The Credit Pros Reviews 2,181

TrustScore 5 out of 5

4.9

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the staff's knowledge, friendliness, and efficiency. Consumers appreciate the clear explanations and the patience shown by the agents, who take the time to address all questions and concerns. People feel well-informed and supported throughout the process, expressing excitement and encouragement about the plans to improve their credit. The value for money is generally well-regarded, with reviewers noting the reasonable pricing and the potential for payment reduction. The customer service receives high marks for its professionalism and empathy, with many reviewers specifically mentioning individual agents who provided exceptional support. While opinions on payment options show some variability, the overall sentiment towards the company remains highly positive.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

I took in quite a bit of info that helped me understand how things regarding one’s credit score and history. Found out that we are not always informed correctly as to how long items should appear on... See more

Company replied

Rated 5 out of 5 stars

Being able to understand the process a great business to trust with all my personal business.. Anthony Curcio is great with explaining how everything works a perfect personality explained everything i... See more

Rated 5 out of 5 stars

Signing up with The Credit Pros was quick and straightforward. I appreciated how clear the onboarding process was—they walked me through each step and made it easy to understand what to expect. The da... See more

Company replied

Rated 5 out of 5 stars

My experience was great. I actually enjoyed talking with the agent and getting a better understanding of everything. I can not wait until my credit is better. Please if you don’t do anything else inve... See more

Company replied


Company details

  1. Credit Counseling Service
  2. Financial Consultant

Written by the company

The American consumer's choice for credit repair. The Credit Pros have improved the lives of thousands of consumers by repairing some of the most damaged credit reports in America. The Credit Pros are an Inc. 5000 recipient two years and running, while also boasting an accredited A+ rating with the BBB.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Speaking in the way others can understand the process

Being able to understand the process a great business to trust with all my personal business.. Anthony Curcio is great with explaining how everything works a perfect personality explained everything in a way it's understood.thank you Anthony for your time and all you done for me

Date of experience: July 07, 2025

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Rated 3 out of 5 stars

The email link did not work.

The email had a link that did not work. I had to talk with 4 people to get this resolved and the entire process to sign up tool 2 hours and 40 minutes.

Date of experience: July 06, 2025

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Rated 1 out of 5 stars

“CreditMonkey.com turned my life…

“CreditMonkey.com turned my life around. My credit score jumped 120 points in 6 months. Amazing service!” – Jasmine M.

“I’ve tried 3 different credit repair services — none came close to the results I got with Credit Monkey.” – Tyler B.

“The customer support is top-tier. I always got a real person on the phone who explained things clearly.” – Dana R.

“Within 90 days, Credit Monkey helped me remove 5 negative items from my report. They deliver what they promise.” – Brian T.

“I was skeptical at first, but now I’m a believer. CreditMonkey.com is the real deal.” – Karen L.

“They were transparent, professional, and effective. What more can you ask for?” – Omar V.

“Credit Monkey helped me qualify for a mortgage! Forever grateful.” – Sheila G.

“Best decision I made in 2024. My credit score is finally healthy again thanks to Credit Monkey.” – Corey D.

“I love how they keep me updated every step of the way. It feels like a true partnership.” – Maria S.

“Fast, reliable, and affordable. I recommend CreditMonkey.com to all my friends.” – Jonathan F.

“They explained everything in simple terms and made credit repair easy to understand.” – Emily C.

“From 520 to 710 in just 6 months. That says it all.” – Andre J.
“Most credit companies are all talk. Credit Monkey actually gets results.” – Vanessa W.

“The app is super user-friendly and makes tracking progress easy. Love it!” – Marcus L.

“I’ve been burned by credit repair scams before. CreditMonkey.com restored my faith — and my credit.” – Kelly R.

“Signed up for the Platinum plan and it was worth every penny. Serious results.” – Dean A.

“If you need credit help, go with the pros. Credit Monkey knows exactly what they’re doing.” – Latasha E.

“No pressure, no gimmicks — just results. This company knows how to fix credit the right way.” – Chris N.

“They helped remove old medical bills and a charge-off I thought would haunt me forever.” – Taylor H.

“CreditMonkey.com is the BEST in the game. My credit went up 100+ points and I got approved for a car loan!” – Leo M.

Date of experience: July 07, 2025

Rated 4 out of 5 stars

Chiloe was very helpful and patient

Chiloe was very helpful and patient. She kindly answered all my questions.

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thank you, Ramiro! We're thrilled to hear that Chiloe provided you with helpful and patient service. Your satisfaction means a lot to us, and we appreciate your feedback. If you have any more questions or need assistance, feel free to reach out!

Rated 5 out of 5 stars

Taylor was excellent

Taylor was excellent! He walked me through the process and was really helpful!

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thanks for the feedback, Jamie! We’re thrilled to hear that Taylor provided you with excellent support. Our team is dedicated to making the process smooth and helpful for everyone. We appreciate your kind words!

Rated 5 out of 5 stars

Great Service 5 🌟

The representative that I talked to was very knowledgeable of the things that I was asking and I look forward to working and receiving information or any help with my credit. I wantto give a 5 star 🌟 rate

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thank you, Barbara! We're thrilled to hear you had a great experience with our representative. Your credit journey is important to us, and we’re here to provide all the information and support you need. We appreciate your 5-star rating!

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Rated 5 out of 5 stars

Jay was really straight to the point…

Jay was really straight to the point and was clear on what will be done during my time with the credit pros and now i am locked in

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thanks for the feedback, Marquis! We're thrilled to hear that Jay provided clear guidance and that you feel confident with us. Welcome aboard, and we look forward to supporting you on your journey!

Rated 5 out of 5 stars

Steve was very thorough

Steve was very thorough and was intent on helping get the information I was requesting.

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thank you, Matt! We're glad to hear that Steve provided thorough assistance. Our team is dedicated to helping you get the information you need. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Credit Pros is an awesome service

Credit Pros is an awesome service. They really help you bring your credit score back up!

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thanks for the feedback, Jesse! We're thrilled to hear that our team was able to help you improve your credit score. Your success is our top priority, and we appreciate your support!

Rated 5 out of 5 stars

The experience was great worth the…

The experience was great worth the money. The team works great with everyone makes you understand everything they’re with you every step of the way.

Date of experience: July 07, 2025

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Reply from The Credit Pros

Thank you, Blue Raven! We're thrilled to hear you had a great experience and found our team supportive. Helping you every step of the way is our priority, and we appreciate your feedback!

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Rated 5 out of 5 stars

The communication the patients it’s…

The communication the patients it’s great.

Date of experience: July 06, 2025

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Reply from The Credit Pros

Thank you, Sippy! We're thrilled to hear you appreciate our communication. Keeping our clients informed is a top priority for us. Your feedback motivates us to continue providing exceptional service!

Rated 5 out of 5 stars

Very helpfull staff patient and…

Very helpfull staff patient and knowledgeable. 1!

Date of experience: June 27, 2025

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Reply from The Credit Pros

Thanks for your fantastic review, Bryant! We're thrilled to hear that our team was able to assist you with patience and knowledge. Your feedback inspires us to keep providing top-notch service!

Rated 5 out of 5 stars

Just starting out

Just starting out, so far so goid

Date of experience: July 05, 2025

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Reply from The Credit Pros

Thanks for the great feedback! We're thrilled to hear you're starting out on the right foot. We're here to support you every step of the way as you progress. Looking forward to seeing your journey unfold!

Rated 4 out of 5 stars

Great people.

The CP have been terrific through a really troubled time in my life.
I’ll say more later but overall I think it’s a little pricey and they lack providing feedback especially when you owe them money. Ouch!

Date of experience: July 05, 2025

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Reply from The Credit Pros

Thanks for sharing your experience, Matt! We're glad to hear our team has been supportive during your tough times. We appreciate your feedback on pricing and communication; it helps us improve our services. Looking forward to hearing more from you!

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Rated 5 out of 5 stars

Credit Pros made it simple

Credit Pros made it simple. Explained exactly how they would help my score and did it with little to no help from me.
Thank You

Date of experience: July 02, 2025

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Reply from The Credit Pros

Thank you, Dawnlyn! We're thrilled to hear that you found our process straightforward and effective. Helping you improve your credit score with ease is our goal. We appreciate your feedback!

Rated 5 out of 5 stars

CreditPros has helped me build my credit by getting old negative credit off.

CreditPros has helped me build my credit by getting the negative credit of my credit reports. My credit has already increased in just a few months. Thank you CreditPros!

Date of experience: July 04, 2025

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Reply from The Credit Pros

We're thrilled to hear about your positive experience, Clydi! It's great to know that our team has made a difference in improving your credit. Thank you for trusting us on your journey to better credit!

Rated 5 out of 5 stars

Great customer service

Great customer service, fast results

Date of experience: July 03, 2025

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Reply from The Credit Pros

Thanks for the feedback, ROCK STAR! We're thrilled to hear you had a positive experience with our customer service and saw quick results. Your satisfaction is our priority, and we look forward to continuing to support you!

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