In Dec 2024, I purchased premium tax filing services from Rocket Tax, which uses TaxFyle. I uploaded all docs by early February. Since then, I’ve been assigned to a third tax professional, and unfor... See more
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Invited
Made filing my Taxes way less stressful. Every year, I dread having to file my own taxes for fear of forgetting something or messing a form up. Taxfyle takes it completely out of my hands so that all... See more
Company replied
Verified
I’ve used Taxfyle for both my personal and business taxes, and the experience has been consistently excellent. The platform is easy to use, the communication with tax professionals is smooth, and ever... See more
Company replied
Invited
I had a great experience with Taxfyle. I used to rely on other platforms that didn’t make me feel secure. Here, I had complete transparency and the ability to ask my pro any questions. My pro was very... See more
Company replied
Company details
- #16 of 17 best companies in Tax Preparation Service
- #10 of 10 best companies in Bookkeeping Service
- #12 of 12 best companies in Tax Consultant
- #17 of 17 best companies in Tax Preparation Software
About Taxfyle
Written by the company
Taxfyle is a cutting-edge online platform offering comprehensive Tax and Accounting services, expertly bridging the gap between customers and professional tax experts. Our services cater to a diverse clientele, including individuals and small businesses.
Key offerings include personalized tax filing assistance, meticulous bookkeeping, in-depth tax consultations, and practical solutions for small business tax issues.
Taxfyle also provides advanced services like API integration and domestic outsourcing, tailored for firms seeking streamlined financial operations.
Security is a cornerstone of Taxfyle’s operations. We employ rigorous standards like SOC 2 compliance and AES-256 encryption, ensuring the highest level of data protection for our clients.
The platform's user-friendly interface simplifies connecting with licensed accountants across the U.S., guaranteeing quality and reliability.
From individual tax needs to complex corporate accounting demands, Taxfyle is dedicated to delivering professional, secure, and efficient services. Our commitment to excellence and client satisfaction positions us as a trustworthy and reliable partner in the accounting industry.
Contact info
2899 Grand Avenue, Coconut Grove, FL, 33133, Miami, United States
- taxfyle.com
3.8
Great
47 reviews
Replied to 85% of negative reviews
Typically takes over 1 month to reply
6mons returns not prepared or filed
In Dec 2024, I purchased premium tax filing services from Rocket Tax, which uses TaxFyle. I uploaded all docs by early February. Since then, I’ve been assigned to a third tax professional, and unfortunately, no-one worked on my returns at all. I am tired of following-up, all excuses and lies but no commitment to get anything done. I’m expecting a huge refund, and I’m losing business opportunities due to the lack of funds.
Deeply disappointed with this experience. It’s unprofessional and unacceptable. I don’t understand how they can be in business?
Date of experience: June 24, 2025
Verified
Very knowledgeable and professional.
Date of experience: May 19, 2025
Reply from Taxfyle
We appreciate your feedback! Our team is dedicated to providing expert guidance with professionalism at every step. Thank you for choosing us — we look forward to supporting you again next tax season!
Verified
Great experience
Easy upload, convenient match with accountant and reasonable pricing
Date of experience: May 15, 2025
Reply from Taxfyle
Thank you! We’re happy to hear the process was easy and convenient — that’s exactly what we strive for. We’re glad you found the match and pricing right, and we’re here anytime you need us again.
Verified
Third year in a row
Third year in a row, excellent and timely service.
Date of experience: May 20, 2025
Reply from Taxfyle
We’re honored to have earned your trust for the third year in a row! We’re so glad to be part of your journey year after year. Thank you for being a loyal client!
Verified
Professional and speedy responses
Professional and speedy responses. Totally happy with service, would recommend to friends and family. I just wish we could have had Daniel Lee again, we used him for several years.
Date of experience: May 19, 2025
Reply from Taxfyle
Thank you so much for your kind words! We're thrilled to hear you had a great experience and truly appreciate your continued support over the years. We understand how important consistency is and we’ll definitely note your request for Daniel Lee with our CS team — it's always our goal to match clients with trusted professionals they know and value.
Verified
good for personal and business
I’ve used Taxfyle for both my personal and business taxes, and the experience has been consistently excellent. The platform is easy to use, the communication with tax professionals is smooth, and everything is handled efficiently and securely. It saves me a lot of time and gives me confidence that my taxes are done right. Highly recommended for anyone looking for reliable tax services.
Date of experience: May 13, 2025
Reply from Taxfyle
Thank you for sharing your story — we’re especially proud to hear we could make your tax season feel smooth and stress-free!
Verified
I have been using Taxfyle for seven…
I have been using Taxfyle for seven years and have found the experience as painless as possible when it comes to preparing tax returns. The process of uploading relevant forms and having a pro prepare the return is easy and stress-free. The cost is reasonable for the service provided.
Date of experience: May 15, 2025
Reply from Taxfyle
Seven years — wow! Thank you so much for your continued trust and for sharing your experience. We’re thrilled to hear your experience has been consistently reliable and is working great for you.
Verified
Pro didn't file the extension per the…
Pro didn't file the extension per the job request and I was charged a late filing fee.
Date of experience: May 15, 2025
Reply from Taxfyle
We're truly sorry to hear about your experience and the inconvenience it caused. This is not the level of service we strive to deliver. We understand how frustrating it can be to face a late filing fee, especially when an extension was part of the original request. Please reach out to our support team through the job so we can review your case and work toward a resolution. Your feedback is invaluable, and we’re committed to making this right.
Verified
App was clear CPA was quick and I liked…
App was clear CPA was quick and I liked the communication channel.
Date of experience: May 15, 2025
Reply from Taxfyle
We’re so glad the process was easy and helpful. Thanks for choosing Taxfyle!
Verified
Taxfyle is great and keeps getting better
We’ve used Taxfyle for many years. The platform and service was good to start but keeps getting better and better. We plan to continue using the service in the future!
Date of experience: May 13, 2025
Reply from Taxfyle
Thank you so much for being with us over the years! We’re thrilled to hear the experience continues to improve and we truly appreciate your ongoing trust. Here’s to many more years of great service together!
Verified
Taxfyle for the Save!
Taxfyle stepped in to handle our bookkeeping and tax filings after another online service failed to deliver.
They’ve been flexible, fast, and reliable — with CPA-certified accountants and accurate, timely bookkeeping.
Date of experience: May 12, 2025
Reply from Taxfyle
We’re so glad we could step in and make a difference! Flexibility, accuracy, and reliability are exactly what we strive for — thank you for sharing your experience and for trusting us with your bookkeeping and tax needs.
Verified
Excellent service
Excellent service! My accountant was incredibly informative and delivered everything promptly. Another year of being very pleased with the experience!
Date of experience: May 08, 2025
Reply from Taxfyle
We’re happy to hear your accountant delivered excellent service again! Thank you for continuing to choose Taxfyle — we’ll keep working to exceed expectations.
Verified
Easily connect to an accountant
Taxfyle makes the process of getting someone to do my taxes easy. However, I do think the accountants take a lot of cases on and you have to pay attention that they get the details right.
Date of experience: May 08, 2025
Reply from Taxfyle
We really appreciate your honest feedback and we’re sorry for the delays you experienced. We’ve requested more information so our team can reach out directly and keep improving our service. Thanks for choosing Taxfyle!
Useless
11 Weeks ago, I started a Job with this organization I had previously used. I mentioned I was an expat, but it wasn't a complicated job. They charged and allocated me a "pro" (laugh), but there was no news for 8 weeks. After eight weeks, I got another pro for two days, and another one. Then, I received a message telling me I had to pay a significant additional amount. It is where I am now. I have requested a refund for non-delivery (cricket...)
Date of experience: March 15, 2025
Reply from Taxfyle
We're truly sorry for the frustration you've had. This falls short of the experience we aim to provide. We’ve requested more details so we can follow up, understand what exactly went wrong, and make things right for you.
They used to be good but not anymore
They used to be good but not anymore. Customer support doesn't respond and does no help. Pro doesn't even read messages or respond. It's been 2 weeks since I provided everything and nobody cares. I will probably miss the tax deadline and pay penalties due to these incompetent company. I wish i never trusted them and i will never bring my business again.
Date of experience: April 07, 2025
Reply from Taxfyle
We’re very sorry to hear this. That’s not the experience we want our clients to have. We’ve asked for more information so we can contact you directly. We’re committed to resolving this and improving your experience—please know your concerns are being taken seriously. Thanks for your feedback.
HORRIBLE
HORRIBLE. The tax preparer they assigned me told me I owed $34,000 in taxes last year. My entire income was around that amount for the year. This tax preparer a so called expert argued with me on chat for over an hour on a Saturday night stating I did owe this. The stress was unbearable. No one at Taxfyle available to help until the following Tuesday. When I cancelled their service, the firm stated I owed them for the job anyway. When a firm does not provide a competent service, how could you owe them? After hiring another competent accountant my taxes were $0 for the year. I am in process of going to small claims court against them.
Date of experience: April 04, 2025
Reply from Taxfyle
We're truly sorry for your experience. This falls short of the experience we aim to provide. We’re committed to resolving this and improving your experience. Our Customer Support team will be in touch if they haven’t already resolved this.
HORRIBLE EXPERIENCE AND 0 CUSTOMER SERVICE
This gotta be the worse customer service and the worse platform to file your taxes,I had an HORRIBLE experience and I won't suggest to my worst enemy.
Date of experience: March 03, 2025
Reply from Taxfyle
We're truly sorry for the frustration you've had. We’ve requested more details so we can follow up, understand what went wrong, and make things right.
Invited
Great Experience Taxfyle
I had a great experience with Taxfyle. I used to rely on other platforms that didn’t make me feel secure. Here, I had complete transparency and the ability to ask my pro any questions. My pro was very communicative, friendly, and professional. I found the pricing to be quite fair. I’m ready to submit another job for my tax preparation this year.
Date of experience: January 09, 2025
Reply from Taxfyle
Thank you for this thoughtful review! We’re glad you felt secure and supported throughout the process, and we appreciate your kind words about your Pro’s communication and professionalism. Looking forward to helping again this year!
Invited
Taxes
Dan the Tax Pro did a great job preparing my tax return - it was fast and efficient.
The TaxFyle platform also made it easy to communicate with my tax pro. Great experience.
Date of experience: March 19, 2024
Reply from Taxfyle
Thanks for the shout-out to Dan and for sharing your experience! We’re happy everything went smoothly and that the platform made things easier. We’ll be here when you need us again!
Invited
Tax advisory
I bought a 30min video call with a tax advisor. The call happened as scheduled. Also, the CPA was very professional, and answered all my questions. I had a great experience and the price was just right 👍
Date of experience: December 17, 2024
Reply from Taxfyle
We’re glad your advisory call went well and that everything was clear and on time! Thanks for highlighting the value of the service — we appreciate your feedback!
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