Verified
The Bubble Factory doesn’t just make soap — they create a daily ritual of self-care. Every bar is a masterpiece of scent, texture, and nourishment. Whether you’re looking to indulge yourself or find t... See more
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Verified
The bubble factory is an American company which we value and we endorse their products ,as they are great ,a little pricey -though as the soap is a little bit smaller than other soaps bu... See more
Company replied
Verified
Your soap is amazing…lathers great, smells great, leaves my skin soft…my only complaint is that it so soft that I know the bar won’t last very long. The fabric bag that came with the soaps is wonderf... See more
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Verified
Love your soaps, they smell fantastic and leave you feeling clean and refreshed after a shower! They were shipped and received quickly. I will be ordering again !!
Company replied
Company details
- #7 of 21 best companies in Cosmetic Products Manufacturer
Written by the company
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Contact info
1720 W Broadway Rd UNIT 100, 85202, Mesa, United States
- info@thebubblefactory.com
- thebubblefactory.com
4.6
Excellent
213 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Blast from the Past...
Loving the patchouli bars. Feels like I'm right up front at Woodstock...
Date of experience: June 17, 2025
Reply from The Bubble Factory
We love that the Patchouli bar is bringing all the nostalgic vibes! ✌️🧼 It's definitely got that throwback magic. Thanks for the great review!
Verified
Was hoping for a more potent scent.
Was hoping for a more potent scent.
Date of experience: June 17, 2025
Reply from The Bubble Factory
Thank you for your feedback! Our Patchouli bar is made with essential oil and no added fragrance, so it has a more natural, earthy scent that’s a bit lighter than synthetic versions. We truly appreciate you giving it a try and value your input as we continue to grow.
Verified
The soaps are high quality
The soaps are high quality, long-lasting, and come in fragrances I enjoy -- Patriot and Pine top.
Date of experience: June 09, 2025
Reply from The Bubble Factory
Thank you so much for the kind words! We're thrilled to hear you're enjoying the Patriot and Pine Top bars, two of our favorites, too! We’re so glad the quality and longevity are meeting your expectations. Can’t wait to bubble up more goodness for you soon! 🧼🌲
Verified
Reply from The Bubble Factory
Aww, this makes us smile! 😊 So glad you're loving your bubbles and our speedy delivery! Thanks for choosing us! 🫧
Verified
Your soap is amazing…lathers great
Your soap is amazing…lathers great, smells great, leaves my skin soft…my only complaint is that it so soft that I know the bar won’t last very long.
The fabric bag that came with the soaps is wonderful! I ordered 2 sets….I wish you had sent two of the bags because one set was a gift for a friend.
Date of experience: June 09, 2025
Reply from The Bubble Factory
Thank you so much for the kind words! We’re so glad to hear you’re enjoying the soap and the lather! 💛
Our bars are made with skin-loving oils and no hardening agents, which is why they feel softer and more nourishing than commercial soaps. To help extend their life, we recommend keeping them in a dry spot between uses (and the bag actually helps with that!).
We really appreciate the note about the gift set and will keep that in mind moving forward. Thank you again for your support, it means the world to us!
Verified
Refreshingly Clean
Love your soaps, they smell fantastic and leave you feeling clean and refreshed after a shower! They were shipped and received quickly. I will be ordering again !!
Date of experience: June 09, 2025
Reply from The Bubble Factory
Thank you so much for the kind words! We're thrilled to hear you're loving the scents and how refreshed you feel after using our soaps. 😊 We really appreciate your support! 💛🧼
Verified
Bubble Factory is a great product …
The bubble factory is an American company which we value and we endorse their products ,as they are great ,a little pricey -though as the soap is a little bit smaller than other soaps but ,then they have to make a profit -as I certainly understand that in these modern times.
Note* It was a bit difficult to cancel the auto orders but, after multiple attempts in this endeavor we finally have that taken care of and we thanked them.
My wife just retired after 35 years as a middle school teacher as we have some other plans which we have made as we will not be needing this product for a good while now as we are well stocked up .
We encourage any American to purchase an “American made product” and support “American productivity” and its *legal workers*. You will not regret it.
God bless you
Commander Dr. Bob Matthews
“decorated “ US office of the Surgeon General
*former US Marine officer, Vietnam *
Vicki Matthews B. F. A. BS/MFA/MS
Teacher of the year
Teacher of the year for the. State of California -history day.
Date of experience: May 24, 2025
Reply from The Bubble Factory
Thank you so much for your incredibly thoughtful review, and for your kind support of American-made products and small businesses like ours. We’re deeply honored to have served your family and appreciate both your candor and your encouragement.
Congratulations to Mrs. Matthews on her retirement after such a meaningful career in education, what a legacy! And thank you, Dr. Matthews, for your distinguished service to our country. It means so much to us that our products have been part of your home.
Wishing you both the very best in this new chapter. If ever you need a restock down the road, we’ll be here with open arms (and plenty of soap!).
With gratitude,
The Bubble Factory Team
Verified
We love the soap
We love the soap! Makes our skin feel soft. We will order again.
Date of experience: June 02, 2025
Reply from The Bubble Factory
Thank you so much! We’re so glad to hear you’re loving the soap and that it’s leaving your skin feeling soft! We truly appreciate your support and can’t wait to send more your way when you’re ready. 💛
Verified
Customer service is excellent!
Customer service is excellent!
I appreciate the professionalism and courtesy you have provided for my purchase!
Thank you very much!
Kevin Johnson.
Date of experience: June 02, 2025
Reply from The Bubble Factory
Thank you so much for the kind words! We're thrilled to hear you had a great experience and truly appreciate your support. If there’s ever anything we can do for you in the future, don’t hesitate to reach out. Wishing you all the best!
~The Bubble Factory Team 🫧
Verified
Reply from The Bubble Factory
We’re truly sorry to hear that the Patchouli soap didn’t meet your expectations. We understand that this scent isn’t for everyone, and we appreciate you giving it a try. We’ve reached out to you via email to make things right. Your satisfaction means a lot to us, and we’d love the opportunity to improve your experience.
Verified
I love the patchouli soap so much and…
I love the patchouli soap so much and decided to buy 2 more. Great stuff!!
Date of experience: May 28, 2025
Reply from The Bubble Factory
Yay, thank you Teresa!! 🌟 We're so glad you're loving the patchouli soap; it’s one of our faves too! 🧼💛 Two more bars = double the good vibes! Thanks for the love and support, you just made our day! 😊✨
Verified
❤️ Patchouli Mud
I’m in love with the Patchouli Mud! I have all my soaps in a cabinet in my bathroom & every time I walk in I’m greeted by the wonderful scents! Can’t wait to try the others but it’s going to be a minute cause these soaps last pretty long! They don’t melt quick like some others do!
Date of experience: May 19, 2025
Reply from The Bubble Factory
Thank you so much for the love! ❤️ We're thrilled to hear how much you're enjoying the Patchouli Mud bar, it’s one of our favorites too! We’re especially glad you’re noticing the quality and longevity of the soap. Can’t wait for you to try the other scents when the time comes. We promise they’ll be worth the wait. 😊
Thanks again for supporting The Bubble Factory!
Verified
Soaps arrived quickly and efficiently
Soaps arrived quickly and efficiently. A surprise was included!
Date of experience: May 19, 2025
Reply from The Bubble Factory
Thank you so much for your kind review! We're so glad your soaps arrived quickly, and even happier you enjoyed the little surprise! 💛 We appreciate you being part of The Bubble Factory family!
Not impressed
The patchouli mud bar smells like it’s been sitting around for a long time, kinda foul smelling! I love patchouli but I didn’t smell a hint of the herb. The other bars were so so. I guess I expected a more pungent smell.
Date of experience: June 01, 2025
Reply from The Bubble Factory
We’re so sorry to hear you were disappointed with your order. This definitely isn’t the experience we want our customers to have. We couldn’t locate your order in our system, but we’d love the opportunity to make it right. Please reach out to us at info@thebubblefactory.com so we can look into this further and get you taken care of.
Verified
You can't please all of the all of the…
You can't please all of the all of the time - I had some dissatisfaction with one product and they handled it as well as any organization I have ever dealt. Their customer service was gold standard, earning my future business as well.
Date of experience: May 09, 2025
Reply from The Bubble Factory
Thank you so much, Steve! We truly appreciate you giving us the opportunity to make things right. Your kind words about our customer service mean the world to us, and we’re so glad to have earned your trust and future business. We’re always here if you need anything!
Verified
Excellent soap!!!
Date of experience: May 07, 2025
Reply from The Bubble Factory
Thank you so much! We’re thrilled you’re loving the soap. Your support means the world to us! 💛
Verified
I absolutely love the bubbles
I absolutely love the bubbles. The smell of the soap is wonderful and I love after my shower how my skin feels.
Date of experience: May 09, 2025
Reply from The Bubble Factory
Thank you so much for the kind words! We’re so happy to hear you’re loving the bubbles, the scent, and how your skin feels after. That is exactly what we hope for with every bar! 💛🛁🫧
Verified
Dont care for the smell.
Date of experience: May 05, 2025
Reply from The Bubble Factory
We’re sorry to hear the scent wasn’t quite what you were hoping for. We saw that you ordered the Patchouli, which is definitely one of our boldest bars, and we understand it’s not for everyone!
I’ve sent an email to the address listed on your order, as we’d love the opportunity to make this right. Thank you for giving us a try. We hope we can help you find a scent that’s a better fit!
~The Bubble Factory Team
Verified
Great company bought a gift set for…
Great company bought a gift set for Mother's Day and she loved it
Date of experience: April 29, 2025
Reply from The Bubble Factory
Thank you so much for the 5-star review! 💛 We’re thrilled to hear the Mother’s Day gift set was a hit. That makes us so happy! Thanks for choosing us to be part of your gift-giving. 🧼✨
Verified
This soap is devine ❤️
The lather is marvelous and the smell is wonderful. It rinses clean and leaves my skin feeling soft.
Date of experience: May 05, 2025
Reply from The Bubble Factory
Thank you so much for the lovely review! We're thrilled to hear you're enjoying the lather, scent, and how soft it leaves your skin feeling. That’s exactly what we hope for with every bar! ❤️🧼
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