StockX Reviews 207,134

TrustScore 4.5 out of 5

4.3

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for providing access to hard-to-find collectibles and ensuring the authenticity of items through a verification process. People highlight the fast shipping and continuous updates on order status, which contribute to a positive buying experience. The prices are considered reasonable compared to other online resellers. Consumers also value the professional service and communication provided throughout the purchasing process. However, some reviewers report issues with order cancellations and the verification process. Some customers express concerns about receiving items that do not match the described condition, such as damaged or used shoes. A few reviewers mention negative experiences with customer service, particularly regarding returns and exchanges. Despite these issues, many customers remain satisfied with StockX, praising its reliability and quality.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

As others have said - delivery was fast (unsure if it came from US but might as well have come from UK was so quick) within a week and trainers look good quality and genuine. Bought Adidas Terrex Ag... See more

Rated 4 out of 5 stars
Verified

The order process was easy to follow and use. I did not like the price I paid for my shoes because it was almost twice the original price once you add tax and “verification” fees from Stock X. However... See more

Rated 5 out of 5 stars
Verified

Stock X is where you’ll find those hard to get collectibles. I bought the Skullpanda L’impressionnisme series (complete set) from Stock X. The price was not too expensive from other online resellers.... See more

Rated 5 out of 5 stars
Verified

Recently found Stocks through search engine as i wanted to buy sneakers that are not available at the shops anymore. Everything was explained well for a first timer. The bidding/buying went smooth and... See more


Company details

  1. #36 of 70 best companies in Shoe Store
  2. #27 of 33 best companies in Collectibles Store
  3. #67 of 107 best companies in Electronics Store
  4. #54 of 104 best companies in Fashion Accessories Store
  5. #11 of 23 best companies in Handbags Shop
  6. #31 of 47 best companies in Watch Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.

StockX Verified

Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.

Learn more about our Verification process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.

StockX
Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

StockX

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

A Verification Process You Can Trust

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

StockX Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.3

Excellent

TrustScore 4.5 out of 5

207K reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Reliable

Something happened with a seller, and StockX found someone else ASAP before I even noticed, I was able to get the same item I wanted with no extra cost.

1000% would use this site in the future if they got what I need

Date of experience: June 26, 2025

Rated 4 out of 5 stars
Verified

Great Experience…

The order process was easy to follow and use. I did not like the price I paid for my shoes because it was almost twice the original price once you add tax and “verification” fees from Stock X. However, I appreciated the verification process because it ensures that my shoes are legit. The shoes look great and fit even better.

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

I put a bid in for the Nike foamposite…

I put a bid in for the Nike foamposite Penny Hardaways and the seller took the bid at $140 and the shoes go in the store for $240. It was so much cheaper and delivered right to me. The shoes are verified real because of StockX is a company that stands by their word and any products that are sold through the website. Love the company and my new shoes

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

Fast delivery

Great, fast and easy to order/ get what you want. I feel safer getting verified/authenticated products w|: stock x. SUPER fast delivery.

Date of experience: June 25, 2025

Rated 4 out of 5 stars
Verified

My shoes was labeled new but...

My shoes was labeled new and was pretty much like new except there was a few scuffs on the shoes on the back. They weren't bad enough to where I would complain much but just something I noticed. Otherwise it was perfect! Not a long wait time and the shoes came earlier than expected!

Date of experience: June 26, 2025

Rated 5 out of 5 stars
Verified

My experience

Product came quick, in great condition and just like how it was describe and exactly how i wanted it and expected it to be.

Date of experience: June 26, 2025

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