Jason Fitzgerald Reviews 13

TrustScore 2 out of 5

1.9

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Company details

  1. Running Club
  2. Personal Trainer
  3. Physical Fitness Program
  4. Running Store

Information provided by various external sources

Injury Prevention and Running Coaching to Race Faster


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
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2-star
1-star

Rated 1 out of 5 stars

Unauthorised Payment taken

I had subscribed to the Team Strength Running plan then I decided to cancel and I received a cancellation email. An unauthorised payments after canceling so I contacted Strength Running to get it rectified as mistakes happen. Does not respond to emails did responded to messenger but denied taking an unauthorised payment stating I had not cancelled properly. However I had received a cancellation email stating no more payments would be taken prior to the unauthorised payment being taken. Avoid!

Date of experience: April 01, 2023

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Rated 1 out of 5 stars

Horrible experience

Horrible experience. Website is difficult to navigate. I thought I’d canceled my subscription but it seems I hadn’t. Emailed Jason a very bland email and got a a VERY snippy, terse reply giving no help how to actually unsubscribe!

Date of experience: January 02, 2023

Rated 1 out of 5 stars

Poor presentation. Tough to follow. Refund policy not honored.

Final email sent directly to Jason in an attempt to request my 30 day money back guarantee refund. I 100% agree with the other 1 star reviews on here and wish I had checked this site before purchasing!!

“I’ve never had such a difficult time trying to return something that didn’t work for me 🙃

Looks like I’m not the only one. 👎

***Trust Pilot link***

Do you need a record of all 4 workouts from the first 2 weeks to meet the refund requirements?

At this point, I might request the refund through my VISA -or- possibly offer you some grace and let it go because really…I can afford it and looks like your internet business is a hot mess.

Text/video descriptions are not enough for *most* beginners to execute each movement safely 🤷🏻‍♀️

You might be a solid coach in person, but your online presence is a disappointment and disservice to runners that want to build new skills. You can do better and I sincerely hope you will in the future. Happy Holidays.”

Date of experience: November 25, 2022

Rated 1 out of 5 stars

He is a thief!

I wouldn't even give this one star. I purchased the injury free program and got nothing. I have emailed a dozen times with no response. I really wished I read these reviews before wasting my hard earned money. This will be reported.

Date of experience: January 18, 2022

Rated 1 out of 5 stars

Disrespectful, no money back guarantee, do no recommend

The custom plan was as promised - a marathon training plan with workouts, paces, etc. It wasn't quite written for the laymen (or lay woman) so naturally I sought clarification. I was really disappointed with his condescending, disrespectful correspondence I received - curt replies. He advertises guaranteed satisfaction and a 30 day guarantee, but denied me a refund - much like the previous reviews I am reading.
A part of me feels much of what you are purchasing is templated and he is plugging in numbers. I imagine he felts nuanced by my question based on his responses. He should work on expanding his team to answer consumer questions rather than his current approach.

Date of experience: May 05, 2021

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Rated 1 out of 5 stars

SCAM/CON ARTIST

Jason Fitzgerald is a con artist. I purchased his program Injury Prevention for Runners for $179 only because I saw it had a 30 day money back guarantee. Boy was I fooled. Even though a money back guarantee is a money back guarantee PERIOD, he has no intention of refunding my money unless I can prove I tried the program. WHAT? How is that even done? I had emailed him about a week after I purchased it and said that due to knee osteoarthritis, I was unable to do alot of what he suggested (lunges, twisting lunges, squats, long runs to name a few). I told him I was limited to no more than 3 days a week of running with 3-5 miles each time. He advertises "if you are not happy, I am not happy" which apparently is a hoax. Maybe Mr.Fitzgerald has money to throw around (and I imagine if he is stealing people's money like this, he does), but most of us work hard for what we have and don't appreciate being scammed. Also, I was expecting to receive actual books, but instead just got a bunch of PDF files. Since I requested a refund a second time, I have heard nothing. I am sure he blocked me and obviously has no intention of refunding my money. This is a total scam and should be ashamed of himself for ripping hard working people off. You know what they say about karma. I also plan on reporting him to the BBB. This person should NOT be in business!!

Date of experience: March 04, 2021

Rated 1 out of 5 stars

Jason is a scam

Jason is a scam

He advertises his courses online and lists 30 day 100% guarantee policy. I did fell to his add and tried his strength program. It was ok-ish, i didn't like it after two weeks and asked for a refund. He answered once with some BS and after that completely ghosted me. I had to request a paypal refund and will follow up with a BBB complain.

Date of experience: September 15, 2020

Rated 1 out of 5 stars

What a guy

What a guy. He has no clue how to interview, write, and he doesn't even write about anything new. Everything he sells is available on the Internet for absolutely free. I gave his course a chance because he promised a refund should I not like his course. Too bad I believed him because apparently you must demonstrate that you have really done what you were told to do. How should I do it, I asked him. Too bad I got no response. Yeah, he just tricked me out of some money, but this review is (hopefully) going to cost him more than that 90 dollars.

Date of experience: June 11, 2020

Rated 2 out of 5 stars

The content is okay

The content is okay, but the practice of spamming products via his email "newsletter" and his known issues with the "books" he sells and the refund policy he never honors is ridiculous.

Date of experience: November 15, 2019

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Rated 1 out of 5 stars

DANGER: "Nutrition for Runners"

I had purchased "Nutrition for Runners: Full Package" through the Jason's website, using a link he provided to me via Facebook messenger.

Within the website it shows a photo of 5 books, uses the term "book", which according to the Merriam-Webster Dictionary is "a set of written, printed, or blank sheets bound together between a front and back cover". After reading the material I purchased the books for $149, using the "Join Today" button located by the description of the product.

Right below that button is the following: "30 Day Refund Guarantee!: Our 30-Day Refund Guarantee If you’re not happy, we’re not happy. Our guarantee is simple: use this program and see for yourself if it works. If it doesn’t help you get more energized, healthier, and feel like a stronger runner, just show us you put in the work within 30 days and we’ll refund 100% of your money (we’ll even eat the credit card fees). We’re confident this program will help you become a better runner: better fueled, with enhanced recovery and more energy. Simple as that. If it doesn’t, you deserve a full refund."

This led me to believe that I was purchasing a set of 5 books and that I would have the opportunity to have my money refunded if I was dissatisfied.

After later corresponding with the owner, Jason, I discovered that I was not in fact receiving books, only .pdf files via a website which I would access with a username and password. I was very disappointed to learn this, as I had been previously led to believe that I was in fact receiving a set of 5 books.

When requesting a refund (well within the 30 day window of purchase) I was declined and was told that I should have read the fine print at the very bottom of the page I purchased the product from. The information that he is now presenting to me to support his denial of my request for refund is not at all clear or readily available to the consumer. This is an unfair business practice and I feel that his advertising of both the product and the 30-day refund guarantee is incredibly misleading.

After having been denied my request once, I logged on to the website to see if there had been refunds applied to my account. There haven't been, but what I did notice is that my access to the .pdf library has been revoked. Not only did I pay $149 for something that was completely different than what I received, I no longer have the .pdfs that he sold me.

This is not okay.

Date of experience: November 13, 2019

Rated 1 out of 5 stars

JASON IS A FRAUD.

JASON IS A FRAUD.

Being a disabled person, it took me a very long time to save up for buying Jason's course on injury prevention. In the meantime, I read a lot of articles and a few books on the subject.

When I finally bought the program, I was instantly disappointed. For a 179 dollars, I got a bunch of .pdf files, which he advertised as being books. His main book, the injury prevention program is 40 pages long, and then 30 pages of pictures. No table of content, very poor quality overall. Another part of the program is audiofiles of interviews he made, but Jason is not good at conducting interviews, so these are of little use.

Jason advertises that he has a money-back-satisfaction guarantee, "If you are not happy, I am not happy". I wrote to him that I was not satisfied with the program, and that I would like a refund. I did this a few days in, having read all the material. I gave him several reasons why I was not satisfied, one of them being, that I did not feel that I learned anything new from the program.

He replied "you are false", and at the same time "runners don't need new information, they need effective information". I am not sure what that even means. He said I had to live up to his requirements to get a refund. I had to prove that I used the program.

So I did this for a month, logging everything in a training log. I mailed it to him, and he replied:

"You clearly did not read any of the course, and you did not follow any of the advice."

And that was basically it. It has not been possible to communicate at all with Jason. He is dead set on keeping the money. I wrote a few mails, but his final conclusion was "you say that you did not learn anything new, which is not a viable reason to receive a refund."

I have never been so disappointed with a purchase I made. But I am shocked at how rude and impolite a person Jason is. He truly do not care about his customers, as you will see if you google him. He is consistently rude to those who try to make claim of the refund.

It almost seems like he is delusional. He says that all his customers are happy, and therefore those who are not happy must be fake, trying to take his money. How ironic is that.

Conclusion:
1. Do not buy his programs. A few hours on the internet will provide you with much more, better and free information on running.
2. Do not expect Jason to be willing to communicate with you if you aren't happy.

In the second mail Jason ever wrote me, he states: "I wouldn't be able to do my job, if every client demanded that level of personal attention."

I had asked him, how he thought I had completely failed to demonstrate how I implemented the program.

Date of experience: August 31, 2019

Rated 1 out of 5 stars

Disappointed to say the least

The program of his costs quite a lot and so I was in two minds about getting it, but since he "offered" the option of money refund saying it's a "solid guarantee" I decided to give it a shot. After all, I would get my money back if it turned out to be a complete rubbish that won't help, right?
Wrong.
It turned out to be far from perfect. In fact, there is nothing I wouldn't know from free sources. But that's only the beginning.
Not only did it suck - I mean seriously, the way these recording are made... No hard feelings but it's a complete rubbish made just for sake of making it.
I thought I will give it a shot anyway, for four weeks - since there was time limit of 30 days to ask for the money back.
Well so I did. Didn't help.
I asked him for a refund and got response: "we don't offer refunds for any reason. Since Injury Prevention for Runners is a digital program, you don't "return" anything with a refund."
Make up your own minds about it.

Date of experience: June 04, 2019

Rated 1 out of 5 stars

Waste of time with FAKE refund policy

Make sure you have hours and hours of time to read the endless gibberish in Jason's e-books. This program is a complete waste of time. It takes hours just to figure out what you're supposed to read in his program. There's no search options, there's no way to take notes or any efficient way to follow his so-called program. All of it, btw, is just copied from other free sources. Save your money and just search for what you need on Youtube and you'll get much better advice for free. WARNING - if you're foolish enough to pay him, there's no return policy and he'll fight you and your credit card company to make it very difficult for you to get your money back. This guy is just a con-man that tricks runners to pay him because they got injured.

Date of experience: September 07, 2018

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