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Spot Pet Insurance Reviews 8,605

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TrustScore 4.5 out of 5

4.7

Pet Insurance Company
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease and speed of claim submissions through the app, highlighting quick processing times and fast reimbursements. Many reviewers express gratitude for Spot's support during emergencies, such as surgeries and unexpected illnesses, emphasizing that the insurance helped them afford necessary care for their pets. People also value the helpful and patient customer service team. Consumers find the platform user-friendly and appreciate the clear communication regarding coverage. The location is also appreciated by the reviewers. The payment process is smooth and easy to manage. The app is easy to use and intuitive. Overall, reviewers express satisfaction with Spot Pet Insurance, considering it a worthwhile investment for pet owners.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

A scheduled dental cleaning turned into the need for 3 dental extractions. Then we got some unexpected news about our pup, that he had elevated amylase levels and after sending away for further te... See more

Rated 5 out of 5 stars
Verified

So glad we have Spot Pet Insurance! We just found out our daughter's dog has a respiratory issue/concern and are in the process of determining what is wrong and how to treat him. The exam and diagnost... See more

Rated 5 out of 5 stars
Verified

Submitting the claims was easy. My German Shepard Dog is 9 years of age and my original vet wanted to cut her digit/toe off I found a vet that was willing to treat the toe first with antibiotics. Spot... See more

Rated 5 out of 5 stars
Verified

So far, we've had a positive experience with SPOT Insurance. We have a 14 year old dog who we needed to get insurance for due to her old age and fear of something happening and not having coverage to... See more

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Company details

  1. #3 of 17 best companies in Pet Insurance Company
  2. #2 of 6 best companies in Emergency Veterinarian Service
  3. #12 of 52 best companies in Insurance Company
  4. #1 of 4 best companies in Pet-Friendly Accommodation
  5. #4 of 10 best companies in Veterinarian

About Spot Pet Insurance

Written by the company

America's Favorite Puppy Insurance

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Protect your pet and your wallet. Spot Pet Insurance provides plans that include accident & illness, accident only, and preventative care to cover routine checkups. With customizable plans and a multi-pet discount, there’s something to fit every budget.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

When are cat Salt became ill

When are cat Salt became ill, and we had to take her to the PetMed Emergency Room. Spot made the entire claim process quick and easy. Which gave us more time to focus on Salt. They are the best!

Date of experience: June 29, 2025

Rated 5 out of 5 stars
Verified

A few tough weeks, Spot had our back!

A scheduled dental cleaning turned into the need for 3 dental extractions. Then we got some unexpected news about our pup, that he had elevated amylase levels and after sending away for further testing, we found out Rudy has potentially chronic pancreatitis.

Only two weeks later, Rudy was attacked by a bigger dog while out on a walk. Thankfully his human dad was able to get him out quickly, but X-rays and antibiotics were a must.

Rudy’s Spot insurance has helped us so much during this difficult time, and gave us some peace of mind covering his medical costs. Rudy is an huge part of our family and I definitely know I will have insurance for him and any other dog siblings he has in the future.

Date of experience: July 05, 2025

Rated 2 out of 5 stars
Verified

Decent pet insurance

The amount covered by spot for yearly vaccinations is fairly low. The amount that’s covered by insurance only saved me very little from the vet bill I had for my puppies vaccine and yearly check up. Soot doesn’t give much for neutering my dog and nothing from my last vet visit went to my deductible. So I do wonder what the point of having pet insurance is right now

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

What a fantastic experience I had a…

What a fantastic experience I had with Spot! The app and the website were so easy to navigate and file my claim. Spotcovered exactly what they said they would according to my insurance, and they only took a week to finish the claim and send my refund.

Date of experience: July 05, 2025

Rated 5 out of 5 stars
Verified

I love SPOT PET

I love SPOT PET. I've been with them the entire life of my Frenchie. They are always responsive and helpful.
Hard to imagine an insurance company when I say that but it's the truth.

Date of experience: July 05, 2025

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