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Symple Lending Reviews 4,265

•
TrustScore 5 out of 5

4.9

Non-Bank Financial Service
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, noting their kindness, consideration, and genuine care. Many reviewers highlight the representatives' ability to listen attentively, understand individual circumstances, and provide clear, informative explanations. Consumers felt comfortable discussing their situations and appreciated the non-judgmental approach of the staff. People also express satisfaction with the solutions provided, with many feeling hopeful and relieved to have found a path towards debt resolution. The customer service receives high marks for its promptness, clarity, and the representatives' willingness to go the extra mile to assist consumers throughout the consolidation process. However, opinions on payment options appear to be mixed, with a low consensus among reviewers.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Connor Borchardt provided me with excellent customer service! He took his time, explained things clearly, pleasant to talk to, and kept with me all the way through my consolidation processes. He would... See more

Company replied

Rated 5 out of 5 stars
Verified

My experience was great. I was expecting to get the same response I had been getting today. I spoke with Eddie and he was so heartfelt and understood the situation I was placed in and was able to get... See more

Rated 5 out of 5 stars
Verified

Lan was absolutely wonderful. She took her time and went over everything, making sure that I understood as she went. She was kind, considerate, and caring. When other companies had turned me away, she... See more

Rated 5 out of 5 stars

Thank you Symple lending and a bigger thanks to Michael Tedunjaye for making the process as easy and understandable as possible. He made sure to answer any and every question I had in the best way pos... See more

Company replied

Company details

  1. #61 of 253 best companies in Non-Bank Financial Service
  2. #33 of 207 best companies in Alternative Financial Service
  3. #13 of 61 best companies in Finance Broker
  4. #60 of 205 best companies in Financial Consultant
  5. #22 of 86 best companies in Loan Agency

Written by the company

Symple Lending is an innovative financial services company that is focused on providing solutions to consumers to reduce their debts. By creating an effective strategy to overcome the burden of being in debt, our goal is Symple. To provide peace of mind by advocating for consumers and guiding them through a path to becoming debt free with financial products that are Symple and transparent.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

Outstanding customer service

John G.was amazing in helping me and taking time to go beyond just trying for a loan. He listened and helped me with getting me into a program that will change my life. He was with me every step of the way and I am very grateful for him and that he was the one to answer my call.

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

Finally someone that listens

At first I thought it would be another denial to get the help I need but Kevin actually took the time to listen and understand that help was needed. This makes me hopeful again to be able to get out of debt.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Great service.

Lan was absolutely wonderful. She took her time and went over everything, making sure that I understood as she went. She was kind, considerate, and caring. When other companies had turned me away, she was able to help me. Thank you so much.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

My experience was great

My experience was great. I was expecting to get the same response I had been getting today. I spoke with Eddie and he was so heartfelt and understood the situation I was placed in and was able to get me approved. I am ecstatic. I will be debt free in a shorter time than expected and will repair my credit in the meantime. Thank you!!!

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Kevin was non judgemental

Kevin was non judgemental. He understood that stuff happened and did his best to help me. I have already referred someone to him. I appreciate his kindness

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

Lan was great

Lan was great, she explained everything and was very detailed in her explanations.

Date of experience: July 03, 2025

Rated 1 out of 5 stars
Verified

They go through other lenders not their own…

They say they aren’t actor a low credit score but and that might be true but they go through major lending companies not their own so those companies are scared so no need to go through them if you’ve already tried every other company adverted then it’s a waste to go through symple.

Date of experience: July 03, 2025

Rated 3 out of 5 stars
Verified

I loved my Loan advisor very…

I loved my Loan advisor very informative. The advertisement is a little misleading it applies that even with a low credit score they will get you funding, but they set you up with debt consolidation and lenders you can look up on your own. Nothing different than the others your credit score matters...

Date of experience: July 03, 2025

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