I am a NEW Swissklip customer and I placed my first order on 7-6-2025! Darluth S. made my Swissklip experience GREAT!! I sent an email to the Swissklip customer service department on 7-7-2... See more
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I bought the UV sanitizing light mainly to be part of my bed bug arsenal, to kill the babies and eggs. And it has worked! Afterwards I kept using it to remove smoke smell from certain rooms in my home... See more
Just started dealing with Swissklip. Because of a POS ordering snafu, I have had to ask for customer service help. They have been exceptionally responsive and have offered a discount if needed to ma... See more
I mainly bought it for the bed bugs and it hasn't killed the first bed bug. Apparently they must be very very deep so I suppose I'm going to have to burn everything. Since I only bought it mainly for... See more
Company details
Written by the company
Personal grooming products
Contact info
1207 Delaware Ave #220, 19806, Wilmington, United States
- +1 888 311 1961
- support@swissklip.com
- swissklip.com
4.0
Great
462 reviews
Replied to 22% of negative reviews
Typically replies within 1 week
Katy did a great job 👏
Date of experience: July 08, 2025
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The customer service was great
The customer service was great. They did everything possible to understand my problem and resolve it.
Date of experience: July 08, 2025
AWESOME CUSTOMER SERVICE!!!!
I am a NEW Swissklip customer and I placed my first order on 7-6-2025!
Darluth S. made my Swissklip experience GREAT!! I sent an email to the Swissklip customer service department on 7-7-2025 and I received a prompt reply to my email from Darluth S. this morning, Tuesday, 7-8-2025! This prompt email reply was very impressive!
Darluth S.'s email reply was positive, professional, caring, showed me that he understood my problem and his email reply was reassuring that he would take care of my problem which he did right away!!
Darlut S. was "AWESOME" and he deserves a
"10++++++" for his OUTSTANDING CUSTOMER SERVICE!!!!
Thank you, Darluth S. for making my Swissklip experience GREAT!!!!
You "ROCK"!!!!
Sincerely,
Del Barbray
New Swissklip Customer
Date of experience: July 08, 2025
Friendly service and verry nice staff…
Friendly service and verry nice staff Christine Jae great to deal with
Date of experience: July 08, 2025
I love it
I love it. We live in a tri-level house. We had mold in our craw space. The family room is in the basement. We were always coughing and and had a runny nose. We put the light in the craw space. Everything is great now!!
Date of experience: July 08, 2025
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Prompt Professional Response
The company responded promptly and professionally to my situation. As a result, I will continue being a customer and ebulliently recommend your company to family and friends.
Date of experience: July 08, 2025
Although the first time dealing with Swissklip, the customer service is already excellent.
Just started dealing with Swissklip. Because of a POS ordering snafu, I have had to ask for customer service help. They have been exceptionally responsive and have offered a discount if needed to make things right. Rare example of internet customer service excellence in my experience. Very pleased.
Date of experience: July 04, 2025
They stayed in contact with me through…
They stayed in contact with me through all of my questions and contributed to be there when I had an issue with instruction and have gracefully vowed to make it right for me. Thank-You
Date of experience: July 03, 2025
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Warranty and customer service IS TOP…
Warranty and customer service IS TOP NOTCH ! Not only is this my favorite Shaver, its a quick and easy shave , plenty of power, not to mention the coverage and fit of the heads. !!!! BEST DEAL OUT THERE !! Thanks SWISSKLIP 😊
Date of experience: July 02, 2025
The only product that truly gets the job done right...What made my experiance Great was the…
What made my experiance Great was the HaloUV is a GREAT product... It does what it claims to do and thats what people look for in any product you buy nowdays. But the HaloUV is an extra special unit because not only is it stopping the bedbugs but it is also a sanitizer as well getting rid of the viruses that make you ill in your home. My only regret is not buying my HaloUV sooner. I will be purchasing more. And some of my friends have noticied how fresh and clean my home smells now. Thank you HaloUV for getting the job done...
Date of experience: June 26, 2025
A pleasure working with your customer…
A pleasure working with your customer service.
Date of experience: July 02, 2025
Quality nail clippers-outstanding
Quality, feel, performance is exceptional. Toes love ❤️ them too! Easy to maneuver and clippings bin works great, too
Date of experience: July 01, 2025
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Made in China
Just another China trick.
They came up with a good name but it's just another China goods. Meaning nothing good.
I didn't like the deceiving nature of this business. Also,
they send a lot emails a day with their adds.
I am going to block them, of course but I am upset. This was supposed to be a nice present.
Date of experience: June 30, 2025
Customer service was excellent
Customer service was excellent. I love the products I received. I could not be more pleased with this company .
Date of experience: April 16, 2025
You're doing fine
You're doing fine! 👍But, Slow Acknowledgement, Which Is Quite Frustrating. And, Also, No Phone Number!!! So It Was Also, Confusing!!
Date of experience: June 26, 2025
Still waiting for results
I like the smell and although I feel it is pricey, it goes a long way. I have been using it for about a month now and haven't seen any noticeable results. I would like to know more about what I should expect as I go along. It could be working but I don't know for sure.
Date of experience: June 27, 2025
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When I use Swissklip,it infected my…
When I use Swissklip,it infected my toes with athletes foot. I am not satisfied at all. I was promised it would cure my toe fungus,but now I’ve got Athlete’s foot all over my toes.
Date of experience: June 24, 2025
Best Customer Experience in…
This was absolutely the best Customer Service experience I have had in years. Ayra was quick, efficient, and yes even through chat very personable and caring. The last thing is not easy to achieve. Chat by nature is cold and impersonal but Ayra has found a way to add an in-person customer service touch to her chat experience. Her hospitality was welcoming, she let me know immediately that she would do everything she possibly could to help me and she resolved my problem very quickly.
Date of experience: June 26, 2025
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