4Team Corporation Reviews 132

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I purchased two Sync2 licenses and Sync2 Upgrade and Support, Lifetime. The software works very well, just as stated in the specifications. The support is fantastic. I had to reinstall Windows and c... See more

Rated 4 out of 5 stars

The tech was extremely helpful and quick to fix and work on the issue. They were able to quickly take the steps to resolve the issue and ran tests to ensure syncing was occurring between both calendar... See more

Company replied

Rated 5 out of 5 stars

Sync2Cloud is a great product with great support. Perfect solution if you want to use both Microsoft Outlook (old-style PC-installed version in my case) and Google for calendar and contacts that won'... See more

Company replied

Rated 5 out of 5 stars

As usual, your people were brilliant! They understood the problem, and raced around the screen fixing it and then made sure I understood what they'd done. For owner-mangers like me who dont have an I... See more


Company details

  1. Software Company
  2. Software Vendor
  3. Web Collaboration Platform

Written by the company

4Team Corporation is a Microsoft Gold Partner and independent software vendor for enterprises and individuals. Company was founded in 1999 in the United States. We are proud to render our services to hundred of thousands of customers from medical and law offices, software, communication and construction companies, etc. Among our customers are: AT&T, Cisco, Merck, Microsoft, U.S. Department of Energy, Police Departments, churches, schools, Chambers of Commerce, etc. We are determined to make our products better. During our products’ lifetime, we are constantly working on their upgrades and improvements to make them run successfully in always changing environment, in the way our customers want. Our simple support (email, chat) is always free, regardless of whether you have purchased a product or are just trying it out. Our software solutions are easy to use and always simple to uninstall with clear management and upgrade path, simple refund policy and no intention of snooping around. By using most of the products that we have been developing, always improving them and looking for customers feedbacks, we help our customers use the products successfully.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Replied to 80% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Support not existing any longer

I have been using Sync 2 from 4Team Corporation for several years and it was working fine. A year ago it stopped working but support was very good. I guy from tech-support connected right away to my machine and sorted it out. Even though he was working in galactic speed it took him 10 minutes.

Now again it stopped working. I started a chat with their support team yesterday twice but they were not able to help. I started chatting with first level support again today which was just only that (VERY BASIC FIRST LEVEL SUPPORT). I am working as a project manager for an American SW company and I had tried everything already that I could do from my end. The support lady asked me to try VERY BASIC things, as if I hadn’t tried those already. When I ask for tech support to connect to my laptop I do that for a reason but she refused to accommodate that.

Maybe they only care for company customers and people like me which have bought regular licenses for some 500 Euro since 2019 including lifetime support (what a laugh) over the years are not interesting any longer.

As the Sync2 Software does not work any longer and support cannot help I will delete it and go for CALENDAR BRIDGE instead which is a good alternative.

Date of experience: June 20, 2025

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Rated 5 out of 5 stars

Sync2 Support and Operation

I purchased two Sync2 licenses and Sync2 Upgrade and Support, Lifetime.
The software works very well, just as stated in the specifications.
The support is fantastic. I had to reinstall Windows and couldn't uninstall the license. I contacted them via chat and the support was excellent. They helped me immediately, and in less than 30 seconds I had the problem solved.

Date of experience: May 27, 2025

Rated 5 out of 5 stars

Fast, friendly and competent assistance

I have been using Microsoft computers since 1982. I have often complained about the poor support that many software houses give (or do not give at all) to their customers (including Microsoft itself). 4Team stands out positively from all the others: I am a small customer who only uses Sync2, but when I needed assistance I got it quickly, kindly, accurately and with written answers from a real and intelligent person, not from a stupid computer. No other software I use provides me with a service comparable to that of 4Team. Thank you very much!

Date of experience: May 27, 2025

Rated 5 out of 5 stars

Top 1% Vendor

These guys have real people behind the scenes who care about the business and they provide a generous and considerate amount of service. i think that alone puts them in the top 1% !

Date of experience: May 21, 2025

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Rated 5 out of 5 stars

My EXTENSIVE chat with "Daniel."

My EXTENSIVE chat with "Daniel." He helped me through the purchasing process with clear recommendations and explanations, AND offered great guidance and assistance by helping me set up and execute my first sync.

Date of experience: April 28, 2025

Rated 5 out of 5 stars

Daniel Was AMAZING.

Daniel, on chat responded immediately, fixed my sync of calendar and contacts, and was the fastest guy I have ever seen. Nice work. Wow. I'll tell everyone I know. Daniel was amazing. What an asset to 4Team

Date of experience: April 16, 2025

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Rated 5 out of 5 stars

Brilliant as usual!

As usual, your people were brilliant! They understood the problem, and raced around the screen fixing it and then made sure I understood what they'd done. For owner-mangers like me who dont have an IT Support department these guys are a life saver. Worth every penny of the support call cost!

Date of experience: April 11, 2025

Rated 5 out of 5 stars

The Best Products and The VERY Best Support

I have used 4Team Products for years. Specifically Sync2 and Sync2Cloud.. Unfortunately these products sometimes can be at the mercy of Google and others that make changes some dramatic that cause issues. Having said that whenever I have had an issue their support is the best in the world of any software i have ever used. Daniel is the very best of the best and knows their stuff so well but all the technicians have been incredible. They know their products. They are patient. They are EXCELLENT communicators. I will say use their products with confidence. Worth every penny and the people are worth their weight in gold! Thank you Daniel and thanks to 4Team for being the BEST Team!!!!

Date of experience: March 24, 2025

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