Tablet Hotels Reviews 257

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I have relied on Tablet as my hotel clearinghouse for years. The app is my first stop when I am planning a trip and whenever possible I only stay at a property that has been included in Tablet’s resul... See more

Company replied

Rated 5 out of 5 stars

Tablet is our one stop shop when looking to book accommodation anywhere! Whenever we have encountered problems on our journey, eg cancelled flights, they have been more than helpful in sorting out the... See more

Company replied

Rated 5 out of 5 stars

I relied on Tablet hotels to help me with some fairly last minute reservations to Portugal this September, 2023. Their reservations team was helpful, responsive every time I asked for assistance. I di... See more

Company replied

Rated 5 out of 5 stars

Great spot, tasteful decor, a splendid continental breakfast. Rooms are NYC-tight, but comfy with a good working area. Nice toiletries. Comfy bed and pillows. Loud street noise is mitigated by dou... See more


Company details

  1. Travel Agency
  2. Hotel

Written by the company

Tablet is how you book the world’s most exciting hotels — places where you get a memorable experience, not just a room for the night. For 25+ years we've scoured the earth to find hotels that stand out for their extraordinary style, service, and personality, with options for all budgets. In 2018, our painstaking curation led to Michelin making us the official hotel selection of their legendary MICHELIN Guide. With seamless online booking and a team of dedicated travel specialists — real humans, ready to assist you — Tablet puts the ease and romance back in travel. When you book a hotel with us, you don't just get a confirmation, you get an ally by your side for every step of your journey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

Your Best Travel Companion!

Tablet is our one stop shop when looking to book accommodation anywhere! Whenever we have encountered problems on our journey, eg cancelled flights, they have been more than helpful in sorting out the accommodation issue after.

Date of experience: October 21, 2023

Tablet Hotels logo

Reply from Tablet Hotels

Thank you, DJ!
As avid travelers ourselves, we deeply understand how important it is to have an advocate if anything goes wrong. Thank you for trusting us to be your travel ally. We look forward to seeing you back again soon!

Rated 5 out of 5 stars

Years of great experiences.

I have relied on Tablet as my hotel clearinghouse for years. The app is my first stop when I am planning a trip and whenever possible I only stay at a property that has been included in Tablet’s results. I have found countless amazing properties and the upgrades and perks are well-worth the Tablet Plus membership fee. Most importantly it is such a time-saver to only sort through a handful of properties that I know have been vetted by like-minded reviewers rather than the hundreds that might show up on kayak or some other site. Lastly the customer service is amazing and it’s such a reassurance to have someone you know you can go to when you might encounter an issue traveling abroad.

Date of experience: October 07, 2023

Tablet Hotels logo

Reply from Tablet Hotels

Hi Ellen! Thank you so much for your kind words. We're really happy to hear we're delivering the quality hotels and the personal service you need to travel abroad with peace of mind. Looking forward to working with you again soon. Have a great day!!

Rated 5 out of 5 stars

I relied on the Tablet team for last minute reservations in Portugal

I relied on Tablet hotels to help me with some fairly last minute reservations to Portugal this September, 2023. Their reservations team was helpful, responsive every time I asked for assistance. I did not book at all of the hotels they recommended, but my experience with the reservation team was outstanding. When traveling, I usually check Tablet first before looking at other hotel sites. Have not been disappointed with any of the Tablet Hotels where I have stayed.

Date of experience: August 14, 2023

Tablet Hotels logo

Reply from Tablet Hotels

Pamela, thank you so much for taking the time to share your experience with our team. We can't wait to assist with your next trip!

Rated 1 out of 5 stars

Useless site with rigged reviews

I booked a hotel through tablet and it was so bad we couldn’t stay. Not only did the room smell, it was shabby and dirty. Tablet did nothing about it and blocked me from writing a review even though I paid for the room- beware- they do not have transparent business practices.

Date of experience: September 12, 2023

Tablet Hotels logo

Reply from Tablet Hotels

Hello Hillary,
Thank you for taking the time to review us on Trust Pilot and recap your experience with one of the hotels we feature in the Barrio Alto neighborhood of Lisbon.
We’re sorry to hear the hotel did not meet your expectations. We assure you that we do in-fact publish all hotel feedback without bias- the good, the bad, and the ugly. However, since your reservation was canceled upon arrival, our system is unable to generate a post-stay feedback form. Only guests who booked through Tablet and stay at the hotel can leave a review on Tablet- canceled reservations, and guests who did not book on Tablet, are not eligible to leave a review. We understand there are other review platforms that publish feedback from any source and without verification. However, in order to ensure the integrity of our review system the reviews featured on Tablet are only accessible to Tablet bookers who have completed stays at the property.
Hillary, you've been reliably booking hotels on Tablet since 2016 and our feedback policy has always been the same for everyone. We hope the explanation above helps demonstrate that all feedback is important to us but we cannot make exceptions to the rules because we feel our feedback policy for verified guests ensures our platform provides reviews you can trust. With this in mind, we hope you’ll reconsider booking with us again in the future. We know not every hotel is for everyone but our team is always happy to assist with offering personalized recommendations to help ensure you pick the hotel that's best for your needs, taste, and budget.

Rated 5 out of 5 stars

Top choice for Guggenheim visit

Great attentive staff, innovative contemporary decor throughout, comfortable convenient room layout, nice Guggenheim Museum view and very close facilitating day and nighttime visits.

Date of experience: September 04, 2023

Rated 5 out of 5 stars

Fresh and smart alternative to commercial hotel sites

Tablet has always impressed me with their curation of properties, enlightened and "unique perspective." They don't cater to the masses. Over the years we've have a few off choices, but typically refer to them first when looking up hotels. I'm posting this review in support of their good work but as a way of saying thanks.

Date of experience: June 08, 2023

Rated 5 out of 5 stars

Tip top Tablet !

Tablet has always a fantastic range of hotels at various price points wherever you want to travel to. We have always found them consistent and reliable.

Date of experience: April 08, 2023

Rated 5 out of 5 stars

Good experience on this hotel

The hotel's concierge went above and beyond to help us find and book great activities. You can walk downtown, and the shuttle bus stops right in front of the hotel.

Date of experience: October 20, 2022

Rated 5 out of 5 stars

Generally a terrific experience

Generally a terrific experience. Good balance of v easy to use website and app with personal touch

Date of experience: November 05, 2022

Tablet Hotels logo

Reply from Tablet Hotels

Thank you so much for your review! We really appreciate it!!

Rated 1 out of 5 stars

They delete bad reviews & pressure you to remove them on other sites, too!

Michelin's Tablet Plus / hotels suppresses bad reviews. Whenever I book a hotel though them and the review says something negative, they don't post the review until I follow up several times (over many months). Lately they've started asking me to remove negative reviews from TripAdvisor and Google too! Very unethical. Their reviews and rankings can't be trusted at all.

Date of experience: October 18, 2022

Tablet Hotels logo

Reply from Tablet Hotels

Thank you for taking the time to review us. We completely agree with you on the importance of maintaining integrity and accountability in the review system. An integral step in the process for our team is to report all service failures to the hotel in question so they have the opportunity to improve their services and also to make it right for the guest. All of your submitted hotel reviews were published by our team following the completion of the investigation. Although we've explained the publication and investigation process to you a number of times we realize that our service over the years has not met your expectations and we understand if you choose to not book with us ever again. We're sorry to see you go but we wish you nothing but the best with your future travels.

Rated 5 out of 5 stars

The only hotel website I use

The only hotel website I use. Top design hotels you would never find as quickly anywhere else online. Quality not quantity. Very easy & reliable booking process.

Date of experience: September 06, 2022

Rated 5 out of 5 stars

Urgent need for 11 people to Italy solved

I know this sounds crazy but we are a 3 generational family of 11 who had a trip book at a small inn in Tuscany in June. About 3 weeks before we get a note from the Inn saying it’s not going to be open on time. I quickly emailed Tablet hotels on a Saturday with our urgent request and she immediately went to work. She came back with 3 amazing choices - luckily we found Locanda Rossa- which turned out to be the most perfect resort for all of us. A “pre-shopped” destinations that are stylish and comfortable with amazing service is what Tablet Hotels offers. Thank you again for all your help!

Date of experience: June 30, 2022

Rated 5 out of 5 stars

Great Curation!

We have been using tablet hotels for more than two decades now. The service has almost always been prompt and the hotel suggestions have been very nice too. Its always nicer to have a curated hotel selection from someone you can trust than to go through thousands of options on an all inclusive hotel review website.

Date of experience: June 01, 2022

Rated 5 out of 5 stars

I have been a Tablet member for over a…

I have been a Tablet member for over a decade and I love this site. I have used it to book stays all over the world and the properties they list completely live up to the photos, descriptions, and reviews. The Tablet team is also very helpful and professional. I always refer my friends and family to Tablet. Having all of your reservations at one website is terrific for longer trips especially. I can quickly pull up a hotel number or address or confirm a booked room or date while traveling. The Tablet Plus program has also provided us some wonderful room upgrades during our travels.

Date of experience: May 29, 2022

Rated 5 out of 5 stars

Great value and great experience in Padova

I had to modify my reservation twice with the help of the hotel and they were always helpful and flexible. I was glad it worked out because my stay there was excellent. Location, ambience, comfort, and efficiency and warmth of the staff were all excellent. Great value and a great experience.

Date of experience: May 04, 2022

Rated 5 out of 5 stars

Tablet Hotels: ‘go-to’ hotel booking solution

Tablet Hotels has been my ‘go-to’ hotel booking site for almost 10 years now. They offer an expertly curated collection of hotels around the world that tailor to the discerning tastes and interests of those of us who appreciate design, cultural sophistication, and thoughtful hospitality. When I’ve travelled to locations that I’m unfamiliar with, a Tablet booking has always guaranteed that the quality of my accommodations is not a concern.

On the off chance that there is ever a small hiccup during a stay at a hotel that I’ve booked through them, their customer support staff goes above and beyond to set the situation right. This is a degree of attentiveness that no other stand-alone travel booking company offers. Believe me- I’ve dealt with all of them.

Further to this, tablet offers the best pricing available, often times beating their competitors, all while delivering a luxury hotel level of service.

So yeah… I like them :-).

Date of experience: April 19, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look