The Dog's Doodahs Reviews 16,370

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I ordered an item on 28th July, still waiting, I really hope it arrives soon. I will not be using the company again. Very disappointing

Rated 5 out of 5 stars
Verified

Came to the site because the two 'market leaders' we would normally used couldnt provide appropriate personalized cards or in the time to get them delivered. The dogs doodahs sid both and the card we... See more

Rated 5 out of 5 stars
Verified

Excellent, quick service. Very pleased with personalised results which always make the funny card even better. Cards are very reasonably priced. Will use again without doubt.

Rated 5 out of 5 stars
Verified

Very happy with my latest item , communication an delivery always stop on ! I've recently received news that the business is to close ? I'm not too sure I will use another online retailer in this fiel... See more


Company details

  1. Gift Shop

Information provided by various external sources

Every card ordered before 2pm Mon-Fri is sent out the same day. If for any reason you aren't thrilled with your card, our website or our service, please contact us, we're very happy to help. We also have live chat on the site during business hours and a social media team (links from our homepage) for those who would like a chat! Customer service is at the core of making our website The Dog's Doodahs! Every review (left in public or via our website) is read by the MD and the customer service team.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 1 out of 5 stars

USELESS DOGS DOODAHS

I was not aware that the dogs doodahs had ceased trading until I came to order a card. I had a balance on the account and started chasing that balance to be repaid in September 2020. The email traffic has been fairly constant with many, many promises that this issue will be forward to the correct team to sort it out. Still no joy. Anybody else had the same problem and did you actually get your refund or am I wasting my time? Very disappointed as this company, from a greetings card point of view, ticked every box.

Date of experience: February 12, 2021

Rated 1 out of 5 stars

The Dogs Balls up

My account was deleted with credit still on it. It took them over 2 days to respond to my question regarding this mishap, they said I would have to create a new account. I did and it took over 12 hrs to receive the activation email. When I activated the account my last order was still there and my account is now in the name of the recipient and also my billing address is to. SO I have lost money, my address book and reminders, Funky pigeon here I come. The Dogs Doodahs is now far from that name should rename to the Dogs right royal cock up and rip off. What went wrong. As little side note if you check the companies house site the Dog doodahs has been dissolved as of April 2020 so how can it still be trading???

Date of experience: December 11, 2020

The Dog's Doodahs logo

Reply from The Dog's Doodahs

Hi,
We’re sorry to hear of your ordeal.
If you can email thosenicepeople@thedogsdoodahs.com, we’d love to get to the bottom of this.
Kind regards,
Stu

Rated 1 out of 5 stars

Poor service

I ordered a card on 28 August and paid for 1st class delivery which was estimated to be 3 to 4 working days at most. The card did not arrive until 9 September several days after the actual birthday. The card was intended for my son who acts as my carer as I am disabled. I was really upset that I had no card to give him on his birthday.
I contacted the company who directed blame entirely onto Royal Mail, but did offer to refund the cost of the card. Although I cannot prove it I am sure that Dog's Doodahs were at the very least responsible for the delay and some 6 weeks later I have still not received any refund.
I will never use this company again and would advise others not to rely on their services either.

Date of experience: October 21, 2020

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Rated 5 out of 5 stars
Verified

Good quality cards as always

Good quality cards as always - such a shame this was my last order as the website is now closed - thank you Dogs Doodahs for providing a good service over the years

Date of experience: March 30, 2020

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Rated 5 out of 5 stars
Verified

I love the ease of designing a card on…

I love the ease of designing a card on dogs doodahs, there is a great choice of card for every occasion. Cards are a good price and always arrive quickly. Also love the extra bit when you do pre pay, great site highly recommend.

Date of experience: March 30, 2020

Rated 5 out of 5 stars
Verified

Woof!

Good selection of designs and great service!

Date of experience: March 29, 2020

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Rated 5 out of 5 stars
Verified

I would happily use again !!

Easy to use and personalise a card for a friend's special birthday. Easy site to do this and the card arrived on time even during these difficult times. I would happily use The Dog's Doodahs again.

Date of experience: March 28, 2020

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