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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the prompt delivery service and the high quality of the products. The customer service team is frequently mentioned for being knowledgeable, helpful, and for going above and beyond to meet customer needs. People highlight the service department, emphasizing the impeccable work and the willingness to address any issues without hesitation. Consumers also value the wide selection of products available and the competitive pricing. However, some reviewers have reported issues with their orders, such as missing items or delays in shipping, and ambiguous order management. Despite these issues, many customers express their loyalty to the company, citing years of positive experiences and consistent customer service.

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Rated 1 out of 5 stars
Verified

It’s been over three weeks and I still haven’t received the biggest part of my order, and the lights are needed for work, emergency purposes

Rated 5 out of 5 stars
Verified

Shipping was very prompt. Told customer service what I would be using lights for and they they suggested the Feneix Fusion S which was very useful.

Rated 5 out of 5 stars
Verified

I have worked with Strobes N More for over 4 years now as part of a fleet manager. Their service is on time, work is impeccable and if there was ever an issue, they addressed it with no questions as... See more

Rated 5 out of 5 stars
Verified

I received my product in time packaging was in perfect condition no damage or issues with the product


Company details

  1. #2 of 3 best companies in Police Supply Store
  2. #57 of 107 best companies in Electronics Store

Written by the company

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 69% of negative reviews

Typically replies within 2 weeks


Rated 2 out of 5 stars
Verified

they did not send me the rite control…

they did not send me the rite control box that i need to use this light bar, still waiting it has been going on 4 weeks

Date of experience: May 21, 2025

Strobes N' More logo

Reply from Strobes N' More

We’d like to provide some clarification regarding your recent return.

The CCP9 unit that was shipped to you was part of your original order. We understand that you intended to exchange it for a CCP. However, when we received the CCP9 as a return, the original product box had been used as the shipping box and was covered with fourteen (14) postage stamps.

As outlined in our return/exchange policy, all returned items must be received in their original packaging, free from markings, labels, or damage. Unfortunately, because the product packaging was altered, we were unable to process the exchange and have returned the item to you.

Rated 1 out of 5 stars
Verified

I have not received my order yet .

Date of experience: May 20, 2025

Strobes N' More logo

Reply from Strobes N' More

Thank you for your order. Your order shipped the day after it was placed; however, we understand that it took longer than expected to reach you.

As we are located in Westerly, Rhode Island, and your shipping address is in Australia, international transit times can vary significantly due to customs processing, carrier logistics, and geographic distance. While we regret the extended delivery time, this aspect is unfortunately outside of our control.

Rated 5 out of 5 stars
Verified

The Best !!!!

Great company. Great customer service knowledgeable staff..
Go above and beyond
Had done a full Whelen core system with them . Thank you

Date of experience: May 21, 2025

Rated 5 out of 5 stars
Verified

Never an Issue with Stobes N More

I have worked with Strobes N More for over 4 years now as part of a fleet manager. Their service is on time, work is impeccable and if there was ever an issue, they addressed it with no questions asked. They have fixed what others have poorly installed.
They only use equipment that is meant to last and definitely worth the extra cost. The service department always explains what work they would be doing so I had a clear understanding of what was being done. Do not hesitate to have Strobes N More be your go to for all vehicle installations!!

Date of experience: April 18, 2025

Rated 4 out of 5 stars

I have been using Strobes N' More…

I have been using Strobes N' More equipment for almost a year and a half, so I can honestly tell you what's what. I took it for personal use - I installed it on my company car (I work in a security company, sometimes I go out on calls where I need to mark a car on the road). Before this tried several other brands, but either the light is weak, or the assembly is so bad. So I decided to invest in something reliable.
Took two main products from them: E6 line (LED strobes) and E Series Mini Lightbar.
The first thing I liked was the power of the light. Even during the day, in bright weather, the flashes can be seen far away. It's not just flashing for the sake of a tick - it really marks the car. At night - in general as a spotlight. In the settings you can choose different flash modes, it is convenient for different tasks. Mounting is clear, quality wiring, with normal protection from moisture (for me it was critical, as I am often in the rain and snow). The fasteners are also good - they have not fallen off once during the whole time, even with frequent washing.
The case is made of durable polycarbonate, not cracked and not clouded (I had a problem once on my old equipment when the light gets cloudy over time - I didn't notice such a problem here). Power supply is stable, even when the car was parked in winter at -15, everything started normally.

Date of experience: April 17, 2025

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