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Rated 5 out of 5 stars

First off my customer service rep was friendly and honest. I believe I made the mistake in not canceling my subscription. Yet Daryl was willing to refund my purchase no questions asked. Almost unheard... See more

Company replied

Rated 4 out of 5 stars

I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the ord... See more

Company replied

Rated 3 out of 5 stars

Everything advertised for 5G sounded like it was exactly what I had been looking for. I ordered 2 bottles. The advertisement suggested 1 pill per day. After 30 days the only noticeable change was an i... See more

Company replied

Rated 1 out of 5 stars
Verified

Absolutely zero change after a month....apparently over hyped. Have another month of product but if no change or hint of change in next month will be forced to request refund as promised at time of o... See more

Company replied


Company details

  1. #127 of 141 best companies in Vitamin and Supplements Store

Written by the company

Supernatural Man was founded in 2016 in New York City, where we found men were feeling less drive and intensity than they used to. We decided to create a natural formula with top quality ingredients to supercharge the energy of guys like you. We researched hundreds of ingredients from all over the world to find what we believe is the absolute best combination for men looking for a long-term performance edge, or who just want to get back in the zone. Our main ingredients are the highest quality, specially sourced Ginkgo Biloba, Green Tea Extract and Ginseng, which have been used in Asia for thousands of years to impart vigor and male health, so you feel powerful and relaxed, an inner glow of focus and energy that carries through to all the day’s activities. We’ve helped many of our members regain their passion for life and now we’ve taken it online to reach the world!


Contact info

3.5

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

You did a great job thank you

Date of experience: June 20, 2025

supernaturalman.com logo

Reply from supernaturalman.com

Hi Robert,

Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.

If you have any questions or concerns, please do not hesitate to contact us by live chat or email us at help@supernaturalman.com, and our representatives will be happy to assist you. Have a great day!

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Rated 2 out of 5 stars
Verified

Your products do not work for me

Date of experience: May 30, 2025

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Reply from supernaturalman.com

We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although it did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by emailing us at help@supernaturalman.com. Thank you!

Rated 1 out of 5 stars
Verified

Emailed the support several times and…

Emailed the support several times and had no response.

Date of experience: May 02, 2025

supernaturalman.com logo

Reply from supernaturalman.com

We apologize for the inconvenience this situation may have caused you.
Your concerns are important to us, and we’ll be passing along this concern to our management team accordingly.
If you have any other questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you.
We sincerely apologize that your experience was less than satisfactory.
Thank you for your time, and we sincerely hope you have a great rest of your week!

Rated 5 out of 5 stars
Verified

Yeah Buddy

This product actually works. I tried 5G male mid 2023 and 2024. I never had a problem with erections till after multiple surgeries on my back. I didn't have a problem of rising to the occasion, I had a problem of not lasting longer than thirty minutes. It wasn't all the time, but inconvenient. Growing up, I have alway's been able to finish and continue on my quest so to speak. Once I tried 5G Male, nothing special was felt. I felt normal, no jitters, no rush of adrinaline, it didn't effect my blood pressure, and no feelings of anxiety. There was no unwanted erections or surprise solutes in public or at home. Things happened naturally, and once they did the energy was there. If I wanted to switch it up and make a fancy move, I could continue exploring without an early finish. I was able to go as deep as I wanted, as hard as I wanted, and feel amazing as I did it. It's an amazing product and would like to continue using it but the pricing is a bit high for one bottle. That's the reason why I had a lapse in ordering. None the less, I know I can trust Supernaturalman to deliver high quality products that actually work without all the constant in your face commercials, like some using celebrities to promote it on tv. I tried that first and lets say, it's not for everyone. I recomend 5G Male if you tried other products that didn't work for you and are cautious because of the price. This one is not like the others. I think this one will help.

Date of experience: May 02, 2025

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Reply from supernaturalman.com

Hi Ricco,

Thank you for taking the time to review your experience using 5G Male!

We’re so glad to hear that you enjoy our product and the positive results it has created for you.

Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.

Have a great day!

Rated 1 out of 5 stars
Verified

were is my oder

my order has not come and were is my ,i sent you a e-mail no i want what i payed for,you going to ripe me off,i want my order were in the heeeee----l is it

Date of experience: April 25, 2025

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Reply from supernaturalman.com

Hi Darrel, we apologize for any inconvenience this situation may have caused you.
We would be more than happy to assist you in rectifying this issue.
Our system shows that your order has been delivered yesterday with the tracking link https://webtrack.dhlglobalmail.com/orders/33872505025663316/details/9261299999887323405744.
Thank you for being a valued customer here at Supernatural Man.
If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you.
Please remember our agents are available 24/7 for your convenience. Have a great day!

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Rated 1 out of 5 stars
Verified

No subscription is approved by me - cancel it now

On 4/18/25 my credit card bill shows another charge by you (SupernaturalMan). I never requested or approved a recurring subscription. I request that you cancel anything from your company to me that is a recurring subscription and refund my account. I will be alerting my bank.

Date of experience: March 18, 2025

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Reply from supernaturalman.com

Hi Walter, we apologize for any inconvenience this situation may have caused you.
We would be more than happy to assist you in rectifying this issue.
Your auto shipments were cancelled on 04/24/2025.
As for the refund, please contact +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you.
Please remember our agents are available 24/7 for your convenience. Have a great day!

Rated 5 out of 5 stars

I had request and the replies were…

I had request and the replies were prompt; one reply was unclear and she replied quickly to make it more clear and I was able to supply with her needed info..
Thanks

Date of experience: February 11, 2025

supernaturalman.com logo

Reply from supernaturalman.com

Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!

Rated 5 out of 5 stars
Verified

Renee has been very helpful and…

Renee has been very helpful and followed through on a problem we were having. She is an asset to your company.

Date of experience: February 05, 2025

supernaturalman.com logo

Reply from supernaturalman.com

Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!

Rated 3 out of 5 stars
Verified

phone

it took me 3 orders for the reeceptionist to get the order correct very disappointed i dont think ill ever call back

Date of experience: January 12, 2025

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Reply from supernaturalman.com

Hi Steven,

We apologize that your recent experience with one of our agents was unsatisfactory. We will take the necessary steps to improve our services. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.

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Rated 1 out of 5 stars

Not interested in your mailings.

Please remove my E-mail from your listing.
thanks,
John Quinto

Date of experience: January 16, 2025

supernaturalman.com logo

Reply from supernaturalman.com

Hi John,

Thank you for letting us know. We will forward this to our marketing team and have your request be processed. Thanks!

Rated 3 out of 5 stars
Verified

I’ve taken 2 capsules for 5 days and…

I’ve taken 2 capsules for 5 days and have not yet detected an effect as seen in the video.

Date of experience: January 02, 2025

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Reply from supernaturalman.com

Thank you for reaching out to us! Our 5G Male products have proven a great success for many of our customers, but how quickly your body adjusts to these powerful herbs will vary!
Everyone's body is different and reacts differently to changes. With that said, many of our customers will usually see results anywhere within a couple of weeks to a couple of months. Please remember that you should always consult with a physician or other healthcare professional before taking any supplement.

Rated 3 out of 5 stars
Verified

Possibilities and some hope not like others.

Possibilities and some hope, but after 1 month too soon for a healthy 76 year old man to pass judgement. Recommendation for success was 2-3 months, I'll wait to continue the suggestion.

Date of experience: January 06, 2025

supernaturalman.com logo

Reply from supernaturalman.com

Thank you for reaching out to us! Our 5G Male products have proven a great success for many of our customers, but how quickly your body adjusts to these powerful herbs will vary!
Everyone's body is different and reacts differently to changes. With that said, many of our customers will usually see results anywhere within a couple of weeks to a couple of months. Please remember that you should always consult with a physician or other healthcare professional before taking any supplement.

Rated 4 out of 5 stars
Verified

I have been using supernatural man…

I have been using supernatural man products for awhile now and thought I would try the 5g plus product to see if it works for me. So far I haven't noticed any changes but I'm still waiting to see if it works.

Date of experience: December 04, 2024

supernaturalman.com logo

Reply from supernaturalman.com

Thank you for taking the time to review your experience using Supernatural Man products! We’re so glad to hear that you enjoy our product and looking forward to the positive results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week. Have a great day!

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Rated 5 out of 5 stars

Customer service was very quick to…

Customer service was very quick to respond to my request.

Date of experience: December 06, 2024

supernaturalman.com logo

Reply from supernaturalman.com

Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!

Rated 5 out of 5 stars
Verified

good service.

good service for me

Date of experience: November 11, 2024

supernaturalman.com logo

Reply from supernaturalman.com

Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.

If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you.

Please remember our agents are available 24/7 for your convenience. Have a great day!

Rated 1 out of 5 stars

This order was made fraudulently by a…

This order was made fraudulently by a fraudulent loan company using your name and other company names. I want my money back yours truly Gene whiteye

Date of experience: November 13, 2024

supernaturalman.com logo

Reply from supernaturalman.com

We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: support@5gmale.com with your first/last name, and order number and we’ll get back to you as soon as possible.

Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.

Rated 4 out of 5 stars
Verified

You promised to not put me on a mailing…

You promised to not put me on a mailing list or send me surveys. Not cool.

Date of experience: October 05, 2024

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Reply from supernaturalman.com

Thank you for your feedback! Your concerns are important to us, and we’ll be passing along this suggestion to our management team accordingly. If you have any additional comments you’d like to share with us, please feel free to contact our support team by phone at +1 (800) 251-9316 or email us at support@5gmale.com.

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Rated 1 out of 5 stars
Verified

I am still waiting for my stuff!

I am still waiting for my stuff!

Date of experience: October 04, 2024

supernaturalman.com logo

Reply from supernaturalman.com

We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at: support@5gmale.com with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.

Rated 5 out of 5 stars
Verified

an Appreciated Product Supplement

The accumulation of the selected Natural Ingredients; the explained of each ingredients and why; the Supplement is an asset and assist to promote an maintain🧰 good Mens Health!

Date of experience: October 02, 2024

supernaturalman.com logo

Reply from supernaturalman.com

Hi Tayrell,

Thank you for taking the time to review your experience using Supernaturalman! We’re so glad to hear that you enjoy our product and the positive results it has created for you.

Our team is delighted to assist you with any further questions you may have by phone at +1 (800) 251-9316 or by email at support@5gmale.com, 24 hours a day, seven days a week.

Have a great day!

Rated 4 out of 5 stars
Verified

the woman who helped me was the best

the woman who helped me was the best

Date of experience: October 02, 2024

supernaturalman.com logo

Reply from supernaturalman.com

Hi Edwin,

Thank you for being a valued customer here at Supernatural Man. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives.

If you have any questions or concerns, please do not hesitate to contact us by phone at +1 (800) 251-9316 or email us at support@5gmale.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience.

Have a great day!

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