits your needs.
Contact info
2636 Elm Hill Pike, Suite 100, 37214, Nashville, United States
- 1-866-519-7422
- thegeneral.com
Replied to 85% of negative reviews
Typically replies within 1 week
All good !!!
Date of experience: July 06, 2025
Very easy going
Very easy going. very helpful and easy to answer questions. easy access. thank you for all the help
Date of experience: June 07, 2025
It was quick and easy
It was quick and easy. And I never had to talk on the phone with anyone.
Date of experience: June 07, 2025
Fast getting quote
Date of experience: July 06, 2025
Great customer service and website very user friendly
Date of experience: July 06, 2025
Quick and easy
Date of experience: July 06, 2025
Rates are reasonable and forms are easy…
Rates are reasonable and forms are easy to fill out.
Date of experience: July 06, 2025
The general helps all the time
It always comes through everything I need them and prices are affordable
Date of experience: June 07, 2025
fast and easy
Date of experience: July 06, 2025
Great fast
Great fast and easy able to get my quote and complete and done
Date of experience: June 07, 2025
It was easy and cheap
Date of experience: July 06, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.