Hollyland Technology Reviews 78

If I can give more stars, I would best to do it and I’ve used two different microphones before this. But BEST TO DO IT

Date of experience: June 26, 2025

Hollyland was responsive and the product is outstanding. Highly recommend the Solidcom SE. I hope they will consider a different shipper; FedEx was horrible.

Date of experience: June 26, 2025

The company is staffed by individuals who ARE there to assist its customers. Messages are ALWAYS responded to quickly and orders are processed promptly and sent quickly and safely. There isn't much to add to this. I've
been a Hollyland customer ever since I found them at a trade show and will continue to their customer! That was three or four years ago! I also need to add one other thing: their products are wonderful!

Date of experience: June 24, 2025

The product I received was very good , and help alot with the productions I am doing , I am also doing a unboxing on the product Ill send it to you guys to view. and If my platform grows enough to be partner or sponsored with some of your new equipment feel free to contact me , Im always open to showcasing new equipment

Date of experience: May 27, 2025

Great experience with the microphone, horrible with the support.
I've asked only a simple thing: where can I buy the usb-c receiver, as I've lost it.
They start told me to login on the site, open a ticket, write a request to the after sale etc.. now I can't even login cause the site have a bug and doesn't charge the captcha.

Date of experience: June 04, 2025

I paid over $2800 on April 24 for a product I have not yet received.

Date of experience: April 25, 2025

The Hollyland Lark M2 lavaliere mics are incredible! They are a a massive bargain, high quality voice recording, superior noise reduction, incredible wireless range. The one and only issue I have is that there is no way to send the 2 mics to separate inputs. Both mics are sent to your recording app as a mono file. If they could update the receivers to allow for true stereo recording they would have one of the greatest mobile mic kits ever!

Date of experience: May 27, 2025

I bought the combo mic set and it works good. I had so many questions for the support team and they came through with so much assistance every time! Worth the mid price!!

Date of experience: April 25, 2025

Looking back at it after weeks had passed, I realized I never got one in the mail. I've been too busy to pay attention if anything was dropped in front of the house, but I check my mailbox every few days. I did not even get the product, and you guys constantly remind me to send a product review. Thank you

Date of experience: April 25, 2025

The service needs to be improved!!Overall average experience

Date of experience: May 15, 2025

I bought the Lark M1 mic expecting it to work out of the box — it didn’t. I spent nearly a month in back-and-forth communication with Hollyland support, which turned out to be completely unhelpful. Their responses were repetitive and led nowhere. No real troubleshooting, no clear guidance, and no accountability.

They even asked me twice to record a video showing my setup — which I did — but it made no difference. I also submitted an after-sales support ticket through their website, which was canceled without any follow-up.

The product never worked as advertised. I missed an important recording deadline and had to spend over €100 on another microphone just to complete my work.

Hollyland was a complete waste of time and money. I cannot recommend Hollyland — from product to support, the experience was a total failure.

Date of experience: May 12, 2025

I bought a Hollyland Lark M1 Directly from Hollyland. It didn't work. Even after adjusting the recording volume, recordings remained so low.

I sent multiple (5) emails requesting a refund. They simply kept sending responses on how to trouble shoot.

NEVER buy their product!!!

Date of experience: May 01, 2025

Quality equipment and quick shipping.

Date of experience: May 02, 2025

In fact, it's the kind of brand that makes good products, but can't be contacted. No after-sales service, no response, just ghosts. If their products weren't good, they'd be out of business by now.

They advertise products that are released 2 years later by their suppliers.
That's the impression I get.

Date of experience: January 13, 2025

Our standard XLR to 3.5mm jack adapter did not provide a clean and quiet connection, so we turned to Hollyland. The selection and purchase could not have been easier. A notice of shipment and delivery tracking kept us informed about the progress and the shipment arrived ahead of schedule. The adapter works quietly and flawlessly with our Hollyland Lark Max kit to connect the wireless mic receiver to the sound systems in our meeting room, the Parish hall and the Nave of the church. The way it should be!

Date of experience: March 26, 2025

At 3 AM on January 15th, I ordered a set of equipment from their personal sales representative. They promised to send me a payment link by the following Tuesday (January 21st, since their sales team would be on holiday starting January 22nd). However, even by January 23rd, my inbox remained empty—I received no payment link at all.

During this time, I reached out to the official personal sales representative twice, with my last inquiry on January 20th. He told me that he was already on his way home for the holidays. Left with no other choice, I contacted Hollyland’s official customer service in China.

The customer service team in mainland China was very polite. I understood that they had no authority to handle this issue, and all I needed from them was a final deadline. But when I found out that the entire company was on holiday, I was dumbfounded. Hollyland’s Chinese customer service said they would report my situation to the leadership and provide feedback. Ironically, their leadership’s response was dismissive and indifferent: "If you're in a hurry, you can buy it on Amazon."

I acknowledge that purchasing directly from the official personal sales representative (as advised by their customer service) is slightly cheaper than buying from any platform. But I am not short on money, nor do I care about saving a few dollars—I care about attitude. Had I known from the start that buying from their official personal sales would require waiting nearly a month or longer, I would have immediately chosen Amazon or their official website. The main reason I didn’t purchase from Amazon during my waiting period was that I thought this purchase would count as personal sales performance. To me, this was a matter of integrity. Little did I know that they didn’t care about this minor performance metric—only I did.

At this point, I seriously question whether a company that has failed to send me a simple payment link for over a week is capable of providing reliable after-sales service. If a company isn’t even proactive when it comes to taking customers' money, how can they be trusted to handle product support?

I have since purchased the product from Amazon, but that doesn’t change my disappointment with Hollyland’s treatment of individual buyers. Just because our purchases aren’t as expensive as those from large production teams or companies doesn’t mean we should be ignored.

It’s disheartening to see a brand show such disregard for small-scale customers.

Finally, to this day, Hollyland still has not sent me any official payment link.

Date of experience: February 05, 2025

I originally lost one of my lark two microphones and were able to purchase another one although the price was pretty steep. I was able to program it and now my podcast is back up and running perfectly. I really thank you for this. Looking forward to many hours and many days of clear audio, using my lark two microphones

Date of experience: December 27, 2024

I needed a relatively high end and reliable lavalier microphone mainly for posting youtube content. Saw many good reviews on this product and decided to purchase it. I am indeed pleasantly surprised with the quality of the product and all the accessories it comes with, considering the price point too.
I also had a nice and shopping experience on hollyland website. I am very happy with the purchase.

Date of experience: December 27, 2024

Ordering and delivery was on point.. received product in time for a project that it was needed for

Date of experience: December 26, 2024

Support was great, service was great, and I love the product.

Date of experience: December 26, 2024