That David picked up where Edwardo really wasn't helping us at all...David was thorough in his approach was very patient and simplified everything. We were ready to give up on your EMR altogether, but... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
Tebra makes updates in the background that significantly negatively impact the workflow of our medical practice and provide no added benefit. As an example, the company recently changed its pres... See more
The onboarding process with Tebra is well thought out and informative. The pace is tailored to your practice-specific needs. The instructor/moderator is well-versed in product components and answers... See more
My onboarding rep, Sofia, is such a fantastic person. She is flexible, professional, and educated, and guides you so easily. She has made my onboarding experience super uncomplicated, always available... See more
Company replied
Company details
- #173 of 315 best companies in Software Company
- #218 of 272 best companies in Business to Business Service
- #47 of 70 best companies in Software Vendor
Written by the company
Tebra empowers independent healthcare practices with cutting-edge AI and automation to drive growth, streamline care, and boost efficiency. Our all-in-one EHR and billing platform delivers everything you need to attract and engage your patients, including online scheduling, reputation management, and digital communications. Inspired by "vertebrae," our name embodies our mission to be the backbone of healthcare success. With over 165,000 providers and 190 million patient records, Tebra is redefining healthcare through innovation and a commitment to customer success. We’re not just optimizing operations—we're ensuring that independent practices, and the medical billing companies that support them, thrive.
Contact info
1111 Bayside Dr Ste 270, 92625, Corona del Mar, United States
- (866) 938-3272
- tebra.com
Power Your Business & Growth with Tebra
4.3
Excellent
614 reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
I've enjoyed my onboarding experience…
I've enjoyed my onboarding experience with Sofia so far. She has been so patient and helpful through this process that has not been easy.
Date of experience: July 03, 2025
Complete satisfaction with Tebra training staff
I am still very new to Tebra, but I am so very impressed with this platform! From my outreach to discuss this platform for my LLC and through the continued training with Albert Yoo, my experience has been consistently reliable and informative. I look forward to starting using this platform as my account just got activated!!
Date of experience: July 04, 2025
Setup call with Luis went great !
Date of experience: July 03, 2025
Albert
Albert
I just wanted to take a moment to express my appreciation for Albert, who has been helping me with my onboarding and training with the EMR system. He has been incredibly accessible and always quick to respond whenever I have questions or need assistance. His instructions are consistently clear, detailed, and easy to follow, which has made the entire process much smoother for me. I truly appreciate his patience, professionalism, and willingness to help at every step.
Date of experience: July 03, 2025
Jafet is very knowledgeable and very…
Jafet is very knowledgeable and very helpful. He has made this onboarding experience painless and much easier. I can't thank him enough for his help.
Date of experience: July 03, 2025
Daniela was thorough and patient.
Date of experience: July 03, 2025
SETUP CALL WITH LUIS WAS VERY HELPFULL
Date of experience: July 03, 2025
The onboarding process with Tebra is…
The onboarding process with Tebra is well thought out and informative. The pace is tailored to your practice-specific needs. The instructor/moderator is well-versed in product components and answers questions thoroughly. We are only on week 2 of 5 and agreed to accelerate the pace so we can begin using the product quickly. Overall, this has been an excellent experience. I will recommend this product to other clients in need of an EHR solution.
Date of experience: July 03, 2025
Daniela was very accommodating and…
Daniela was very accommodating and helpful!
Date of experience: July 02, 2025
Set up call with Luis went…
Set up call with Luis went exceptionally well. Enjoyed the session!!
Date of experience: July 02, 2025
Every interaction with Daniela has been…
Every interaction with Daniela has been very pleasant. She’s very patient and very resourceful and helping us navigate through the Deborah system. We greatly appreciate her professionalism and consistent friendly customer service.
Date of experience: July 02, 2025
Luis was very informative and helpful…
Luis was very informative and helpful showing different aspects of the system. He was very patient and knowledgeable
Date of experience: July 02, 2025
The new prescribing platform is a mess
Tebra makes updates in the background that significantly negatively impact the workflow of our medical practice and provide no added benefit.
As an example, the company recently changed its prescribing platform and went from having a really nice, elegant prescribing experience to one that takes up more than a page of screen real estate, is poorly laid out, and requires scrolling all around to prescribe one simple medication.
It's a literal disaster. The people creating these changes seem to have no understanding of how a prescription is written or what is useful. It's very frustrating.
Date of experience: July 01, 2025
Currently going through onboarding
Currently going through onboarding. So far things have been going just fine.
Date of experience: July 02, 2025
Our Success Coach
Our Success Coach, Amanda M. was a pleasure to work with when setting up our Tebra account. She was very knowledgeable and always made herself available when we needed extra help. She made the process very smooth and had us up and running in no time.
Date of experience: March 01, 2025
Luis
Luis, was great, answered all of our questions, understood the business model and willing to be as patient as possible with us.
Date of experience: July 01, 2025
David saved the day at VMP
That David picked up where Edwardo really wasn't helping us at all...David was thorough in his approach was very patient and simplified everything. We were ready to give up on your EMR altogether, but David really helped guide us through this challenge.
Date of experience: July 01, 2025
I had an amazing experience with Tebra
I had an amazing experience with Tebra! The platform is easy to use and it’s very convenient. Mauricio was great, he is very knowledgeable and helpful! I recommend Tebra to everyone who wants all in one platform.
Date of experience: July 01, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.