Superhairpieces.com Reviews 175

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

Excellent shopping experience! The store’s service was truly impeccable. The staff were very polite, helpful, and willing to assist with any questions I had. The customer service was fast and effi... See more

Company replied

Rated 5 out of 5 stars
Invited

I had a great experience at Superhairpiece, and I just had to write a review to thank the amazing team. From the moment I walked in, Zoya, the receptionist, greeted me with such warmth and prof... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the M104 perm 22mm curls hair system from Superhairpieces and I honestly couldn’t be happier. It’s been incredibly easy to install and manage from day one. The lace base allows m... See more

Company replied

Rated 5 out of 5 stars

Zoya at front desk is always cheerful and greets you with a big smile, not to forget about her prompt reminder for appointments through emails and phone calls which shows her professionalism towards h... See more

Company replied


Company details

  1. #2 of 5 best companies in Hair Replacement Service
  2. #2 of 5 best companies in Barber Supply Store
  3. #19 of 66 best companies in Beauty Product Supplier
  4. #3 of 12 best companies in Hair Extensions Supplier
  5. #7 of 45 best companies in Hair Product Store

Written by the company

Since 1996, Superhairpieces has been one of the leading non-surgical hair replacement system suppliers for men and women at affordable prices and serves both salon and retail clients. We provide top quality human hair wigs, hair pieces, toupee, hair toppers, hair extensions, wig tape, glue and many more wig accessories. Our goal is to consistently perfect our products, and maintain the absolute highest quality in both materials and craftsmanship. We take pride in providing our customers with great quality pieces at great affordable prices, this is the philosophy that we stand by as our company grows day by day. We offer the most cutting-edge and avant-garde technologies such as: invisible hairlines and durable knotting while considering the latest styles at our easily-accessible shops. We also offer a wide range of high quality extensions such as Nail tips, I Tips, Tape on, Machine weft, Hand tied weft and Clip ins, which are conveniently offered in different grades of hair ranging from 3A-6A in order to allow our clients to have various options when making a purchase. Our exquisitely and fine-textured hair are boundless and come in a range of available colors that is suitable for all.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

It's a coin toss with this company.

Have given this company multiple chances and it's literally hit and miss. This last unit started shedding 2 weeks into use. I'll add ive used hair systems for 5 years now, use the proper shampoo and know all there is to extend these to normal use. Low on money as this one failed and photos were obvious of failure, yet they still wanted it shipped back first for "inspection" even with literal bald spots and had the audacity to tell me I could "still order a new one" while waiting on a store credit, as if that meant they were doing me a favor. So I got to spend my 4th of July as a baseball hat man because I didn't have to extra money to afford a new until so fast.
I wish trust pilot allowed images so people could see how fast this unit failed.

Date of experience: June 30, 2025

Rated 5 out of 5 stars
Verified

Service is reliable and fast

Service is reliable and fast

Date of experience: July 02, 2025

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Reply from Superhairpieces.com

Thank you for your feedback! We're glad you found our service reliable and fast. Providing prompt, dependable care is our priority, and your satisfaction means the world to us.
Superhairpieces

Rated 4 out of 5 stars
Invited

Good service by Huma

It was a good service by Huma. Liking my new hair system for now. Huma was very professional and made sure she answered all my questions.

Date of experience: June 19, 2025

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Reply from Superhairpieces.com

Thank you for the kind words! We're thrilled you’re enjoying your new hair system. Huma truly values delivering professional service and thorough care. We appreciate you choosing us!
Superhairpieces

Rated 5 out of 5 stars
Verified

Thanks for your cooperation

Thanks for your cooperation

Date of experience: July 02, 2025

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Reply from Superhairpieces.com

You're very welcome! We truly appreciate your trust and support—it was a pleasure assisting you. Looking forward to helping again!
Superhairpieces

Rated 5 out of 5 stars
Verified

Excellent shopping experience

Excellent shopping experience! The store’s service was truly impeccable. The staff were very polite, helpful, and willing to assist with any questions I had. The customer service was fast and efficient, something you don’t often find these days.

What impressed me the most was the shipping speed! My order was prepared and dispatched almost immediately, and I received it in no time – much faster than I expected.

Overall, I am completely satisfied and will definitely shop again from this store. Highly recommended!

Date of experience: July 01, 2025

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Reply from Superhairpieces.com

Thank you for the glowing review! We’re thrilled you had such a smooth experience—fast shipping, helpful staff, and great service are what we strive for. Can’t wait to serve you again!
Superhairpieces

Rated 5 out of 5 stars
Verified

Great products!!

Date of experience: July 01, 2025

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Reply from Superhairpieces.com

Thanks for the awesome feedback! We’re so glad you love the products—your support truly means the world to us!
Superhairpieces 💕

Rated 5 out of 5 stars
Verified

Amazing

Amazing product and the delivery is so fast
Thank you Phil

Date of experience: July 01, 2025

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Reply from Superhairpieces.com

Thanks so much for your kind review! We’re thrilled you loved the product and that it reached you quickly. Phil will be happy to hear your appreciation—it means a lot!✨
Superhairpieces

Rated 5 out of 5 stars

Easy to order

Easy to order. Got here is just a few days when I needed it

Date of experience: June 30, 2025

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Reply from Superhairpieces.com

Thank you for the great review! We're so glad the ordering process was smooth and that your item arrived quickly when you needed it—your satisfaction is our top priority!✨
Superhairpieces

Rated 5 out of 5 stars
Invited

It.s good i like homa is the good one

Date of experience: June 04, 2025

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Reply from Superhairpieces.com

Thanks so much for your feedback! We're thrilled to hear you enjoyed Huma. It's always great to know our efforts made a positive impact. Hope to welcome you back soon!
Geeta-Superhairpieces

Rated 5 out of 5 stars
Invited

Fantastic Service and Truly Caring Staff!

I had a great experience at Superhairpiece, and I just had to write a review to thank the amazing team.

From the moment I walked in, Zoya, the receptionist, greeted me with such warmth and professionalism. She made the whole process smooth and welcoming — you can tell she genuinely cares about the clients and goes above and beyond to make them feel comfortable.

A special shoutout to Huma — her work is absolutely brilliant. She’s not only highly skilled but also incredibly patient and detail-oriented. She took the time to understand exactly what I was looking for and styled my hair system with precision and care. I left feeling confident and genuinely happy with the results.

If you’re considering a hair system or need maintenance, I highly recommend Superhairpiece. The service is top-notch, and the people truly make the difference!

Date of experience: June 24, 2025

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Reply from Superhairpieces.com

Thank you for the glowing review! We’re thrilled Zoya and Huma made your visit so memorable. Your kind words mean the world, and we can’t wait to welcome you back!💕
Geeta-Superhairpieces

Rated 5 out of 5 stars
Invited

Ready to Go !

Always have a hair system in stock and ready to go. The delivery time is quick too

Date of experience: June 21, 2025

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Reply from Superhairpieces.com

Thanks for your review! We're glad to always have what you need on hand with fast, reliable delivery every time. Your support truly means the world to us! 💕
Superhairpieces

Rated 5 out of 5 stars
Invited

Hair unit

The woman I talked to was great. Solved my problem with no hesitation. Excellent service and professional

Date of experience: June 20, 2025

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Reply from Superhairpieces.com

Thank you for the wonderful review! We're so glad to hear our team member provided prompt, professional service and resolved your issue smoothly. Your feedback means a lot to us!
Superhairpieces

Rated 5 out of 5 stars
Invited

Lissette is a great associate

Lissette is a great associate. She makes sure that every order is perfect!

Date of experience: June 13, 2025

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Reply from Superhairpieces.com

Thank you for the kind words about Lissette! We're thrilled to hear she’s making a positive impact by ensuring every order is perfect. Your support means a lot to us!
Superhairpieces

Rated 5 out of 5 stars
Invited

I love the hair

I love the hair! This will be my second system and I couldn't be happier!

Date of experience: June 16, 2025

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Reply from Superhairpieces.com

Thank you so much for your kind words! We're thrilled you love the hair and chose us again. Your support truly means the world to us! 💕
Superhairpieces

Rated 5 out of 5 stars
Invited

Customer care

Very supporting after sale service team who not only support along the way but also take responsibility if something goes wrong and care about customer satisfaction.

Date of experience: May 17, 2025

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Reply from Superhairpieces.com

Thank you for your kind words! We're thrilled our support team could be there every step of the way. Your satisfaction means everything to us—we’re always here when you need us. 🌟
Superhairpieces

Rated 5 out of 5 stars
Verified

Very good service and a quality…

Very good service and a quality product.
Just keep doing what you are doing

Date of experience: June 02, 2025

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Reply from Superhairpieces.com

Thank you for your kind words! We're thrilled you appreciate our service and product. We'll continue striving for excellence to meet your expectations. Your support means the world to us!
Superhairpieces

Rated 5 out of 5 stars
Verified

Had my product in stock and came in on…

Had my product in stock and came in on time. I am wearing my product and it looks great on a 78 year old msn.

Date of experience: June 02, 2025

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Reply from Superhairpieces.com

Thank you for your wonderful review! We're delighted your product arrived on time and looks great on you. Your satisfaction means everything to us, and we appreciate your support. Enjoy wearing it!
Superhairpieces

Rated 5 out of 5 stars
Verified

Received exactly what I expected

This was my first order and I received exactly what I was looking for. The quality is perfect . Their shipping is quick. Their customer service is also good and you can expect quick response

Date of experience: May 31, 2025

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Reply from Superhairpieces.com

Thank you for your feedback.
Superhairpieces

Rated 5 out of 5 stars

Superhairpieces M104 Perm 22mm Curls – 5 Stars

I’ve been using the M104 perm 22mm curls hair system from Superhairpieces and I honestly couldn’t be happier. It’s been incredibly easy to install and manage from day one. The lace base allows my scalp to breathe, which is a huge bonus for comfort and wearability, while the poly rim gives just the right amount of structure and security. It also feels like it will really hold up over time – definitely built for longevity.

I chose the colour 1B with 10% grey, and the match is absolutely spot on. Even my barber was floored by how realistic it looked once styled – he said the subtle grey gave it an even more natural appearance, which I completely agree with.

The perm itself is long-lasting and low-maintenance, and I’ve now found the perfect set of products to keep the curls looking luscious and healthy. I’m using tape for attachment and comfortably get 2 to 4 weeks between installs with no issues at all.

Overall, this has been a game-changer for me. Comfortable, natural-looking, durable – I’d recommend it to anyone considering a hair system.

Date of experience: April 03, 2025

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Reply from Superhairpieces.com

Thank you for your wonderful review! We’re delighted that the M104 perm 22mm curls hair system has met your expectations in comfort, durability, and realism. Your feedback inspires us to continue delivering high-quality, natural-looking hair solutions. We truly appreciate your support!
Superhairpieces

Rated 5 out of 5 stars
Verified

Quick fast efficient

Quick fast efficient

Date of experience: June 02, 2025

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Reply from Superhairpieces.com

Thank you for your feedback! Glad you love the comfort, durability, and realism!
Superhairpieces

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