The Flameless Candle Shop Reviews 164

Customer service is non-existent. I have emailed them 2x regarding my order but no response over several days. They say they shipped the products but UPS tracking says that tracking will update once they receive the package to deliver. So, they clearly just made a label and have yet to get the product out within the same or next day from order PER their shipping policy. Stay away.

Date of experience: October 06, 2020

These luminara candles work perfectly in my living room with a set of tall, brass candleholders, and I don't have to worry about an open flame. Perfect!

Date of experience: November 09, 2019

I ordered two Luminara candles and they were shipped quickly. The price was great and I had a good experience.

Date of experience: November 08, 2019

Great service, love the candles!! Thank you.

Date of experience: November 06, 2019

Great price and quick delivery of my Luminara remote.

Date of experience: October 29, 2019

Date of experience: October 27, 2019

I was impressed with the excellent service and quick delivery!

Date of experience: October 24, 2019

Easy to order,Fast efficient service.

Date of experience: October 23, 2019

Great item at a great price and super fast shipping. Thank you!

Date of experience: October 20, 2019

Candle came doesn't work... flicking then nothing...can it be fixed???

Date of experience: October 14, 2019

Love the products; great customer service

Date of experience: October 12, 2019

Fast, excellent service!! Very pleased.

Date of experience: October 11, 2019

I am happy with my luminara candle. It looks real. I have one scented in a cream color and I bought a white unscented one too. I feel that having 2 in each color allows me to put in different colored powder rooms for a soft sense of a spa like mood. One comes with a small black remote and the other cream scented vanilla one I bought a seperate white remote. All gifts for my daughter after I bought one each for myself with no remotes.

Date of experience: October 11, 2019

Warmth of a real candle, the Flameless Candle Shop is in my favorites and will be my “go to” for future candle purchases. Good quality at a reasonable price.

Date of experience: October 07, 2019

Was thrilled to find the luminara candles in white. Great service and fast shipping!

Date of experience: October 05, 2019

Order candles online?? LOOK NO FURTHER! Bought over $500 of the OUTDOOR, flameless, Luminara candles to decorate our new patio. Customer service was fantastic, I even received a follow up email thanking me for my online purchase! Shipping was fast and items were packaged nicely, even included bubble wrap to protect my items. UPS required a signature so I was assured “porch thieves” wouldn’t be enjoying a candle light dinner on me! LOL Highly recommend using this company, it was my first time ordering from them and I will most definitely be a return customer. Oh...and did I mention that after many computer searches...they also had the best price! Ordering online....this is your company!

Date of experience: September 20, 2019

Love this flame less candle! Works perfectly with or without the timer, flame looks authentic.
Will be giving them as gifts for all occasions.

Date of experience: September 20, 2019

Quick response and wonderful to work with!!

Date of experience: September 12, 2019

Date of experience: September 12, 2019

Fast! Well packaged. Provided emails when received for the order,when proccessed, when shipped, when delivered. Perfect!

Date of experience: September 10, 2019