The Embroidery Shoppe Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Very easy to work with. Patient with all of our questions and getting them everything. Good products and excellent representatives. Thank you

Company replied

Rated 5 out of 5 stars
Verified

The Embroidery Shoppe responded quickly and clearly to all my questions and emails. The process for submitting artwork to draft approval to payment was smooth and pain free. The product was exactly wh... See more

Company replied

Rated 5 out of 5 stars
Verified

They have done multiple logo apparel for our office and every item has been completed with great quality and in a timely manner. Highly Recommend

Company replied

Rated 5 out of 5 stars
Verified

I am always confident that The Embroidery Shoppe will turn around a high quality product in a reasonable amount of time! Marisa is very responsive--I would highly recommend them to anyone needing bran... See more

Company replied


Company details

  1. #4 of 9 best companies in Uniform Store
  2. #5 of 10 best companies in Embroidery Service
  3. #5 of 8 best companies in Embroidery Shop
  4. #24 of 35 best companies in Promotional Item Store
  5. #17 of 26 best companies in Promotional Products Supplier

Written by the company

With 30 years of trusted quality, The Embroidery Shoppe is here to make your logo stand out! 🌟 At The Embroidery Shoppe, every detail counts. Our experienced team ensures top-notch quality in every stitch, so your brand looks its best. We specialize in high-quality, custom embroidery with no minimum order quantities and no small order fees. You can count on fast, reliable service. Proudly handcrafted in the USA, we make sure your order is tailored to your needs. Your Brand. Your Way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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1-star

Rated 5 out of 5 stars
Verified

Fast and accurate service!

Fast and accurate service!! Very satisfied

Date of experience: April 29, 2025

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Reply from The Embroidery Shoppe

Thanks a bunch! We’re so glad you were happy with the speed and accuracy—always our goal!

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Rated 5 out of 5 stars
Verified

Great staff

Great staff. Very good service and prices.

Date of experience: April 29, 2025

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Reply from The Embroidery Shoppe

Thanks so much! We’re glad you had a great experience—appreciate the shoutout on our team, service, and pricing!



Rated 5 out of 5 stars
Verified

Excellent service

Excellent service. Quality workmanship. Great turnaround time. Highly recommend them.

Date of experience: April 29, 2025

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Reply from The Embroidery Shoppe

We really appreciate you taking the time to share your experience! It’s great to hear that the quality, service, and speed all hit the mark. Thanks for the recommendation—it means a lot!

Rated 5 out of 5 stars
Verified

Awesome Customer Service!!!

Very easy to work with. Patient with all of our questions and getting them everything. Good products and excellent representatives.
Thank you

Date of experience: April 17, 2025

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Reply from The Embroidery Shoppe

Thank you so much! We're glad the process felt easy and that our team could be there to help every step of the way. It was a pleasure working with you, and we truly appreciate your kind words and trust in us!

Rated 5 out of 5 stars
Verified

We’ve had a great experience working…

We’ve had a great experience working with The Embroidery Shoppe for our company embroidery needs. Their work is high-quality, turnaround time is quick, and communication has always been smooth. Highly recommend for anyone looking for reliable and professional embroidery services!

Date of experience: April 03, 2025

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Reply from The Embroidery Shoppe

Thank you so much for the wonderful feedback! It’s fantastic hearing you've enjoyed the quality, fast turnaround, and smooth communication—that's exactly what we strive for. Your recommendation truly means a lot, and we're looking forward to working together again soon!

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Rated 5 out of 5 stars
Verified

From the minute I came in

From the minute I came in, everyone was extremely helpful. (especially Marissa). The items were completed sooner than expected, and the pricing is the best around!

Date of experience: April 10, 2025

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Reply from The Embroidery Shoppe

Thank you so much! We’re really glad everything went smoothly and that your order was ready ahead of schedule. Providing excellent personal service is at the heart of what we do, so it means a lot to know it made a difference.

Rated 5 out of 5 stars
Verified

staff is very courteous of what you…

staff is very courteous of what you want and the delivery is fast

Date of experience: April 01, 2025

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Reply from The Embroidery Shoppe

Thanks so much for noticing our team's care and attentiveness! We're glad your order arrived quickly and that the experience was smooth. It's always a pleasure working with you—feel free to reach out anytime!

Rated 5 out of 5 stars
Verified

The original order was not correct

The original order was not correct, the staff corrected the order, had me check the order, and then released it. I received it shortly after.
Thank you,
Jim

Date of experience: April 08, 2025

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Reply from The Embroidery Shoppe

Thanks for sharing your experience, Jim! We're glad we could quickly help you adjust your order and ensure it was exactly what you needed. Your satisfaction is always our top priority—happy we could make the process easy for you!

Rated 5 out of 5 stars
Verified

They have done multiple logo apparel…

They have done multiple logo apparel for our office and every item has been completed with great quality and in a timely manner. Highly Recommend

Date of experience: March 31, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

Thanks so much for your continued trust! It's always great working on your office apparel, and we're thrilled each piece met your expectations for quality and timing. Your recommendation truly means a lot!

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Rated 5 out of 5 stars
Verified

The Embroidery Shoppe responded quickly…

The Embroidery Shoppe responded quickly and clearly to all my questions and emails. The process for submitting artwork to draft approval to payment was smooth and pain free. The product was exactly what we pictured and arrived quickly.

Date of experience: April 02, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

Thank you so much for your wonderful feedback! We're thrilled the entire process—from your initial questions through artwork approval and delivery—felt easy and seamless. Making sure the final product matched your vision is exactly what we aim for. It was a pleasure working with you, and we look forward to helping again in the future!

Rated 5 out of 5 stars
Verified

Everyone there is super helpful.

Everyone there is super helpful. They really listen to the customer’s needs. Our sweatshirts look amazing.

Date of experience: March 24, 2025

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Reply from The Embroidery Shoppe

This review made our day! It means a lot that you noticed how much we genuinely care about getting your order just right. Glad you love the sweatshirts—they were a pleasure to create for you. We're here anytime you need us!

Rated 5 out of 5 stars
Verified

First time customer, and now will be life long!

First time using you guys. Went to 4 other places who could not do all of what we needed. You guys did a great job, fair pricing, and delivered very quickly!

Date of experience: March 17, 2025

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Reply from The Embroidery Shoppe

We're thrilled to have earned your business for life! It’s awesome to hear we could step in when others couldn’t—and deliver exactly what you needed. Thanks for giving us a shot and sharing your experience. We’re excited to work with you again!

Rated 5 out of 5 stars
Verified

Awesome service and we received our…

Awesome service and we received our shirts earlier than the date quoted

Date of experience: March 18, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

That's fantastic to hear! We're glad the shirts arrived even faster than promised—that's always a win in our book. It's always great working with you, and we look forward to next time!

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Rated 5 out of 5 stars
Verified

Excellent

Excellent quality of work

Date of experience: March 10, 2025

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Reply from The Embroidery Shoppe

Thank you so much for your wonderful feedback! We're thrilled you loved the quality of our embroidery—it means everything to our team.

Rated 5 out of 5 stars
Verified

5/5 - Highly Recommend!

I am always confident that The Embroidery Shoppe will turn around a high quality product in a reasonable amount of time! Marisa is very responsive--I would highly recommend them to anyone needing branded apparel for their business. Easy 5-star review.

Date of experience: March 10, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

Thank you for such an amazing review! We’re thrilled you’re always confident in our quality and turnaround times. It’s wonderful to hear that our responsiveness has made your experience smooth and enjoyable. Your recommendation truly means the world to us! Looking forward to your next project—thanks for trusting The Embroidery Shoppe!

Rated 5 out of 5 stars
Verified

Awesome

Great experience all around. Trustworthy and dependable. Will use them for life.

Date of experience: March 10, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

Thank you so much for your fantastic review! It makes our day knowing you had such a great experience. We're thrilled to have earned your trust and look forward to serving you again and again. Customers like you are the heart of our business, and we're excited to be your go-to embroidery shop for life!

Rated 5 out of 5 stars
Verified

Great service

Well first of all, the customer service is great,warm and friendly and the workmanship is superb, plenty of work and referrals coming from us #teers4life #thefunkateerdancers

Date of experience: March 04, 2025

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Reply from The Embroidery Shoppe

We’re blushing over here—great customers make our job easy! Glad to hear our stitches and service are hitting the right notes. Keep the referrals coming, and we’ll keep the embroidery looking sharp.

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Rated 5 out of 5 stars
Verified

I had an amazing experience with the…

I had an amazing experience with the embroidery shoppe I definitely will continue to come back these women take their time and are very exact on detail that I didn’t think of myself.

Date of experience: February 06, 2025

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Reply from The Embroidery Shoppe

We’re all about the details—so you don’t have to be! It’s great to hear you enjoyed your experience, and we can’t wait to create more perfectly stitched pieces for you. See you next time!

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service with good turnaround time and solid work.

Date of experience: February 26, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

We’re all about quality, speed, and great service—glad we delivered! Appreciate your support and looking forward to the next project.

Rated 5 out of 5 stars
Verified

They are legit

They always are on spot

Date of experience: February 26, 2025

The Embroidery Shoppe logo

Reply from The Embroidery Shoppe

Thank you for your trust and support! We're thrilled to hear that we've been on point for you every time. Your feedback means the world to us!

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