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FCS Reviews 1

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TrustScore 3 out of 5

3.2

Adventure Sports
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Company details

  1. Adventure Sports
  2. Surf School
  3. Surf Shop

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3.2

Average

TrustScore 3 out of 5

1 review

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How this company uses Trustpilot
Rated 1 out of 5 stars

Complete lack of customer service at FCS – never again!

I ordered an item from FCS and submitted a return request via email within the legally agreed timeframe. Instead of a proper return process, I received a request to send photos proving the item was unused – which I did immediately. Since then: total silence. No response, even after following up three times. Now I'm stuck with a product I can’t use. Unprofessional, disrespectful, and completely customer-unfriendly. This was my last order with FCS.

Date of experience: March 01, 2025

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