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Superior Care Pet Reviews 204

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality of the products, noting that they are made with high-quality ingredients. Many consumers have observed positive results, such as minimized tear stains, improved coat luster, and resolution of skin issues in their pets. The palatability of the food is also a highlight, with many reviewers mentioning that even picky eaters enjoy the products. Consumers also appreciate the promptness of the delivery service. Moreover, many reviewers have had positive interactions with customer service, highlighting the team's professionalism and readiness to resolve issues quickly. The wide array of products available, including specialized options for specific needs, is another aspect that consumers find valuable.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Great team of professionals who are ready to support you and answer any questions. Very large assortment of products and all are made with high quality ingredients. First impression was great! We wil... See more

Company replied

Rated 5 out of 5 stars
Verified

I have a white dog, I purchase these products to see if it helps minimize the tear stain. So far it is great, I don’t see a lot of build up and my dog loves his treats and dog food. I also purchase... See more

Company replied

Rated 5 out of 5 stars
Invited

Watching my picky doggie Daphne eating so well,is delightful. Plus watching her itching stop and finally getting her white hair luster and shine as never before!

Company replied

Rated 1 out of 5 stars
Verified

The food did not help with tear stains at all. I was anxious to try it and hopeful it would help. I did not intend to get signed up for recurring order until I knew it was working, Now have email... See more


Company details

  1. #26 of 60 best companies in Pet Supply Store

About Superior Care Pet

Written by the company

Superior Care Pet – Trusted Pet Care, Backed by 40 Years of Expertise
At Superior Care Pet, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

204 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

The food did not help with tear stains…

The food did not help with tear stains at all.
I was anxious to try it and hopeful it would help.
I did not intend to get signed up for recurring order until I knew it was working,
Now have email stating order is being shipped .
I reached out to company but am not getting any help .

Date of experience: April 11, 2025

Rated 5 out of 5 stars
Invited

My Bichon- Bella Rose

My Bichon- Bella Rose is SOOO WHITE. I luv this dogfood and so does she

Date of experience: May 10, 2025

Superior Care Pet logo

Reply from Superior Care Pet

Nana,

Thank you so much for sharing!

We're thrilled to hear that Bella Rose is looking so beautifully white and that she loves the food. It's always wonderful to hear when our products make a visible difference!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

Ordering on line is easy

Ordering on line is easy. Delivery is fast! My Maltese love eating Superior Care food!

Date of experience: June 12, 2025

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Reply from Superior Care Pet

Kathie,

Thank you for your kind words!

We're thrilled to hear your Maltese are enjoying the food and that the ordering process has been smooth and convenient.

We appreciate your support!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

Treat once in a while.

Delivery was on time, everything was fresh. Dogs sat around watching me open up the box & watching where I was putting their new toppers. Which has been a real hit. They've tried two flavors so far, the Salmon & Tuna and the Tuna & Sea Bass. I just open a container & squeeze it on top of the Kibble for a treat once inn a while. They love it!

Date of experience: June 13, 2025

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Reply from Superior Care Pet

Rebecca,

Thank you for sharing this!

We're so glad to hear the delivery was smooth and everything arrived fresh. It’s always fun when the dogs get excited for their package - sounds like they knew it was something special!

We're happy to hear the toppers have been a hit, and we hope they continue to enjoy all the flavors.

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

Great team of professionals who are…

Great team of professionals who are ready to support you and answer any questions. Very large assortment of products and all are made with high quality ingredients. First impression was great! We will continue to use other products from their lines as well.

Date of experience: June 13, 2025

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Reply from Superior Care Pet

Evija,

Thank you so much for the wonderful feedback!

We're glad your first impression was a great one and that you appreciate the variety and quality of our products.

Our team is always here to support you, and we look forward to being part of your journey as you explore more from our lines!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

Fast fulfillment of my order

Date of experience: June 11, 2025

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Reply from Superior Care Pet

Deb,

Thank you for your kind words!

We're happy to hear your order was fulfilled quickly.

We appreciate your support!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

Dog food was a fast delivery

Dog food was a fast delivery

Date of experience: June 11, 2025

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Reply from Superior Care Pet

Kim,

Thank you for your feedback!

We're glad to hear your order arrived quickly.

Let us know if there's anything else we can help with!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

Definitely helps with tear stains

Definitely helps with tear stains. And the tiny kibble is perfect for my Papillons little mouths. So many times even what other dog food company's call their small bites, they are not small enough for my littles. And I have had no digestive issues with your product.

Date of experience: June 18, 2025

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Reply from Superior Care Pet

Lori,

Thank you so much for sharing your experience!

We're thrilled to hear that the tiny kibble works perfectly for your Papillons and that it's been gentle on their digestion. It's especially rewarding to know the food is making a difference with tear stains too.

We truly appreciate your support!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

This is the puppy food our Bichon Frise…

This is the puppy food our Bichon Frise Breeder feeds her puppies! So I want to continue feeding our puppy healthy meals! July 8th we’ll be able to bring our little girl home…. we’re excited!

Date of experience: June 09, 2025

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Reply from Superior Care Pet

Penelope,

How exciting—congratulations on your upcoming new addition!

We're so happy to hear you're continuing with the same food your breeder uses. Starting your puppy on a familiar, high-quality diet is a wonderful way to support her transition and health.

If you have any questions as she settles in, we're here to help. July 8th will be here before you know it!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

Fast delivery quality food

Date of experience: June 16, 2025

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Reply from Superior Care Pet

Victoria,

Thank you for your review!

We're glad to hear the delivery was fast and you're happy with the quality of the food.

We appreciate your support!

Warmly,
Superiorcare.pet team

Rated 4 out of 5 stars
Invited

I did have a few issues with my orders

I did have a few issues with my orders. But customer service fixed them very quickly without hesitation. I also had a learning curve in ordering the proper kibble size etc. Pay close attention to the details is my advice.

Date of experience: March 10, 2025

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Reply from Superior Care Pet

Tami,

Thank you for your feedback!

We're glad to hear our customer service team was able to resolve the issues quickly. Ordering the right product can sometimes take a little time to get used to, and your advice to pay close attention to the details is spot on.

We're always here to help if you ever need guidance again!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

This food is great for my Pomeranians…

This food is great for my Pomeranians have more energy my white pom her tear stains are gone there coat is a lot fuller and shiny

Date of experience: May 30, 2025

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Reply from Superior Care Pet

Lisa,

Thank you so much for sharing!

We're thrilled to hear your Pomeranians are feeling more energetic and that your white Pom’s tear stains have cleared up. Fuller, shinier coats and happy, healthy dogs are exactly what we aim for!

Warmly,
Superiorcare.pet team

Rated 1 out of 5 stars
Verified

I didn’t get my package

I didn’t get my package. Been 3 day I have not got my package.

Date of experience: June 06, 2025

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Reply from Superior Care Pet

Orfanelia,

Thank you for your feedback, and we're very sorry for the delay. According to the update from UPS, the package was held up due to a security access issue: "We are trying to get the security access our driver needs for this delivery. Your delivery has been rescheduled for the next business day."

Our representative will reach out to you directly to assist further and ensure the issue is resolved.

We truly appreciate your patience and understanding.

Warmly,
Superiorcare.pet team

Rated 4 out of 5 stars
Verified

So far love the kibble.....not happy…

So far love the kibble.....not happy with the size/amount your dog wet food is.

I honestly I feel it's too expensive and for what we pay, you should it should be in a container, not a pouch, because it's hard to get all the food out. I honestly don't feel for what you're paying.You're getting a good amount of wet dog food topper

Date of experience: June 03, 2025

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Reply from Superior Care Pet

Maureen,

Thank you for your honest feedback.

We're glad to hear your dogs are enjoying the kibble, but we're sorry the wet food didn’t meet your expectations. Your points about packaging and portion size are completely valid—we're continuously working to improve both the value and convenience of our products, and feedback like yours helps guide those improvements.

We'll be sure to pass your comments along to our team for consideration.

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service, always responds back to me when I have questions. Good quality dog food. It definitely helps with tear stains.

Date of experience: June 03, 2025

Superior Care Pet logo

Reply from Superior Care Pet

Leslie,

Thank you so much for your kind words!

We're happy to hear that our team has been helpful and that you're seeing great results with the food, especially with tear stains.

We truly appreciate your trust and support!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Verified

White Dog & Tear Stain

I have a white dog, I purchase these products to see if it helps minimize the tear stain. So far it is great, I don’t see a lot of build up and my dog loves his treats and dog food. I also purchase these products clay mask that will help maintain/minimize the tear stain. This company is great and always has a sample/gift when sending my orders - thank you Superior Care for the added bonus.

Date of experience: June 02, 2025

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Reply from Superior Care Pet

Elizabeth,

Thank you so much for sharing your experience!

We're happy to hear that you've already started to see a difference with tear stain buildup, and that your dog is enjoying the food and treats. The clay mask is a great choice for ongoing maintenance, and we’re glad it’s part of your routine.

We truly appreciate your support and are always glad to include a little something extra with your order!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

Great company with array of products…

Great company with array of products for my grooming needs. From food to combs absolutely enjoy every item and customer service is top notch

Date of experience: June 06, 2025

Superior Care Pet logo

Reply from Superior Care Pet

Olga,

Thank you for your kind words!

We're so happy to hear that you're enjoying the full range of our products - from food to grooming tools. It's especially rewarding to know our customer service has met your expectations.

We're always here to support your grooming needs!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

Superior service and products!

Date of experience: June 09, 2025

Superior Care Pet logo

Reply from Superior Care Pet

Corie,

Thank you so much!

We’re glad to hear you’re happy with both our service and products.

We truly appreciate your support and look forward to continuing to provide the best for you and your pets!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

Lots of products and good customer serice

Superior Care pet has a lot of products that I need for my show pomeranian. Delivery was quick.
I ordered the wrong product by accident and they sent me a return label at no additional charge.
Good customer service.

Date of experience: June 09, 2025

Superior Care Pet logo

Reply from Superior Care Pet

Mar Rose,

Thank you for your kind words!

We're glad to hear our quick delivery and customer service met your needs. It’s great that we could help with the return smoothly.

We appreciate you trusting Superior Care for your show Pomeranian’s needs!

Warmly,
Superiorcare.pet team

Rated 5 out of 5 stars
Invited

Watching my picky doggie Daphne eating…

Watching my picky doggie Daphne eating so well,is delightful. Plus watching her itching stop and finally getting her white hair luster and shine as never before!

Date of experience: May 21, 2025

Superior Care Pet logo

Reply from Superior Care Pet

Maria,

Thank you for sharing this with us!

It’s so rewarding to hear that Daphne is not only enjoying her food but also feeling better and looking her best.

We're thrilled to be part of her transformation!

Warmly,
Superiorcare.pet team

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