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Company details

  1. Adventure Sports Center
  2. Bag Shop
  3. Climbing Club
  4. Running Store

Information provided by various external sources

For the love of outdoors! Summit Creek supplies quality gear for your adventurous life, and wherever it leads. We tend to base our concepts off the land. Let us connect you with your passions.


Contact info

3.7

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

Good products fair prices good people…

Good products fair prices good people to work with

Date of experience: March 01, 2021

Summit Creek Shop logo

Reply from Summit Creek Shop

Hey Charles! Thank you so much for the nice words and being apart of the Wolfpack. We will continue to give you great service and provide the best content and gear the net has ever seen. Stay adventurous my friend and opt outside 🐺

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Rated 1 out of 5 stars
Verified

Horrible experience

Horrible experience. Product is horrible and customer service is making excuses as to why a $30 ring looks like a gumball machine ring. The two rings ordered look nothing alike although they should only be different colors. Absolute huge waste of time and money.

Date of experience: December 08, 2020

Summit Creek Shop logo

Reply from Summit Creek Shop

Hello Mindy,

We are extremely sorry you had a bad experience with our shop. We went over the email thread of your ring purchase with Alex T, and his customer service with your order was very professional and courteous even if the rings were defected or not what the customer wanted. We strive for excellent customer service, tending to every need of the customer on their purchase. We apologize that your ring purchase did not work out, but we would like the same respect on our products and staff as we give every single customer in our shop. Please reconsider your review. Thank you Mindy, and we hope we can service you in the future.

- Summit Creek Shop Staff

Rated 3 out of 5 stars
Verified

I'm giving this product 3 stars because…

I'm giving this product 3 stars because it was the 2nd ring sent to me and still looked as awful as the first one. The design painted on the ring just doesn't look anything like the pictures or the rings in the videos.

Date of experience: November 03, 2020

Summit Creek Shop logo

Reply from Summit Creek Shop

Hi Jennifer! Well, that's not what we want to hear. In all seriousness, we apologize that you feel this way. This is a service review, as you should leave a product review, as this reflects on our overall service and company image. You can always change your review here on our service and company. But we want to do right by our customers and let our supplier know how we can improve. Can you explain what was awful about the rings? We have some mixed reviews, yet we know how these rings can glow and look pretty awesome. Since they are pure resin rings, some batches may differ from others. Anything we can do to make you happy Jennifer, that is our goal. Thanks for the review!

Rated 5 out of 5 stars
Verified

First time ever ordering from this site…

First time ever ordering from this site and it won’t be my last! My order shipped within days and I was so excited. The company contacted me to see how I liked my order. Love the customer service great job!

Date of experience: June 06, 2020

Summit Creek Shop logo

Reply from Summit Creek Shop

Hi Eileen! We came back to your review and just wanted to thank you for your support. Your kind words and experience are why we are in business in the first place. Here is a nice promo code for you. Use "WOLFPACK15" at checkout for 15% off your next order. Thank you again, we hope you are doing well :)

Rated 5 out of 5 stars
Verified

Ordered The Deerly Loved Plaid Romper…

Ordered The Deerly Loved Plaid Romper for my grandson. It shipped quickly. Great quality. It is adorable.

Date of experience: May 28, 2020

Summit Creek Shop logo

Reply from Summit Creek Shop

Hi Margaret! We came back to your review and just wanted to thank you for your support. We are so glad you are enjoying the Deerly Loved Romper, as this is the perfect time of year! Here is a nice promo code for you. Use "WOLFPACK15" at checkout for 15% off your next order. Thank you again, we hope you are doing well :)

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Rated 4 out of 5 stars
Verified

Great service!

Date of experience: May 27, 2020

Summit Creek Shop logo

Reply from Summit Creek Shop

Hi William! We came back to your review and just wanted to thank you for your support. We pride ourselves on top notch service for our customers. Here is a nice promo code for you. Use "WOLFPACK15" at checkout for 15% off your next order. Thank you again, we hope you are doing well :)

Rated 5 out of 5 stars
Verified

Great place and good people

Great place and good people. I will definitely use them again in the future.

Date of experience: May 27, 2020

Summit Creek Shop logo

Reply from Summit Creek Shop

Hi Justin! We came back to your review and just wanted to thank you for your support. We are so happy you enjoyed our service. Good people and fun is why we are in business in the first place. Here is a nice promo code for you. Use "WOLFPACK15" at checkout for 15% off your next order. Thank you again, we hope you are doing well :)

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