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Rated 5 out of 5 stars
Verified

UK based here. Having searched widely across European sources, only The Cushion Shop had the Marimekko cushion I wanted. Price including delivery was better than UK retail sources. My package was desp... See more

Rated 5 out of 5 stars

Purchased Missoni Home towels.They advise upfront that out-of-stock items may take some time to arrive, and indeed that was the case, around 10 weeks, however they were much cheaper than anywhere else... See more

Rated 5 out of 5 stars
Verified

I am very pleased with my purchases from the Cushion Shop! At first, I was not sure about dealing with a company that was totally online for me and based in the Netherlands so I could not just go to... See more

Rated 5 out of 5 stars
Verified

I had a great experience. I just can't describe all the support I received from the shop's owner named L. What a great lady, what a brilliant way of making business! I received quickly a perfect pr... See more


Company details

  1. #5 of 95 best companies in Decoration and Interior Design Store
  2. #21 of 174 best companies in Furniture Store
  3. #4 of 84 best companies in Home Goods Store
  4. #2 of 29 best companies in Living Room Furniture Store
  5. #3 of 14 best companies in Rug Store

Written by the company

The Cushion Shop is a web shop with luxury home textile products and interior accessories from exclusive brands like Missoni Home, Designers Guild, Marimekko, Orla Kiely, Christian Lacroix, Jean Paul Gaultier and Vitra. You'll find a wide selection decorative pillows, throws, bedding, rugs, towels and much more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

377 reviews

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Rated 5 out of 5 stars
Verified

Just as expected

The pillow I ordered arrived as scheduled, with clear delivery communication, and in perfect condition just as expected.

Date of experience: July 05, 2025

Rated 3 out of 5 stars
Verified

Delivery time was more than excessive…

Delivery time was more than excessive and they did not communicate at all to inform me while they were processing my order for over one month
Prices are quite high for the low level of service
They even used normal postal service instead of a courier

Date of experience: June 28, 2025

The Cushion Shop logo

Reply from The Cushion Shop

Thank you for your feedback, we are sorry to hear this. We strive to keep our customers updated, and we apologize that your order was despatched a week later than initially communicated.

Kind regards, Lilian

Rated 5 out of 5 stars
Verified

The Cushion Shop …

I have made a number of purchases from the Cushion Shop and have had to make some changes prior to delivery. All changes were handled efficiently with minimal disruption. Excellent customer service

Date of experience: May 27, 2025

Rated 5 out of 5 stars
Verified

Great store

Great selection great prices received the parcel everything was great

Date of experience: May 13, 2025

Rated 4 out of 5 stars

The Cushion Shop offers a lovely…

The Cushion Shop offers a lovely selection of cushions and furniture. The quality is impressive, and staff are friendly and helpful. Just wish there were more color options! Overall, it's a great spot to find unique pieces for your home.

Date of experience: January 01, 2025

Rated 5 out of 5 stars
Verified

Good value & efficient

UK based here. Having searched widely across European sources, only The Cushion Shop had the Marimekko cushion I wanted. Price including delivery was better than UK retail sources. My package was despatched and arrived swiftly.

Date of experience: March 19, 2025

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