Star Board Reviews 2

I have and had a lot of Starboard SUP-boards and sofar happy. But when you have a guarantee issue customercare not existing. They sell the boarde and have no post sell care. My 2 new Spice boards 2024 have such a thin carbon cape and no sandwich construction, that we have footprints on them. we weight 73 and 53 kilos and this usually only happens with custom boards. well, I claimed my seller and starboard directly and they don’t reply nor anything - they don’t care once sold. very disappointing. in the future we will change brand.

Date of experience: September 20, 2024

In December 2022 I purchase a Starboard carbon SUP paddle from Brettsport. Unfortunately the paddle broke after 8 months.
I contacted Brettsport, who responded immediately and with whom I have been in good dialogue until the matter was resolved.
We have many Starboard products in the family because we have been super satisfied with the quality.
Brettsport and Starboard has now sent me a new paddle to replace the one that broke. That tells me that Starboard stands behind their products, and that's why Starboard is still the family's favorite brand

Date of experience: October 09, 2023