stepabovemassage.com Reviews 29

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Really enjoyed the deep tissue massage. Katrina is a wonderful and professional masseuse. She listened to my points of focus and focused on them plus other areas I didn't know I needed.

Rated 2 out of 5 stars

Massage therapists were not friendly, and barely communicated beforehand, during, or afterwards. And the room was very cold and the tables were not comfortable. They delivered a decent massage, but t... See more

Rated 3 out of 5 stars

Decent massage, but phone went off 5 times in our one hour session. The floors and equipment creek with every move, which kind of ruins the relaxation.

Rated 5 out of 5 stars

Caitlin did a superior job. Top tier. I was beyond sore before walking in from extensive workouts and stress. I walked out feeling like a new person. She did an outstanding job with my deep tissue mas... See more


Company details

  1. Massage Spa

Written by the company

Step Above Massage is one of the best massage clinics in Raleigh, NC performing different kinds of massage therapy methods like Swedish massage, Deep tissue massage, Couples massage... all of our therapists are responsible to deliver the best experience of a great massage you've ever had although our hands aren't magical, it only feels like that ;-)


Contact info

3.9

Great

TrustScore 4 out of 5

29 reviews

5-star
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Rated 2 out of 5 stars

made reservation with Caitlin

made reservation with Caitlin, got another massage therapist instead although received no prior notification about the change. Massage was not great.

Date of experience: December 10, 2022

Rated 5 out of 5 stars

Caitlyn is a great massage therapist.

My massage therapist Caitlyn did a fantastic job. This was my first time getting a massage at Step Above Massage. I typically have gone to another massage therapy practice in Cary, but their therapists were all booked up, and I was in a bit of pain and discomfort from sciatica (which had been ongoing for 6+ weeks). Since the sciatica had been getting worse over the course of several days, I urgently looked up another massage practice that was near my home. Caitlyn was definitely on par with many of the highly skilled massage therapists that I've been to over the years. I could tell from her communication skills and execution of the massage that she was very knowledgable and experienced. After the massage, she answered all of my questions, and gave very helpful advice as to what I could do to relieve the sciatica, but also mentioned that there is no quick fix, so I appreciated her honesty. Right after the massage I was a little sore, but the next day, after doing additional stretches she recommended, the pain is virtually gone. It's now day 2 and I'm still 95% pain free, which is huge considering I was struggling for many weeks, to the point of having to take days off work, and simply lie down for relief. I liked that I could book online through stepabovemassage.com, and I would highly recommend Caitlyn. She gave me a massage with firm pressure (which is exactly what I needed) so alway communicate with any massage therapist if you prefer lighter pressure. I'm not sure if I had gotten an intro deal, but I think the rates at this particular massage therapy practice should be higher, as the expertise of their therapists should be compensated fairly. Massage therapy seems so demanding for the therapists, so their physical output and knowledge deserve at market or above market rates.

Date of experience: December 06, 2022

Rated 5 out of 5 stars

Excellent First Deep Massage

Excellent First Deep Massage
I have heard so many horrible stories about deep muscle massages. Brittani was fantastic. Definitely will be going back on a regular basis.

Date of experience: October 15, 2022

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Rated 2 out of 5 stars

Poor overall experience, massage skills decent

Massage therapists were not friendly, and barely communicated beforehand, during, or afterwards. And the room was very cold and the tables were not comfortable. They delivered a decent massage, but the experience was poor overall. Would not go back.

Date of experience: July 11, 2022

Rated 5 out of 5 stars

I am thoroughly satisfied with the…

I am thoroughly satisfied with the great massage I received on May 5th at the Wake Forest location. It was my first time there and won't be the last. Thanks again to the owner that set the appointment and performed the massage. Please forgive me Sir that I forgot your name. Kevin Bridgewater.

Date of experience: May 07, 2022

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Rated 5 out of 5 stars

The.service is excellent!!!!

The.service is excellent!!!! Price is very reasonable. I’ve been late more than a few times but wasn’t turned away even though I had up to two hour sessions. They often notify me of changes, locations, availability, etc. Also, with proper notifications on my part, if my schedule changes, they will try and accommodate that too. Very good!

Date of experience: November 07, 2021

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Rated 5 out of 5 stars

Service review

The treatment was superb and my body was so relaxed afterwards. I even got a free complimentary service since it was my birthday.

Date of experience: September 12, 2021

Rated 5 out of 5 stars

Very professional

Very professional, relaxing, thorough. From the moment entering the facility it is welcoming, caring, relaxing, and effective. Sam knows how to find where there are problems and work the muscles. Always feel so much healthier after a session! I can’t say enough good about him! He’s the best!

Date of experience: August 28, 2021

Rated 5 out of 5 stars

Excellent experience

Caitlin did a superior job. Top tier. I was beyond sore before walking in from extensive workouts and stress. I walked out feeling like a new person. She did an outstanding job with my deep tissue massage and himalayan salt stones. The Spotify playlist was perfect too. I will be back soon and will recommend this to anyone and everyone in the RDU area.

Date of experience: August 21, 2021

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